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Company Name: DMI Software, Inc
About: The Mortgage Experience. Redesigned.
Your Mortgage Online Customer Service 💢
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Developer: DMI Software Inc.
3 Most reported problems 😔💔
Terrible App and Terrible Service
by TheFatSki
They will take days to pull your funds after you’ve selected “pay mortgage.” Then charge you a late fee. If there is any misunderstanding on the side of your financial institution, YOU will be punished.
One way is by taking your ability to pay on here away entirely for a length of time. They will actually punish you by making it more difficult to pay your bill. The mindset behind this only allow them to accrue more late fees.
Today is the second time this has happened to me personally. This is an awful service that really only excels at making the process of paying your bill more difficult and expensive than it should be.
We link to split our mortgage payment.
by DavidLKennedy
We always used the FSB app to pay our mortgage and, while it was far from polished, it allowed us to split our mortgage over two pay periods.
Now with the change of service we have a prettier app to use, but the trade off is far from worth it. We are no longer allowed the freedom of spit payments on our terms and we dislike that fact quite a bit.
Can’t get login to work for over a year
by Russwhit
Downloaded the app after loan transfers over. Haven’t got it to work in over a year. Periodically change password to see if it will work. Only works on the web browser of the computer and plug in same info here and can’t get it to work. Confusing on all the website changes that have been made. Would be nice to just use an app…
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