AirMini™ by ResMed Reviews

AirMini™ by ResMed Reviews

Published by on 2023-01-11

🏷️ About: The AirMini™ by ResMed app is your personal sleep therapy assistant. With the AirMini's built-in wireless Bluetooth® technology, you can set up therapy, change comfort settings and track your sleep all on your smart device.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
51.6%

😎👌🔥 Positive experience
33.8%

🙄💅🫥 Neutral
14.5%

~ from Justuseapp.com NLP analysis of 448 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to set up and connect to the device

- Tutorial videos in the app make installing filters easier

- Can prove compliance to insurance



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Bluetooth flaky. Can’t export data.

2022-05-21

Won’t connect to phone over Bluetooth unless you unplug and replug it each time (there is no power switch). Can you trust a medical device maker who can’t master Bluetooth? There’s no way to simply export your data to your smartphone - you need a different app for that and to sign up for resmed’s unsecure cloud storage for your medical data (nope, not going to do that), then you still won’t be able to export your raw data in any useful form. If resmed solved these two issues, the this app would be the perfect travel/off-grid solution. The hardware works really well, but this smartphone app is so limited and flawed, it seems like it must be intentional neglect to prop up their other software non-solution.

Virtually useless app demonstrates complete lack of understanding of customer needs

2022-06-22

Like many others, I need to provide annual compliance reports for my medical certification for my job. However, neither my health care provider nor I can access a full year’s data from the machine. It is ridiculous to expect a customer to keep daily use reports and then compile that data manually.

Please correct this by providing an annual report my Doctor and I can access just like you’ve already proven you can do with the airsense 10.

While you’re at it, please provide a way to combine data from both machines into one report.

Provides incorrect data analysis, no data download available

2022-07-23

Both AirMini for the ResMed this app and the myAir app for the ResMed 10 provide incorrect analysis and are therefore useless.

In addition, the data reported by these apps is not available for download, so there’s no way to get a correct analysis in some other way.

The problem is that these apps report numbers of device usage hours wildly at odds with reality. It seems to get confused with naps and sleep nights that start too early or too late (for shift work for example). Alternatively, it may be getting confused about time zones. In any case the reported number of usage hours rarely corresponds to reality.

I suspect the developer gave up on coming up with an algorithm to correctly determine when nights are and which nights should naps apply to (which is easy enough for a human to determine when looking at the data), though the problem may lie elsewhere.

AirMini may work if you always go to sleep before midnight, always get up before noon, and don’t take naps.

Otherwise, you’ve just spent a thousand or so dollars on a good machine with bad software. Unfortunate.

Poor app

2022-08-24

Two issues need to be addressed.
1. If you walk away from the Air Mini with your iPhone, the Bluetooth connection is lost. Ok, I understand that, but when you return to it, you must go through the Bluetooth connection protocol again. To make matters worse, you must unplug the this app to reconnect. Other Bluetooth devices can reconnect automatically, why can’t the this app?
2. I have an AirSense10 that keeps track of my use, but the days I use the this app, my CPAP usage is logged at zero. Why can’t MyAir and this app apps work together.

These fixes are not technically difficult, unless the systems were poorly designed from the beginning. Were they?

Can’t view reports

2022-09-25

I use an AirSense 10 at home and can view, download and print my reports at home (which are required for my DOT physicals) but AirMini and machine not only won’t combine the reports from my AirSense 10 and the this app, I also can’t even view my reports on the this app. I have to go to a CPAP supplier who has the software to download the report then print it and take to my doctor. That’s exactly how it was done years ago and was very inconvenient especially when the supplier is 40 minutes away. I never would have bought the Mini had I known they “dumbed down” their software and would have just traveled with my home machine.

Would you mind working on getting the app more functional please?

2022-10-26

In order to get the Bluetooth to work I have to unplug my air mini. The problem with that is I lose all the data from the night before, we’ll all data period.
What’s the point if our data lasts as long as snap chat?
First, should I really have to unplug my machine each time and go through setting up a new connection each time?
I am delighted to have such small machine that gives me a little humidity. It’s perfect for my frequent travel. Thanks ResMed.
Would you mind working on getting AirMini /bluetooth to be more functional please?

Love the Mini-The app is not so good

2022-11-27

I specifically bought the Resmed mini for travel as I traveled a lot. Now I find that even though I use it, the information isn’t combined in my Resmed account and, as such, doesn’t count towards use for insurance purposes!
To add insult to injury, AirMini quit recognizing my machine and I can’t get to a screen that lets me manually add the machine.
The machine itself is better than the AirSense 10. The outflow air on the mini is about 4 inches from my face, so I don’t have air blowing in my eyes all night.

Useful, but falls short

2022-12-28

I use my this app device when traveling away from home. It’s small and portable and beats lugging around my larger ResMed AirSense 11 home device. For the most part, the this app app functions in a similar way as the AirView app for my Air Sense 11 device, which is a good thing. However, there are two aspects about the this app app that fall short. Firstly, AirMini indicates that nightly sleep data is uploaded to the cloud, but what cloud?? I’ve exchanged messages with my sleep doctor, the medical device company where I purchased the this app (as well as Sense 11) and neither know how to access the so-called uploaded data. I even reached out to ResMed directly and I didn’t get a useful response. Secondly, unlike the AirView app, there is not an option to generate a compliance report. Since my doctor and insurance company don’t see uploaded data from my this app, it would be nice to be able send them a detailed report. Sending them pics of each nights results displayed on a colorful wheel displayed on AirMini just doesn’t cut it.

App is useful, still needs improvement but making progress

2023-01-29

I have had the air mini and app since they first were released. I have found both important travel “companions” and have started using them at home. I am still frustrated that the long-term data doesn’t seem to be stored anywhere. Most frustrating are the difficult standards for rating excellence which over time are discouraging (to this user!). To constantly get grades of 60-70 with an occasional 80 makes trying an arduous path. Furthermore the suggestions for improving are at best sketchy . This is especially true of mask “adjustment” (in instructions it says “not too tight”). Also amount of sleep and the negative points 6 hrs gets (isn’t it relative?). I strongly suggests an upgrade of accessible IT and a further research development to make this clearly a “winner”

Oils be better

2023-03-02

I wish ResMed would allow data from the this app to be merged with data from MyAir. I have an this app that I travel with 40-50 nights a year and have an AirSense 10 that I use at home. I use one or the other every night, so my report should be able to show that I use my CPAP therapy 100%. However, when my doctor gets a report it only shows data from my home machine that shows i am only about 80% compliant. It seems like this could be an easy fix to allow data to flow from my this app through my iPhone to the MyAir cloud and be included with the data on my home machine. If I am using my CPAP therapy 100% of the time, I want my report to reflect that regardless of which machine I use.

Catch 22

2023-03-31

Opened my regular ResMed app to check my sleep from last night and it says I need to update AirMini . When I hit the “Update” button it opens AirMini Store and to a new ResMed Mini app. Ok, so I load that app and open it. Set up is exclusively for the ResMed Mini travel device and not for my regular device. So, basically I’m up the creek without a working app for my device.
Update: Developer fixed the issue I described above. Can’t really rate this Mini app since I don’t have the Mini device so I’m changing my rating from one to four stars.

Love this app!

2023-05-02

I don’t understand the bad reviews. I recently started using my this app every night due to the recall on the Phillips DreamStation. AirMini is so much better than the Phillips app! It reliably connects with Bluetooth. I can use it to check my mask seal. I can use it for settings or turn on and off the this app. The data is reliable, straightforward, and helpful. Five stars all the way!

Works PERFECTLY

2023-06-02

Not sure why some of the other reviewers had difficulty with AirMini, but since I started, it has worked perfectly and does all that it is supposed to do. The Bluetooth connection was easily done and it has stayed connected.
I’ve only used the machine (this app) - love it - for 5 nights and I’m leaving the country tomorrow for two weeks. I’ll do an update when I return

The app is irrelevant; the Air Mini is the Greayest!

