Contact CoronaCheck Netherlands

Contact CoronaCheck Netherlands Support


Company Name:

About: CoronaCheck is the official app of the Netherlands for showing coronavirus entry
passes. The app is developed by the Ministry of Health, Welfare and Sport.


 
  2023-12-31

CoronaCheck Netherlands Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rijksoverheid



Verified email ✔✔

E-Mail: helpdesk@coronacheck.nl

Website: 🌍 Visit CoronaCheck Website

Privacy Policy: https://coronacheck.nl/nl/privacy

Developer: Rijksoverheid








4 Most reported problems 😔💔

2.4 out of 5
Marinus Wredstroem
2021-06-26

I got a test this morning at 08:00. I received my SMS that i have been sent an email at around 10:30, but there’s no email! I have to watch the football game in 4 hours! And yes, i have checked spam and junk mail! Some of my friends have not gotten their email either!

Not functional

2022-05-06

by Harki82

Places in the NL are asking specifically for this app as a condition for entrance to places after 25 Sep. I live in DE and have EU covid vaccine certificates and this app does not allow you to upload them, you have to have a Dutch resident ID. Does this mean only Dutch residents can go to shops, etc starting on 25 Sep?

1 vaccine means not valid in NL

2022-05-13

by Tajhjelmang

I’m only given one vaccine as determined by the Dutch government because I’ve already had covid. However, the app will not give me proof of my vaccination for the Netherlands because I’ve only had one vaccine.

Makes no sense.

Vaccine

2022-05-20

by Bryanlear

I got vaccinated in the US but the app doesn’t have an option to upload my CDC vaccination card. I’m not getting vaccinated again especially not here in the Netherlands😡🤬


Have a Problem with CoronaCheck Netherlands? Report Issue




Why should I report an Issue with CoronaCheck Netherlands?

  1. Pulling issues faced by users like you is a good way to draw attention of CoronaCheck Netherlands to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CoronaCheck Netherlands customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoronaCheck Netherlands.


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