Contact Rec n Share Support
Company Name: Yamaha Corporation
About: Rec'n'Share allows you to record audio and video along with songs from your
music library and then share your performances with the world.
It digitally
enhances the way you practice, record and perform music.
Rec n Share Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Rec'n'Share Website
Privacy Policy: https://www.yamaha.com/en/apps_docs/apps_common/common_PP_android1-20191031.html
Developer: Yamaha Corporation
Privacy & Terms:
https://www.youtube.com/music_policies
3 Most reported problems 😔💔
Great idea but terrible execution
by Dugpugiejenkins
The EAD has the potential to be amazing. Sadly Yamaha didn’t really support the product with a good app when it launched. It has been riddled with various issues such as video being zoomed in for no reason when recording. I’d have to take sample videos and watch them back to see what the video would actually look like. Finally they put out a new update and the UI is kinda clunky. Stoked to see some updates but the app breaks all the time. The biggest killer is the video quality has gone to crap. I have a nice lighting rig with 4K IPhone. For whatever reason the video has a ton of noise in it which basically makes the app useless to me. Ive tested it before where I record a video with the app and then a video with just the phone. Crazy how low quality it is. (Yes I have the high quality setting on within the app). I’d rather record from the output of the brain and shoot video on my camera then sync the two in post than use the app. Real bummer because there’s so much potential here and doing the alternative is way more work. Please make the app usable again and support high quality 4K video recording. We NEED this if we’re going to use this product.
EAD great, rec and share app horrid
by Using For Years. Works Great
I’ve been practicing and really trying to grow as a drummer/musician. Recording and the entire tech part of it not my bag but I agreed to get the EAD bc it seemed so effortless plus offered tons of great options sound/trigger wise w/ built in metronome too.
The rec and share app to try to record these sessions has been horrid though (approx 12 months of using).
With the latest iPhone update it won’t even work.
I have to find other midi/daw options to record bc now I am missing recording deadlines for collabs I committed to and there seems to be little if any interest in this app being supported/updated/bugs squashed.
Too bad bc I I’m sure many more musicians would love to try the EAD if they had a supportive recording app to pair with it.
Starting to get disappointed
by BlueCoats10
At first this app was amazing and worked very well with Yamaha ead 10. Buttttt. After owning it for a few months things are getting pretty bad. App won’t recognize ead 10 is connected 80%of the time which is one thing. But the major thing is that my recording aren’t in sync with the music anymore. I’m talking about being off by a whole beat. That’s unacceptable especially being aimed towards drummers. Starting to really get annoyed. Please update the app. It’s been so long and you’re screwing a lot of people over at this point.
Have a Problem with Rec'n'Share? Report Issue
Why should I report an Issue with Rec'n'Share?
- Pulling issues faced by users like you is a good way to draw attention of Rec'n'Share to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Rec'n'Share customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rec'n'Share.
