PetSmart app not working? crashes or has problems?

PetSmart Status

Published by on 2023-11-16

At PetSmart, we know being a pet parent is one of life’s most rewarding
experiences. It also raises many questions! So, we’ve built our app to be a
valued resource for every step of your journey as a pet parent.


I have a problem with PetSmart

Are you having issues? Select the issue you are having below and provide feedback to PetSmart.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
300.0%

Account
50.0%

Not working
50.0%


Reported Issues: 6 Comments

By Lorraine Mahoney   4 months ago


I was just about to check out with a large order and all of a sudden , it cut out with access denied. If this business goes under, I think you know why....at least I do. I now have to call the person who was going to pick up the order for me and cancel. I am not a happy customer today.

By M king   7 months ago


Your app is not working and hasn’t all weekend! Am I going to be able to request an order anytime soon?

By Douglas Allsop   8 months ago


PetSmart mobile app won’t open on my iPhone. I get a white screen with the PetSmart logo and that’s it! I’ve deleted the app several times and reinstalled it with the same results.

By Jane   9 months ago


Access denied

By Frances Szaukellis   11 months ago


All of the sudden the westie says that I don't have permission. I have many items in my cart too!

By Mary   1 year ago


Can't find the "I'm here" button. Tapped the "Pick up" icon with the picture of a red car with trunk open. The resulting pop up window MAY be the place to find "I'M here" but part of that pop up window is obscured by the toolbar at the bottom. The pop up window can't be moved.


Common dislikes about PetSmart app

- Too many products are in store purchase only

- Too often out of stock on quite a few items

- Not great on having a lot of different products to choose from

- Some products are high in price

- Coupon doesn't work at the store

- Difficult to set up an appointment



Have a Problem with PetSmart? Report Issue

Leave a comment:




Common PetSmart Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PetSmart, Inc., developers of PetSmart.


100% Contact Match

Developer: PetSmart, Inc.

E-Mail: [email protected]

Website: Visit PetSmart Website



About this app

You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place. • With in-app shopping, you can get all your pet essentials in one place. In a rush?  Get your order in 1 hour with buy online pick up in store. • Sign up for our Treats loyalty program.  You’ll earn points every time your shop & you can manage your account through PetSmart .  So, we’ve built our app to be a valued resource for every step of your journey as a pet parent.  At this app, we know being a pet parent is one of life’s most rewarding experiences.  It also raises many questions!  With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the this app App is a great resource for a great life with your best friend! 



Solve Problems with Similar Apps: