Contact AirMini Support

by Skilzthatkilz199

Won’t connect to phone over Bluetooth unless you unplug and replug it each time (there is no power switch). Can you trust a medical device maker who can’t master Bluetooth? There’s no way to simply export your data to your smartphone - you need a different app for that and to sign up for resmed’s unsecure cloud storage for your medical data (nope, not going to do that), then you still won’t be able to export your raw data in any useful form. If resmed solved these two issues, the AirMini would be the perfect travel/off-grid solution. The hardware works really well, but this smartphone app is so limited and flawed, it seems like it must be intentional neglect to prop up their other software non-solution.

by C H 2

Both this app for the ResMed AirMini and the myAir app for the ResMed 10 provide incorrect analysis and are therefore useless.

In addition, the data reported by these apps is not available for download, so there’s no way to get a correct analysis in some other way.

The problem is that these apps report numbers of device usage hours wildly at odds with reality. It seems to get confused with naps and sleep nights that start too early or too late (for shift work for example). Alternatively, it may be getting confused about time zones. In any case the reported number of usage hours rarely corresponds to reality.

I suspect the developer gave up on coming up with an algorithm to correctly determine when nights are and which nights should naps apply to (which is easy enough for a human to determine when looking at the data), though the problem may lie elsewhere.

This app may work if you always go to sleep before midnight, always get up before noon, and don’t take naps.

Otherwise, you’ve just spent a thousand or so dollars on a good machine with bad software. Unfortunate.

by BrandO Inc

I use an AirSense 10 at home and can view, download and print my reports at home (which are required for my DOT physicals) but this app and machine not only won’t combine the reports from my AirSense 10 and the AirMini, I also can’t even view my reports on the AirMini. I have to go to a CPAP supplier who has the software to download the report then print it and take to my doctor. That’s exactly how it was done years ago and was very inconvenient especially when the supplier is 40 minutes away. I never would have bought the Mini had I known they “dumbed down” their software and would have just traveled with my home machine.