Are you having issues? Select the issue you are having below and provide feedback to lululemon Studio.
- Poor customer service
- Long wait for the actual mirror
- Connectivity issues
- Muffled sound
- Limited yoga classes
None of the workouts will work. As soon as you try to start any of the programs, it says "oops, something went wrong. Try again later." Interestingly, my husband can access the workouts just fine from his phone (iphone) using my account, yet I cannot. I have an android. I have exhausted all avenues & completed all troubleshooting steps. Nothing works.
same message I am receiving above and did same troubleshooting steps: The app will not play videos, live or the classes. It will say "Oops, something went wrong. Please try again later. If this issue persists, please contact customer support for assistance." I have uninstalled and reinstalled the app, made sure my phone had all updates done, I tried it on my husband's phone (who also has an account), and it gives him the same message. You can't even just play the videos on your phone.
The app will not play videos, live or the classes. It will say "Oops, something went wrong. Please try again later. If this issue persists, please contact customer support for assistance." I have uninstalled and reinstalled the app, made sure my phone had all updates done, I tried it on my husband's phone (who also has an account), and it gives him the same message. You can't even just play the videos on your phone.
The studio is not working. None of the classes will load.
My app keeps crashing in the middle of a workout. It brings me back to the screen that says I need to connect to the app to select a workout. My app is updated with the most recent update. I’ve tried shutting it down and restarting. I’ve tried closing the app on my phone and restarting. I’ve tried disconnecting from my Wi-Fi and reconnecting. Now when I try to go into a workout it gives me an error stating that it’s having issues with this workout and to select another.
The app is not loading. The wheel keeps spinning. I have the latest version downloaded, killed the app, and restarted my iPhone but nothing is working.
App is not connecting to My Wi-Fi after several reboot, turned it off, unplugged it, still not working, never had this issue before
App is not working. When I connect to mirror on WiFi, I open app and keeps spinning.
Hi ! App not opening says to contact customer service, thank you !
The app is not tracking the number of classes that I have completed. Today, I completed 2 classes- and they still haven’t shown up in my tracker
Complete guide to troubleshoot lululemon Studio app on iOS and Android devices. Solve all lululemon Studio app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stealth Fitness Co., developers of lululemon Studio.
Whether you’re an accomplished athlete or just starting your fitness journey, Mirror has cardio, strength, yoga, Pilates, barre, boxing and stretch classes you will love. Choose from daily live studio classes taught by NYC’s top instructors, or browse our vast on-demand library, with 50+ new classes added weekly. Mirror is the world’s first nearly invisible, interactive home gym. Use the Mirror Companion App to control your Mirror experience. With its slim footprint and immersive display, you can turn any room in your home into your own private fitness studio. • Keep it fresh with 50+ new classes added every week. • Classes include cardio, strength, yoga, Pilates, barre, boxing, stretch and more! • Workouts range from 15 minutes to complete training programs and are appropriate for absolute beginners to advanced athletes. • No equipment is required, but classes featuring weights and resistance bands are available. • Expert trainers provide real-time instruction and motivation. • Use curated playlists filled with popular music, or sync with Apple Music and use your own. • Sync a Bluetooth heart-rate monitor or Apple Watch to enable heart-rate based training, including competition mode where you can earn points by hitting target heart rate zones. • Fully integrated with Apple Health, exchanging heart rate data. • Track your progress including workouts completed, calories burned and minutes in target heart rate zones.