2023-07-04

I started with a humidifying CPAP machine, but was intrigued by the Air Mini’s small size. I was dubious about buying one because it was marketed as a “travel” CPAP machine.

I had experimented with humidity using the other machine, and I realized that the humidifier is mostly a marketing gimmick: the machine puts out the same air you have been breathing all evening, at the same temperature. If you need humidification to breathe comfortably you would need humidified air all the time. [I live in Alaska and run a humidifier all the time in the winter. I don’t need a booster for the CPAP. machine.] I finally bought an Air Mini (same price as all the equivalent machines) and was immediately pleased with how quiet it was.

I have had no trouble of any sort with the Air MinI, and it’s small size makes it perfect for traveling. It is extremely quiet, and my machine came programmed.

It only takes up a small corner of my nightstand. If you insist on Resmed also offers a revolutionary new humidifying system that removes the moisture from the breath and uses it to humidify the next oncoming.

AirMini is like everyone else’s: it records length of sleep, mask fit, pressure, and number of apnea events. After a month I quit following it, and rarely check it. It’s main purpose is so that the doc can see.

Updated To wrong app issue resolved

2023-08-04

- app works great again!
So everything was working fine, saw the email and app update was coming, got the alert, updated as required... so now I have an “updated” version of the same app with instructions to connect by Bluetooth, for a machine I don’t have... useless... app support has a bunch of FAQs about the irrelevant machine... hopefully a correction is coming soon.

I can no longer get a ResMed score for my air sense 10

2023-09-05

I think it would be great if the developer would rethink this. The Resmed Airsense 10 does not have a Bluetooth button, therefore there is no way to pair with AirMini to get your sleep score. Will you please bring back the old app also so we can continue to get our sleep scores? I know you want to be able to continue partnering with the people that have the ResMed CPAP machines. Thank you.

Just unplug it.....

2023-10-07

I was having issues like everyone else getting my smartphone to sink up via blue tooth to the air mini device until I started unplugging the power cord and plugging it after use plugging it back in prior to using it again. It always syncs properly if I just do that. If you leave the device plugged in all day even if the machine is off, for some strange reason the Bluetooth won’t sync up automatically and needs to reset by cutting off the power source.

Best traveling CPAP app/machine

2023-11-07

I rarely write reviews here, but this machine/app combo deserve a little of bit of a praise.

AirMini is great, it feels like a well thought out software design development. It’s easy to follow step-by-step video walkthrough made reading the machines manual unnecessary.

Pros
- User interface and machine setup
- Ease of use and scored based overall night diagnostic
- Lightweight and iPhone/iPad support

Cons
- Would love to have push notifications reminders to use the mask
- Exportable reports to be shared via the iMessage or other mobile friendly apps.
- Sync compatibility with my Resmed air sense, it doesn’t really make sense that the nights I travelled are not documented on my air sense 10.

Summary - AirMini /machine combo is the BEST option for to Travelers looking for an easy to use app with a quiet and reliable machine.

Easy to use,

2023-12-09

Purchased an Air mini recently. AirMini is necessary if you are already using the Air Sense 10. Set up and connection to the device was easy. Installing the filters would be confusing without the tutorial videos in AirMini . You do need to manually prompt it to upload the data from the Air Mini. It doesn’t combine the data from Air Sense and Air Mini so proving compliance to insurance may require doctors office to do some extra work. Air Mini is a great device and much more portable than Air Sense 10. No problems with AirMini yet. Thanks Resmed!

WORKS GREAT - 1st TIME

2024-01-09

Things may change but after reading the first positive review and before attempting to pair the this app I UNPLUGGED THE CORD. Then I reconnected the cord and it walked me right through the pairing process which worked perfect the first time.

