Contact Sun Index Support

by Steamfire

This app is filled with useless clutter. It requires you to tap a TINY button to connect with the Qsun device every time you switch out of the app. There's no way to track how much exposure you've gotten already.

It also fails to detect when there is incident UV reflection from buildings, ground cover and and sky. Standing in the shade holding the Qsun device facing a sunlit white painted building in San Francisco at noon on a sunny June day produces a reading of ZERO UVI, while my skin continuous to burn.

Also only measures data every 30 seconds at most frequent setting- useless for someone with fair skin who walks in a city and is in and out of shade every few seconds.

by Rbp1119

I’m a social nerd that loves tech, but IMHO, this app is confusing AF! I always read the intro/setup for new apps, and this one provided almost none of that. After playing around with the settings, most of the feature of this app require a “login” or creating a new account (which include the options logging in with: Facebook, Google, or a new email account). *SPOILER* after this, you have to grant access to monthly subscriptions after the 7 day trial.

Summary:
- Needs MUCH better/more helpful user instructions.
- Should allow an “account” to be used for users who only need the free features without paying the subscription fee.

by Gatchipatchi

Pros:
Really cool circle view of the sun. Being able to, at a glance, see when the sun will rise and set, how long it will be up, when it will be most intense, is fantastic. Circles really seem to be in right now in the app store but this is the first time i found it not just helpful, but the only way i want my info now (for sun stuff). Beautiful as well. The vit D stuff looked really cool, but didnt get to really try it.

Cons:
・App doesnt feel trustworthy, and doesnt reveal its info sources. The UV values (without UV detector) do not seem to be accurate and dont match any other service ive used.
・The free trial requires authorizing subscription, which means its less of a free trial and more of a "subscribe to us and we'll credit a few days".
・The app claims to have a bunch of exclusive features that arent exclusive. I do not like false advertising, even for free apps.
・The app asks you to rate it five stars, which isnt just skeevy, but it means the ratings are even more inflated than normal on this app. Not a nice thing to see.
・It's not clear from the app store description what is part of the subscription and what isn't, and apparently they regularly change this silently. Be prepared for a lot of lock outs and subscription popups.

Ultimately i will be deleting this app because despite how amazing the UI is, its no good if the most important data isnt usable.