Contact RoundPoint You Are Home Support
Company Name: RoundPoint Mortgage Servicing LLC
About: With our new app, you can safely access your RoundPoint Mortgage loan details,
set up one-time or recurring payments, or update your account information—all
from the palm of your hand.
Ready to take the next step in your homeownership
journey? Monitor property values and trends near your area with a personalized
report!
Our app is built to both simplify and streamline your mortgage
experience.
RoundPoint You Are Home Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RoundPoint Mortgage Servicing LLC
Verified email ✔✔
E-Mail: bk.lsd.admin@bkfs.com
Website: 🌍 Visit RoundPoint Mortgage Servicing Website
Privacy Policy: https://www.roundpointmortgage.com/privacy
Developer: RoundPoint Mortgage Servicing LLC
Privacy & Terms:
https://www.nmlsconsumeraccess.org
3 Most reported problems 😔💔
Unhappy new customer
by Mascjo
Customer service stinks….i am a new customer and posted an online payment and immediately changed the date to come out of my account the very next morning but online system didn't update it and payment tried to come out 2 times and they haven’t refunded me the $30 as of yet. When rates go down I will be going to a new mortgage company. Have me the excuse that there is a 5 day rule change and manager gave no consideration to a new customer.👎
Not happy with this app
by Wendyvivas
I have to reset my password EVERY SINGLE month & it requires a password you have not previously used. It always shows that I have not entered the correct password, even when I have saved my password & I am certain I am entering the correct password. It makes it a real pain to make my mortgage payment every month!
Ridiculously Complicated
by Disappeared Client
I have enrolled after countless hours and many attempts to autodraft my checking account. I have no idea if it will work. The website is overly complicated, and the algorithm is designed to fail on the last step. I have tried to delete a prior checking account…5709 which is no longer open. I can not seem to make it go away, despite multiple attempts. The new funded checking account is …1903, which has been used this month on the 19th after calls on the 15th to make the payment. I dislike your website so much, but I was told if I didn’t have Anything nice to say, then remain silent.
I will mention I had this set up on April 15 to be enacted for a payment in May, but because your website is so flawed, that input disappeared. Now I have to make May’s payment by a phone call. Your system is ….*#!!**
Have a Problem with RoundPoint You Are Home? Report Issue
Why should I report an Issue with RoundPoint You Are Home?
- Pulling issues faced by users like you is a good way to draw attention of RoundPoint You Are Home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RoundPoint You Are Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RoundPoint You Are Home.
