Contact MindSpa com Support
Company Name: Synctuition OÜ
About: Begin a life-changing journey with the leading mind spa for stress relief,
better sleep, and mind-body wellness! Treat yourself to soothing 3D sounds and
binaural beats. Activate your free trial to take the first step towards a
healthier, more positive YOU.
MindSpa com Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MindSpa.com. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MindSpa.com. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
https://synctuition.com/web/terms-and-conditions/
https://synctuition.com/web/privacy-policy/
Read 13 Customer Service Reviews 😭😔💔
Please refund the extra $95 dollars. I have already paid for my subscription . Software not working properly. Love it but you guys have charged me 3 times in 14 months.
i paid for a full year subscription and i have been locked out from my account . I have not been able to contact anyone or get help on the app
I want to cancel immediately.
During 7 day trial decided it was not for me but was unable to cancel out without being charged and have been unable to contact anyone regarding a refund. Not impressed with this at all
I am still in the free 7-day trial period. I have tried every way I can find to cancel my subscription. I spend over 2 hours trying to get help on phone and chat. Cancel my subscription now before the trial is over or expect my stopping payment and contacting my attorney. What a hypocritical way to sell serenity!
I was checking it out with the 7 day free trial and was billed $99. Since then I have not been able to access the paid subscription content and my year subscription is almost up. I was thinking it would soon sync up with me but no luck. I just wrote to them and we’ll see what kind of response I will get back if any. (Hopeful)
I paid and You he app doesn’t open Iam in the 2 level
2nd request for cancellation.
Something unethical going on. I paid for a full year subscription and none of the non free recordings will play. Will Synscam’ition give 48 hours to respond and then I’m contacting my attorney.
Cancel trial ASAP! This appears to be a scam! I will report you to the BBB if you try to charge me for a subscription! You make it very difficult to opt out of the trial! Very misleading and set up to trap you into paying for something you don’t want!
I wasted $100 and am pretty disappointed
by Meditate28
After the past year I was really looking for an app that could help bring more peace and elevate my existing meditation practice. As a meditation teacher and someone with a degree in brain and cognitive science, I was really excited about this app. However after paying for the full year and getting into the content I was extremely disappointed. Each session has a “theme” but other than a brief description of the theme in the beginning of the session, there’s nothing that keeps you connected to it. It’s just music. You’re on your own to keep focused for the 25 minutes. I was also very interested in trying out the more “advanced” sessions, but the app locks you out until you progress through each level. Plus you can only listen to one every 12 hours. So unless you are really committed to this practice daily, it will take quite some time to get to the level that I imagine may really have some positive impact. By then my annual membership will probably be up! After this realization I decided to cancel my subscription, thinking that I’d be eligible for a prorated refund as many other apps offer. However that is not the case. Apparently I missed the small print. I’m now feeling less peace than when I started, and also out $100! Please think twice before committing to this app.
DO NOT SIGN IN UNLESS YOU ARE PREPARED TO OAY THE 95 DOLLAR SUBSCRIPTION
by Gbdddjjcbdxd
Scam loophole. DO NOT GET SUCKED IN!!!!!!Very disappointed with the whole system. Wanted to do free trial and clicked on get through you tube ad. After downloading and signing up then you get pricing, not in a position to add that to my expenses this month. Tried to cancel through iTunes but it is not listed as subscription yet. Terms and conditions clearly state it will be automatically billed after 7 days and you need to cancel before as canceling after will only apply to next billing cycle and will not refund already billed amount. So found myself stuck in loop without anyway to CANCEL DURING 7DAY TRIAL. NOT RECOMMENDED!!!!! Not honest upfront information or business practice for this app.
For those reading the developer response which is a template response. As stated above until SUBSCRIPTION is actually started (automatically after 7 day trial which cannot be canceled) there is no canceling through iTunes. So directions listed below are useless. Terms and conditions clearly state no refunds canceling will only affect future billings. Just know going in downloading app commits you to $100 charge. So you better magically know this is the app for you as compared to any other options or apps out there for meditation. My sense is that if you have to trick people to buy with legal loopholes then the value is not there.
0 stars
by Hugapoop
m loophole. DO NOT GET SUCKED IN!!!!!!Very disappointed with the whole system. Wanted to do free trial and clicked on get through you tube ad. After downloading and signing up then you get pricing, not in a position to add that to my expenses this month. Tried to cancel through iTunes but it is not listed as subscription yet. Terms and conditions clearly state it will be automatically billed after 7 days and you need to cancel before as canceling after will only apply to next billing cycle and will not refund already billed amount. So found myself stuck in loop without anyway to CANCEL DURING 7DAY TRIAL. NOT RECOMMENDED!!!!! Not honest upfront information or business practice for this app. For those reading the developer response which is a template response. As stated above until SUBSCRIPTION is actually started (automatically after 7 day trial which cannot be canceled) there is no canceling through iTunes. So directions listed below are useless. Terms and conditions clearly state no refunds canceling will only affect future billings. Just know going in downloading app commits you to $100 charge. So you better magically know this is the app for you as compared to any other options or apps out there for meditation. My sense is that if you have to trick people to buy with legal loopholes then the value is not there.
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