ShopRite app not working? crashes or has problems?

ShopRite Status


I have a problem with ShopRite

Are you having issues? Select the issue you are having below and provide feedback to ShopRite.




⚠️ Most reported problems ⚠️

Not working
43.5%

Login
26.0%

Crashes
8.3%

Something else
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ShopRite Problems 😠👌🔥

- Poor customer service

- Disorganized pick up zone

- Third-party shopper communication

- 50/50 chance of order being delivered on time

- No communication from ShopRite staff

  127 Reported Issues: 😵🆘🛟🚨📢

Nancy Willis
2022-07-02

Sort by Aisles is not working on this new update!!! Every time you update this stupid app you screw something up! Pay a real IT guy to fix this!!! So extremely frustrating on a holiday weekend to have to deal with this nonsense. Now will take me hours to find the items on my list!!!!!!!!!!!!!!! Get it together ShopRite, Stop & Shop is looking even better!! And stop all the GMOs in your Bowl & Basket items. I don’t even bother anymore. Cheap dollar store junk to save 3 cents??? I’d rather eat less than eat crap! So disappointed in ShopRite lately. Need to shop with a magnifying glass! Easier to just get needed staples at Trader Joe’s where I know there are no GMOs & junk! ShopRite is going to become the place to buy only cleaning & household products one day if they keep this up! Disgusted!!!!!

Joanne Minickene
2022-07-02

I am a faithful ShopRite shopper since the Day the Commack store opened. I have also been shopping online with delivery,to be honest this new site still needs some work. Right now can you tell me why does the circular give me 1 price ? But when I put it in my cart it is more than circular. Doesn’t show digital coupon price .

Genevieve DeLucia
2022-06-29

The app isn’t accounting for sales when I try to do an order pick up. It also often says that something isn’t working and I have to reload. I’ve also had issues where the app doesn’t open at all.

Valerie Leo
2022-06-28

What is the verification capcha which does not work HORRIBLE

Andrea
2022-06-27

I previously reported the one problem I came here to report…however, as I read through many other comments, I have somw of those as well. Fir example, I keep getting signed out, loading digital coupons is hit or miss. I think the new app is TERRIBLE! The old app worked just fine. Being it back, or get a technical staff that actually knows what they are doing!

Andrea
2022-06-27

When I add items to my “saved for later” list, it quadruples the list. For example, I look over the complete list, and when I get to the last itemI added, the list continues, starting with the first item and the list continues, and continues another duplicate list, then a triplicate list and then a fourth list…. So instead of actually showing my 18 items that I added the list Is 72 items long!

Debbie Bassett
2022-06-26

Cannot load some digital coupons to my account..keep logging in and out at various times..extremely frustrating

Frank Litts
2022-06-21

I have 2 problems. When scrolling through a list I can never get to the next screen it just starts over again. I don’t get any message like next screen or next 20 etc. In the old app I was able to order a qty of an item from deli. For example if I wanted to order 2 packages of ham each 1/2 pound I could do that. Since I shop for multiple families this is crucial to my needs. I am not sure why you took it away but the unfriendly nature of this app is forcing me to do some of my shopping elsewhere.

BOBBI KNORR
2022-06-20

No matter what I try the app won't show any times for delivery

Stacy Rebnicky
2022-06-20

ShopRite in Bayville,NJ does not show up as a location in the app.

Jean Colangelo
2022-06-18

I don’t like the new shoprite app. I wish shoprite didn’t change the app or update it.I like the old app better

BARBARA
2022-06-17

HIT OR MISS CONSTANTLY with trying to sign in to DIGITAL COUPONS....latest update is clearly not USER FRIENDLY...ANY suggestions?

Ronnie J
2022-06-16

Shoprite app does nothing when I click on coupons. I uninstall/reinstall it, cleared the data and cache but no go.

Donna Post
2022-06-16

I NEVER CAN GET MY ORDER TO GO THROUGH SINCE U CHANGED APP

Mildred Paparella
2022-06-12

Trying to update my account

Barbara
2022-06-12

I would like to know what is wrong with your side your old site was fine! Every time I try to do my coupons it won’t let me do it why decide is totally different than the original

Janice Gentile
2022-06-10

Every time I complete order and apply all payment information, it never completes purchase. Takes money from ebt card and then have to wait for ebt to be reversed. This started happening with new update to app. I have tried 3 times and still crashes at confirmation screen

RICH BURKERT
2022-06-10

Same issue as others: Signed out and in, tried different browser but end result is same. Cannot load digital coupons, and repeatedly asked to sign in.

William Henderson
2022-06-09

Digital coupons not loading. For example, I loaded he Thomas' English Muffin $1.50 coupon but discover I paid the $3.99 full price when I returned home.

Pattie
2022-06-09

I have not been able to change my address for delivery as we just moved. I can log in and add stuff to my cart in my account and when I go to check out it keeps showing my old address. Before they changed the app I had delivery at my new address and even pick up orders and it worked just fine. Now it won’t let me change my address. It keeps saying customer not found when I click add a new address. Very frustrating! With three kids at home I don’t have time to go to the store! I need my groceries. Ugh

Richard Evans
2022-06-07

Cannot display my price plus card. When I press it — my screen gets bright but the card does not display.

Thomas
2022-06-06

Updated app works fine on an iPhone. Doesn't work at all on an Android (Motorola G Power) -- app logged me out all by itself and won't let me log back in. Digital coupons have to be loaded using a computer.

Anita White
2022-06-06

Can not complete new required app update on my cell as it goes to Goggle play to "install". Does not recognize my password when I choose "forgot password"

Linda Hall
2022-05-28

Since shop rite rolled out their new app, I have been unable to access digital coupons. When asked to reset my password, they never send the link to do so. I will most likely delete the app, because there is no point in having it. Very disappointing!

James Lacey
2022-05-26

It says my password isn’t correct. When I click to get an email to fix it, the email never gets sent… im losing money every time I continue to shop with you because I can’t get the digital coupons. You’re actually costing me money

Jers
2022-05-26

This updated site (and app) is the worst rollout since New Coke. Three weeks and unable to place an order - always one problem or another.

Doreen VandeWater
2022-05-25

I had to do an update and now my price plus card won't come up. The screen just fades.

Marie Hastings
2022-05-25

Cannot load digital coupons, and repeatedly asked to sign in.

Tammy Merklin
2022-05-23

Can login to this. Doesn’t recognize my email or my password.

Louis J Szenasy
2022-05-23

I have shoprite app, digital coupons not working, I use shoprite . Com, digital coupons not working, I sign in, digital coupons not working.

Showing 61-90 of 127

Have a Problem with ShopRite: Groceries & Savings? Report Issue




Common ShopRite Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wakefern Food Corp, developers of ShopRite.




About this app

Imagine everything you need for savings, recipes, and coupons for both in-store and online shopping, in one single app.  Search, scan, save lists and notes, get deals, and order pick up or delivery - just like that.  Learn more about the features of the new this app app - app.