At first I couldn’t find AirMini but when attempting to pair on my own by “winging it” the process provided the link for AirMini . After downloading and launching AirMini it was a couple easy steps and it paired right away.

As slick and easy as computing is in this modern life we enjoy there are still massive numbers of variables in getting tech to work right every time, first time. All companies have inevitable flaws but it is way easier to resolve them than it was a mere few years ago. I searched ResMed in AirMini Store and had no luck but the system took care of everything in mere moments!

Superficial App

2024-12-18

AirMini works as advertised but only gives basic, superficial data. Every morning I wake up and see my sleep score but there’s no real detailed info to share to the user.

Events per hour reports one event. Great. What time was it? What pressure was needed?

Good mask fit shows 19/20. Why? What time did that happen? Etc. The developer for AirMini stopped short on so many levels it’s not funny. I can’t even export this data to send to my doctor and THAT should be one of its main uses. For a sub $1k machine AirMini should be more polished. Also, you can turn the Resmes MiniAir off completely. You have to unplug it. Seriously? SMH

Compliance report

2024-12-18

I need to travel with a Cpap and show compliance for work. I need to print out a 12 month report for my doctor every year for the next 2 decades. My ResMed 10 does this but not the air mini. My provider can only give me reports through AirView for 90 days. I wish AirMini functioned like the airsense 10 app functions. I can print out 12 months of data from my phone without 4 trips a year to my provider to get the AirView reports in 90 day increments.

Please Link Data from AirMini to MyAir

2024-12-18

I’m new to this app - so far so good. I sleep in hotel three nights per week and until recently I had to check a bag because of size if Airsense.

Now that I use both I would like to see the data from both on one interface. Whether it be a third App or within existing Apps. With clouds technology I don’t see how this can’t be torn. I’ll even house data on my personal cloud.

Does my provider get one compliance report?

Gives you everything you need...

2024-12-18

It’s a mobile app to replace the interface you’d otherwise have on the standard Airsense S10. The fact the device has all the algorithms from both the Autoset and Autoset for her and the clinical menu provides everything you need to set the prescription. It’s really quite functional and I’m rather pleased with it.

Misty Hagwood
2021-07-11

Cannot print out compliance report to keep my commercial licence. Both my doctor and my DME supplier run AirView but don't seem to know how to punch in numbers to pull the report. Cannot print it from the app. Incredibly frustrating and threatens my livelihood.



Is AirMini Safe? 🤗🙏


Yes. AirMini™ by ResMed is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 448 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for AirMini Is 39.6/100.


Is AirMini Legit? 💯


Yes. AirMini™ by ResMed is legit, but not 100% legit to us. This conclusion was arrived at by running over 448 AirMini™ by ResMed User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for AirMini Is 56.6/100..


Is AirMini™ by ResMed not working? 🚨


AirMini™ by ResMed works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with AirMini™ by ResMed? Post a Review




Features

The Test Drive tutorial gives you a chance to try out what therapy feels like and helps troubleshoot for mask leak, so that your first night goes as smoothly as possible.

With the AirMini's built-in wireless Bluetooth® technology, you can set up therapy, change comfort settings and track your sleep all on your smart device.

Machine and mask setup tools guide you step by step from the very first day of your therapy journey.

Therapy pressure is set by your provider, but with adjustable comfort settings, your experience can be tailored to suit you.

Developed by ResMed, the world's leading provider of connected healthcare solutions, the AirMini app helps you stay in control and informed.

Starting and stopping therapy is close to effortless with setup and operation all managed on your smart device.

The 'Upload Data to Cloud' function allows you to easily share your therapy data with your provider or physician.

The AirMini™ by ResMed app is your personal sleep therapy assistant.

Daily statistics on usage hours, mask seal and events per hour are recorded for you to review after every sleep.

See how well you slept with a snapshot of your most recent therapy session posted on your dashboard.

Note: This app does not support ResMed AirSense 10 or AirCurve 10 devices.

  Customer Service/Support