EdenredUY app not working? crashes or has problems?

EdenredUY Status

Last Updated on 2024-05-20 by Edenred

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Common EdenredUY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EdenredUY app on iOS and Android devices. Solve all EdenredUY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EdenredUY iPhone Issues and Solutions

EdenredUY iOS app crashes, not working, errors
EdenredUY iOS app network issues
EdenredUY on iOS has black/white screen

EdenredUY Android App Issues and Solutions

EdenredUY has errors/crashing/not working
EdenredUY server network connectivity issues
EdenredUY has black screen

EdenredUY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EdenredUY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EdenredUY app crashes or not working on Iphone (iOS):

Close and restart the EdenredUY app on iPhone
Update EdenredUY app to the Latest Version for iOS
Uninstall and reinstall EdenredUY iPhone app
Update your iPhone to the latest iOS version

Fix EdenredUY on iPhone unable to connect to server/internet connection issues::

To resolve EdenredUY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EdenredUY black/white screen (blank screen) on iPhone:

Follow the EdenredUY iOS app troubleshooting guide Here →

EdenredUY Android App Issues and Solutions

Fix EdenredUY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EdenredUY app issues:

Force Stop the EdenredUY App
1. On android, goto "Settings" » click EdenredUY app. » click "Force Stop".

Update EdenredUY to the latest version on PlayStore

Clear EdenredUY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EdenredUY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EdenredUY.

Fix EdenredUY unable to contact server/ EdenredUY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EdenredUY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EdenredUY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EdenredUY on android.

Solve EdenredUY black/white screens issue on Android:

Follow the EdenredUY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Edenred, developers of EdenredUY.

About this app

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