Zumiez Reviews

Zumiez Reviews

Published by on 2021-05-22

You've been asking us to change our app! ... so we did! Now we need your help to
make it yours. The more you use it and give feedback, the more it evolves to be
custom to what you want to see! And you can still gain access to The Zumiez
Stash rewards you can’t get anywhere else, but now...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Zumiez Reviews

  • By

    Helpful and Straight forward

    The process was so simple and it was very easy to get everything into the cart and pay without any complications. The categories were specific and helped me find my way around the site easier, i will be shopping here way more often.

  • By


    I’m starting to get a little irritated with the fact that I’m at the ‘Legend’ level but never see upcoming items, let alone get a notification when new stuff is available. I’ve un/reinstalled several times and I’m definitely on the latest update, (though this has been a problem for about a year). I’ve left feedback whenever a survey or something’s been put up in-app or online, but I guess either not many others have this issue or it just hasn’t been addressed for whatever reason. Tbh im just tired of seeing every single good thing sold out before I even know what’s dropping and just sitting on 120,000+ seemingly useless points that I’ve earned and saved from my years of choosing Zumiez to buy my decks, ,hardware, and clothes; and tires of feeling lied to about getting to see upcoming drops.

  • By

    App is still down

    I’ve walked into Zumiez for the first time the other day and thought it was very cool, and the manager said I should hit up the app or website. I’ve gotten on the website and saw a lot of the brands I liked on my laptop, but on my phone with the app, I can’t access anything. It’d be really cool if it were up by now. I can only rate it as it is because I haven’t experienced the app yet, but if it’s anything like the store or website, then I’m sure I should keep my expectations up. But where it is now I’m kinda down because I can’t use the app, I hope that’ll change real soon.

  • By

    Tried to Love It

    I had tried again and again to use this app, and once I finally was able to, it sent me to a sign up page witch took each section a good 5 minutes to load. The rough part was when I found out that my added up 30 minutes of trying to sign up eventually got me to another web page, at which point I had found out how ABSOLUTELY low and earning less this app was. In order for me to earn 1 sticker page, I’d have to put away so much of the time, and by then I could have earned enough money via ANY OTHER APP

  • By

    Log in problems

    I had a good amount of points on my account, but for some reason now, every time I open the app it pulls up the sign up and login screen and when I try to login it keeps saying that I put the wrong thing. But it is the right email, and when I try to reset my password to see if that helps, the oops message appears.

  • By

    Best store best app

    Cool to add up points and even cooler how fast they add up. Zumiez isn’t stingy with their points like some other companies I know. I’ll go in and get a few pairs of shorts and a couple t-shirts and gain 14K points. Plus the 5pts you get for just checking into the app daily. Easy. Cool rewards just gotta be fast to get em cause they sell out fast!

  • By

    It’s a good app but...

    Don’t get me wrong I absolutely love this app but the only problem I have is that my points I earn by shopping at a Zumiez store are always on pending it has been a few weeks now from my 1st one and still no results to my points that’s the only negative thing besides that I love it

  • By

    Great app and service at store

    the app is really cool but the service at Carlsbad mall was amazing they are very friendly and could build you a board for under 100$ or 115$ or whatever you budget Is they will help you I’m coming here again when I need to again. 5 star service

  • By

    please fix.

    the app use to work fine until, one day i clicked on the app and it took me to the log in screen. i put in my email and password and it said it was wrong even though i knew it was right. so something is wrong with the app right now i’m guessing. but they need to FIX THIS asap because i need to go school shopping. so FIX THIS PLEASE‼️

  • By

    Sold out

    Almost everything is like always sold out and there should be notifications telling you when new products get added so there is an equal chance for others to redeem their points

  • By

    More options

    I’ve had the Zumiez app for quite a while and for the entire duration of that time I have wanted the app to include a way to view the inventory of stores around you, or at least the common or trending items in stores. This would be deeply appreciated and loved by all.

  • By

    Points pending

    All of those complaining about points pending.... it literally tells you in the app when you go to redeem points and then go to add receipt that 30 days after receipt is claimed that points come out of pending status. Patience is key.

  • By

    I cant add all my orders to the app

    I bought a bunch of things that earned me a ton of stash points but I didnt get the stash app until recently. I found that I needed my receipt to add the stash points but I always throw away the receipt so I have all these orders on my online account but I can’t get the points onto the app.

  • By

    It’s good but unfair

    Why don’t we get points for entering receipts? And why is it so hard to get points. I think it should be easier, and it would be cool if we can buy all products from the zumiez website, rather than the reward options given to us

  • By

    Bryce at Westroads is amazing!

    He took the time to listen and help our intermediate skateboarder choose a board, trucks, wheels and bearings. He recommended a grip tape and built the board, letting our son help. That was appreciated more than anyone could know. We saw our son truly smile for the first time in weeks.

A better way to Contact apps

You can now contact Zumiez customer service directly
via Email using our new site - AppContacter.com

Contact Zumiez directly

Is Zumiez Safe?

No. Zumiez does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 4,053 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Zumiez Is 19.9/100.

Is Zumiez Legit?

No. Zumiez does not seem legit based on our analysis. This conclusion was arrived at by running over 4,053 Zumiez User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Zumiez Is 19.9/100.

Is Zumiez not working?

Zumiez works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Zumiez? Report Issue

Leave a comment:

Why should I report an Issue with Zumiez?

  1. Pulling issues faced by users like you is a good way to draw attention of Zumiez to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Zumiez customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zumiez.

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