CareAware Connect Messenger Reviews

CareAware Connect Messenger Reviews

Published by on 2025-10-22

🏷️ About: CareAware Connect Messenger for iPhone supports clinical mobility by providing secure communication, simplifying care-team collaboration, and supporting effective alert management. With a focus on workflow that supports voice communication, text messaging and alerting on a single device, CareAware Connect Messenger unifies clinical communications across roles and venues.


     


Overall Customer Experience 😎


😎 Positive experience
54.5%

🤬 Negative experience
45.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 24 combined software reviews.

Is CareAware Connect Messenger Safe?
CareAware Connect Messenger is very safe to use.
54.5/100

  Safety Analysis »»

Is CareAware Connect Messenger Legit?
CareAware Connect Messenger looks authentic and legitimate.
54.5/100



Read 12 Customer Service Reviews 😠💢

3.1 out of 5
Can’t delete old messages

Just like all other Cerner software, this lacks basic functionality. Old messages cannot be deleted.

Not getting notifications

Stopped getting notifications all of sudden. Rebooted the device, reinstalled- no change.

Lack of options on notification tones and volume

There are no options to change the tone or add critical notification tones to messages. When wearing an iwatch the tones go silent altogether. Probably the worst of these types of healthcare program messenger apps that I’ve used and that’s saying something.

Can’t use Siri dictation

Apparently we can’t use voice to text due to privacy concerns.

Roles are ill-defined and difficult to locate easily (though that might be an issue with our institution rather than with CareAwareConnectMessenger itself).

Need louder notifications

Our institution is making a push to adopt this for all communications between nurses and doctors. Problem is that the notification alerts are all extremely short. Right now, our web paging app goes to my Messenger app, and I was able to set up a custom alert tone that is 25 seconds long and guaranteed to wake me from a sound sleep in the middle of the night. I’ll never hear the alert from CareAwareConnectMessenger under same circumstances.

No notification

I received message an hour ago but no notification at all. My phone is not mute. It’s harming the patient’s safety if this keeps happening. I think I just updated CareAwareConnectMessenger that’s the reason why it is not working

Slow and no images

I suddenly can't send or receive images and it's so incredibly slow to open CareAwareConnectMessenger when I receive a new message

Closes after logging in

As soon as I login, it establishes the user session and then immediately closes, never fully opening CareAwareConnectMessenger . I wonder if it’s related to updated iOS. Can you please look into this? It may need an update. Thanks.

Gets laggy when typing messages.

Gets laggy when typing causing auto correct to add words you did not intend. This worsens if you have multiple messages.

Getting better

A lot of improvements have been made in the last year, but many of them require the latest iBus upgrades. Being a cloud-based deployment makes that a lot easier than locally hosted. There are still quite a few things I have out in the ideas space that may up this rating whenever they are developed.

Beta

So far a mediocre texting app
Will only alert once
Can not customize alerts
Have to log in every 20 hours w password
Being able to text nurses etc is really awesome though
No voice to text
We have been promised improvements but still waiting

Feedback

Works well but a couple suggestions it would be nice to be able to just add people to a group instead of recreating a whole group and it would be helpful to be able to rename groups so it establishes what the group is for rather than the just the people that are in it.
Otherwise it’s nice and secure and works well.



Is CareAware Connect Messenger Safe? 🙏

CareAware Connect Messenger is very safe to use. JustUseApp Safety Score for CareAware Connect Messenger is 54.5/100.
This assessment is based on our NLP analysis of 24 user reviews. Combined with the app store average rating of 3.1/5.

Safety Analysis

35% of users have some concerns ⚠️
35%

35% of users say app is risky 🚨
35%

30% of users say app is safe 👍
30%


Is CareAware Connect Messenger Legit? 💯

CareAware Connect Messenger looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for CareAware Connect Messenger is 54.5/100 .
This conclusion is based on analysis of 24 user reviews.

🔏 Privacy & Data Safety

CareAware Connect Messenger collected the following data from you:

  • Data Linked to You:
    • Identifiers
    • Diagnostics



How was your experience with CareAware Connect Messenger? Post a Review




Features

With a focus on workflow that supports voice communication, text messaging and alerting on a single device, CareAware Connect Messenger unifies clinical communications across roles and venues.

CareAware Connect Messenger for iPhone supports clinical mobility by providing secure communication, simplifying care-team collaboration, and supporting effective alert management.

CareAware Connect Messenger enables secure, clinical communication within a single platform.

IMPORTANT: CareAware Connect Messenger requires your organization to have a valid license and be on Cerner Millennium 2012.01 or higher.

If you are unsure about the availability of CareAware Connect Messenger at your organization, please contact your IT department or your Cerner representative.

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Developer:
Cerner Corporation

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