Zumiez Reviews
Published by Zumiez Inc. on 2023-12-20About: You've been asking us to change our app! ..
About: You've been asking us to change our app! ..
Table of Contents:
What is Zumiez?
The Zumiez app has been updated to be more customizable and user-friendly. As a member of The Zumiez Stash, you can gain access to exclusive rewards, limited edition merchandise, and once-in-a-lifetime experiences from your favorite Zumiez brands. The app allows you to shop a customized feed of brands and products, manage your points, and easily redeem rewards. You can also help the app evolve by providing feedback and reacting to products and rewards.
- Customized feed of brands and products
- Access to exclusive rewards, limited edition merchandise, and once-in-a-lifetime experiences
- Easy management of points
- Ability to provide feedback and react to products and rewards
- Scan and enter receipts for points
- Quick access to zumiez.com, customer care team, find a store, and search jobs.
- Love the stuff you guys put out
- Easy to acquire points
- Good brand in terms of the store
By NUMBER ONE FANš¦¹āāļø
Hi your my favorite store I love that you named target and I love that you have toys and you also slime so I was thinking can you tell me what you are doing to the store? Hi I love your fast food place Wendyās! Hi I am back so what about the target thing? Ok so when are you going to make another Wendyās. Ok so what are you doing to target and can I get some free slime and Nintendo and a iPhone 11 and some ice cream oh and the flavors I want are chicken nuggets cherry tomatoes and cheese please thanks bye bye now. You are being really rude about the target thingš
Donāt come to this target they are so rude and donāt come to this Wendyāsššš„ŗš¬šš»šÆāāļøšÆāāļøšÆāāļøš©š½āš¦¼
By GuyWhoListensToThisPodcast
Zumies is a good brand in terms of the store. If I were rating the actual store I would probably give at least 4 stars, but Zumies online is not representative of that at all. I forgot my password and had a link sent to my email which I seemingly didnāt receive (granted that couldāve been my emailās fault). However I had another link sent, and when I finally got to the page to reset my password, it told me the link had expired (that link was sent less than 5 minutes beforehand). Okay, thatās a tad bit ridiculous but Iāll request another email to reset my password. Then it tells me that Iāve made the maximum amount of password reset requests, and now Iām basically being told that thereās no way to log onto my account. In all fairness, I canāt rate the actual usability of Zumiez because I canāt even use Zumiez . What I can say though is that shopping through Zumies is NOT worth the frustration of just trying to log into my account.
By Xx0oYo0xX
Iām starting to get a little irritated with the fact that Iām at the āLegendā level but never see upcoming items, let alone get a notification when new stuff is available. Iāve un/reinstalled several times and Iām definitely on the latest update, (though this has been a problem for about a year). Iāve left feedback whenever a survey or somethingās been put up in-app or online, but I guess either not many others have this issue or it just hasnāt been addressed for whatever reason. Tbh im just tired of seeing every single good thing sold out before I even know whatās dropping and just sitting on 120,000+ seemingly useless points that Iāve earned and saved from my years of choosing this app to buy my decks,
,hardware, and clothes; and tires of feeling lied to about getting to see upcoming drops.
By break a hip
I will admit that some of the items put on Zumiez are really cool. On the down side I never receive any notification that new items are added and by the time I see them they are gone. this app Stash has done a great job of keeping people engaged through Zumiez by having special events that help you build points quickly but if you canāt spend them what is the point.
A new and some what annoying issue I am having is a constant notification showing on my app icon that I can not remove. Iāve looked through every page, checked every item but the notification alert will not go away. Any idea?
By Francisco_343
Love the stuff you guys put out, always sold out by the time I check Zumiez but itās still neat. One recommendation for Zumiez is maybe by tapping the symbol at the bottom, it scrolls you automatically to the top, as I spend a long time scrolling and to have that quick refresh option would be nice. Regardless, I love Zumiez and canāt wait to spend these points!
By UltraKing2K
Iāve walked into this app for the first time the other day and thought it was very cool, and the manager said I should hit up Zumiez or website. Iāve gotten on the website and saw a lot of the brands I liked on my laptop, but on my phone with Zumiez , I canāt access anything. Itād be really cool if it were up by now. I can only rate it as it is because I havenāt experienced Zumiez yet, but if itās anything like the store or website, then Iām sure I should keep my expectations up. But where it is now Iām kinda down because I canāt use Zumiez , I hope thatāll change real soon.
By Lord Barris
Easy to acquire points, I have over 100k. All you can buy with points is screen savers and sticker/color sheets you can print from home. I enter every sweepstakes but no luck there. As far as exchanging points for an actual item you will not do with Zumiez or stash points. As soon as they put an item up it says sold out. Iāve, on 4 occasions, logged in app and seconds later logged back in seeing a new item added but says sold out... I like this app but stash points isnāt a perk. Most stores you can enter sweepstakes without purchasing anything and You can get any of the screen savers/printables online free without stash points or app...
By madizone122
i love Zumiez! donāt get me wrong i have redeemed points and received a bunch of cool rewards and they are awesome! But something i have recently noticed with the new update is that it always logs me out! sometimes when iām on Zumiez it will shut down and log me out. Also, i love the new layout of Zumiez but when checking for rewards itās hard to see whatās new when you continuously see previous gifts. i think you should bring back a grid template so everyone can see the rewards separately.
By Tech9_1
Only problem Iāve had is that they donāt add stash points. Youāll take surveys and other things where they say theyāll give you points, read emails and theyāll give you points, buts itās only about half the time you actually receive the points they say youāll get. Half the time you get nothing for spending time on surveys and half the time you get points. Nothing you can do about this but just be aware. I like Zumiez Iām just salty about āearning pointsā I donāt get sometimes. Other than that itās a fine app, I will keep using it.
By Kota_G87
I ordered a hoodie and it ended up not getting shipped to the right address so I simply emailed them and explained what might have happened. They had no problem double checking the address for me and shipping another one. The replacement hoodie arrived sooner than the original one was supposed too.
By smisdi
Iām having issues where I try to shop on the website but it gets pushed way to the ride side of my screen. It makes it very hard to navigate and use and because of it being pushed it doesnāt work as well as it used to. Now when I scroll or donāt even touch my screen it clicks on something and when I push the back button it moves everything around and it makes it very confusing. Please fix the site I was really looking to get some new pants but using it is almost impossible now!
By Chicken_Cranberry
Zumiez is like what I stated 'alright', although I do wish that Zumiez would show stuff like all the items and clothes that they do sell instead of having the user click on the link that opens up a mini browser to the website and it's catalog.
By Sassssa253710
I had tried again and again to use Zumiez, and once I finally was able to, it sent me to a sign up page witch took each section a good 5 minutes to load. The rough part was when I found out that my added up 30 minutes of trying to sign up eventually got me to another web page, at which point I had found out how ABSOLUTELY low and earning less Zumiez was. In order for me to earn 1 sticker page, Iād have to put away so much of the time, and by then I could have earned enough money via ANY OTHER APP
By LaUrEn121294
The process was so simple and it was very easy to get everything into the cart and pay without any complications. The categories were specific and helped me find my way around the site easier, i will be shopping here way more often.
By SpaceManThing
I had a good amount of points on my account, but for some reason now, every time I open Zumiez it pulls up the sign up and login screen and when I try to login it keeps saying that I put the wrong thing. But it is the right email, and when I try to reset my password to see if that helps, the oops message appears.
By Picklesfrommissouri
Cool to add up points and even cooler how fast they add up. this app isnāt stingy with their points like some other companies I know. Iāll go in and get a few pairs of shorts and a couple t-shirts and gain 14K points. Plus the 5pts you get for just checking into Zumiez daily. Easy. Cool rewards just gotta be fast to get em cause they sell out fast!
By J Calderone
Attempted several times to make an account but Zumiez would not accept my last name. After joking with a buddy about it hating hispanic names, we entered his last name as well (both of us are of mexican decent.) We then attemped a third friends name and alas, NONE of the three Mexican last names were accepted as āvalid last name(s)ā which is entirely baffling. Even more so when we changed the original last name to include a phallic pun in it and it was accepted. Please fix this entirely offensive oversight ASAP.
By Damaris add
Donāt get me wrong I absolutely love Zumiez but the only problem I have is that my points I earn by shopping at a this app store are always on pending it has been a few weeks now from my 1st one and still no results to my points thatās the only negative thing besides that I love it
By KiLlSwItChDaGwD
As a Sk8er I truly love the environment created by this company. Itās never a dull moment shopping with them & as far as Iām concerned itās like shopping with family. So of course Iād love Zumiez which is always keeping me up to date with sales & rewards Iām for sure trying to get LoL. Other then that, Zumiez is a cool in general.
By boufmenna
I love shopping at this app although they are expensive for what youāre getting. Iāve spent a LOT of money in this app, but the points you get in their reward system is bull. no legitimate awards for reasonable points, iāve probably spent hundreds of dollars at this app but i donāt have near enough reward points to possibly get a T-SHIRT. most of the rewards are wallpapers and when itās a tangible item it costs unnecessarily high amount of points. huge let down. vans family has a great system.
By adan_ilen
Zumiez is really cool but the service at Carlsbad mall was amazing they are very friendly and could build you a board for under 100$ or 115$ or whatever you budget Is they will help you Iām coming here again when I need to again. 5 star service
By YoursTrulyPanda
Zumiez use to work fine until, one day i clicked on Zumiez and it took me to the log in screen. i put in my email and password and it said it was wrong even though i knew it was right. so something is wrong with Zumiez right now iām guessing. but they need to FIX THIS asap because i need to go school shopping. so FIX THIS PLEASEā¼ļø
By dat boi martinez
Almost everything is like always sold out and there should be notifications telling you when new products get added so there is an equal chance for others to redeem their points
By watauga kid
Iāve had the this app app for quite a while and for the entire duration of that time I have wanted Zumiez to include a way to view the inventory of stores around you, or at least the common or trending items in stores. This would be deeply appreciated and loved by all.
By lyfted86
All of those complaining about points pending.... it literally tells you in Zumiez when you go to redeem points and then go to add receipt that 30 days after receipt is claimed that points come out of pending status. Patience is key.
By Djebvdj
I bought a bunch of things that earned me a ton of stash points but I didnt get the stash app until recently. I found that I needed my receipt to add the stash points but I always throw away the receipt so I have all these orders on my online account but I canāt get the points onto Zumiez .
By nathen ortega
Why donāt we get points for entering receipts? And why is it so hard to get points. I think it should be easier, and it would be cool if we can buy all products from the this app website, rather than the reward options given to us
By Miki, Council Bluffs
He took the time to listen and help our intermediate skateboarder choose a board, trucks, wheels and bearings. He recommended a grip tape and built the board, letting our son help. That was appreciated more than anyone could know.
We saw our son truly smile for the first time in weeks.
C.H. 4 months ago
For sure 100% I will never buy from Zumiez and be certain that I will not recommend you.
ZUMIEZ has customer service under age or mentally undeveloped or crazy idiots.
I was humiliated by the Zumiez customer service and I was labeled a hostile because:
After 5 days on my order and when I could not track my order at Zumiez website, I contacted Zumiez customer service to find out why I am receiving the message posted below and why I am not able to track my item and why I was not contacted by the Zumiez driver and why I was not contacted by the Zumiez store if the store already has my item and why the delivery message I received stated that the item was left at my door. (Success! Fabian Williams has delivered your stuff! Please follow the link to tell us how we did and earn 500 Zumiez Stash points).
The customer service is rude and do not understand the issue when I explained to them in writing in 4 emails. and told me they do not have access to tracking!!!
The initial issue was the tracking of the item purchased from Zumiez does not work and when the I received a message stating was delivered to me, the message did not indicate where it was delivered to me is it my address or to the store?
And I did not receive any photos or delivery updates from the driver or by the tracking.
I did NOT receive a message or email regarding where the item was delivered and if it is ready for me to pick up and where to pick it up with the phone number. and I did not receive a CALL WHEN MY ITEM WAS READY TO PICK UP AND I DID NOT RECEIVER THE ADDRESS OR THE PHONE NUMBER OF THE STORE TO CONFIRM. I tried to explain this issue to the customer service so they can fix it for me and for the other shopper, I got an insult from the customer service who did not understand the issue in 4 explanations emails.
The following are the Email messages between myself and the ZUMIEZ CUSTOMER SERVICE. You be the judge: is this a customer service or kid or a stupid idiot working for Zumiez.
After I placed my order I received this Email from ZUMIEZ
Yes. Zumiez is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,372 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Zumiez Is 42.3/100.
Yes. Zumiez is a totally legit app. This conclusion was arrived at by running over 4,372 Zumiez User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Zumiez Is 59/100..
Zumiez works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: