Swiss Medical Status

Last Updated on 2024-10-23 by Swiss Medical S.A.

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Common Swiss Medical Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Swiss Medical app on iOS and Android devices. Solve all Swiss Medical app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Swiss Medical iPhone Issues and Solutions

Swiss Medical iOS app crashes, not working, errors
Swiss Medical iOS app network issues
Swiss Medical on iOS has black/white screen

Swiss Medical Android App Issues and Solutions

Swiss Medical has errors/crashing/not working
Swiss Medical server network connectivity issues
Swiss Medical has black screen

Swiss Medical iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Swiss Medical app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Swiss Medical app crashes or not working on Iphone (iOS):

Close and restart the Swiss Medical app on iPhone
Update Swiss Medical app to the Latest Version for iOS
Uninstall and reinstall Swiss Medical iPhone app
Update your iPhone to the latest iOS version

Fix Swiss Medical on iPhone unable to connect to server/internet connection issues::

To resolve Swiss Medical network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Swiss Medical black/white screen (blank screen) on iPhone:

Follow the Swiss Medical iOS app troubleshooting guide Here →

Swiss Medical Android App Issues and Solutions

Fix Swiss Medical not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Swiss Medical app issues:

Force Stop the Swiss Medical App
1. On android, goto "Settings" » click Swiss Medical app. » click "Force Stop".

Update Swiss Medical to the latest version on PlayStore

Clear Swiss Medical App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Swiss Medical app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Swiss Medical.

Fix Swiss Medical unable to contact server/ Swiss Medical internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Swiss Medical » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Swiss Medical » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Swiss Medical on android.

Solve Swiss Medical black/white screens issue on Android:

Follow the Swiss Medical android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Swiss Medical S.A., developers of Swiss Medical.

About this app

- Visualizar tu credencial digital y generar el token de validación. - Solicitar turnos para especialidades médicas y estudios. - Visualizar y descargar los resultados de tus estudios médicos. - Reservar tu lugar en la fila a través de nuestra Guardia ágil. - Consultar tu plan médico y odontológico, al igual que profesionales de cartilla. - Visualizar las facturas con la posibilidad de abonarlas con el método que prefieras. - Chatear con Swity, tu asistente virtual, para gestionar tus autorizaciones, presupuestos y reintegros. - Tener una E-consulta con profesionales disponibles en el momento. - Acceder de forma rápida al teléfono de emergencias.