ShopRite Status

One week trying to get this problem fixed. This new app is horrible! Been using online shopping for quite a while. Never had any problems. This new one is bad!!! After finally getting my password changed after numerous attempts, since it didn't email the new password change, I finally got it changed. Most of the ordinary things I always bought (like lettuce, milk etc.) kept coming up with an error (404) there was none. Finally got most of what I wanted (over $402 and 146 items) and go to checkout and pay and after using the same debit card I have used for a long time, I put in the CVV code and clicked apply and continue, I keep getting "There was a problem contacting the payment provider. Please try again later or refresh the screen." Tried again many times and refreshed many times, but it is still happening. Tried calling Customer Service and after numerous times trying to say or press 3 for problems with an online order, I finally got a vm saying because of the high number of calls the wait time is over 30 minutes and hangs up on me. It's been over 7days trying. They need to do something. How can they let an app go live without testing it thoroughly? I've worked in IT over 37 years and we always tested and ran parallel before we let anything go-live. We usually encounter a few unforeseen problems, but never like this! We would have reverted back to the old app before we let something like this happen.

Does not show shop rite card when using card. Screen turns white. Apple iOS.

I have tried to load my digital coupons this app will not allow it; I am not placing an order on line just wish to load my digital coupons to my price plus card. I have tried for the past 2 weeks but the app takes me to a store for pick up etc. We have been faithful customers at our local shop rite for 50 years and have always been pleased with the service and products. Thank You

I can't reserve a time for home delivery states reservation failed ever since new app. I have refreshed, unloaded and reinstalled and still nothing

My order is done but it is telling me there are no delivery dates at all…

I’ve been trying to reset my password with the new app but I made several attempts and I have not received the Email for password reset. My old password is not being accepted so I can’t download digital coupons to my account

I loaded the new app, and it doesn't load the coupons. I had to go back to the store to load the coupons and adjust my bill because no digital coupons had been applied. I did sign on and set a new password. i looked at my profile and it shows Plus Club Member number which is not mine. What do I do?

I upgraded to newest app. It asked for a "new password". Why? I did it. Unfortunately, It keeps logging me out. They box to check "Keep Me Logged In" doesn't work. Thus, it keeps logging me out. Problems with the app have happened before. Your IT group needs to "pilot runs" before releasing to mass audience.

I got Wegmans last week but I've been using shop rite delivery for YEARS. I AM GOING TO ASSUME THAT THEY ARE DISCOURAGING PEOPLE BY STILL HAVING AN UN USE ABLE APP.

Since the update I am unable to place an order. Super frustrating since it worked fine before this. The new layout and search are horrible and after spending an additional 30 minutes to get my order together it won't let me checkout. After many failed attempts I finally was able to reserve a time slot but it will not allow me past that point. Ridiculous!!!!

New app does not allow me to display Price Plus Card

App does not work! Circulars don’t load, shopping online doesn’t work, shop from Aisles, or even search products! Very counter productive and inconvenienced with having to go to the store! Can this be fixed asap! Thank you in advance.

Won't let me reserve delivery time. Shows avail appts then says reservation failed.

This app does not work. It won’t let me pick my store, it wont let me access my card, it keeps telling me to sign in, and it wont let me see the circular. Basically nothing works. This app was not tested adequately before it was released.

New app does not work! Please go back to the old app. Does not load isles, does not show my past history, will not allow me to hold a time slot.

It won’t let me checkout. Error message says something went wrong

Digital coupons not working in new app

The ap does not work. I can’t get access to digital coupons, can’t see my past purchases. What’s going on?

Updated app does not work. Go back to the original app.

App is not loading digital coupons

Price plus card won't open on app

The new app will not let me check out. My pickup time is reserved, but For two days the checkout will not work.

Club card not appearing on the app

I can’t open my Price Plus Card on the new ShopRite app

Loaded new app now sign in page does not display so I cannot login. Have an android phone running android 11. IPhone appears okay

New app is not displaying my digital price card. Very frustrating. Please fix asap.

App will not allow me to reserve a delivery time. It shows the available time, I click on it and system tells me reservation failed. I tried deleting app and reinstalling, changing passwords a couple of times. Still no change.

I try to install new versions of Shoprite app and this not work.zEvery time say Sign in.i try saw many time Can you fix my problem please.609 672 5930.

Unable to check out on my online order. Been notified my time spot has expired 3 times which i have reinstated but still cant check out after submitting my credit info many times. Whats up?

Not working and won’t send link to reset password.