Contact Kentucky Lottery Official App Support

I usually don’t write reviews, this is my first. I thought since this was the state lottery that it was legit. Here I am 10 am in my boxers eating pizza , drinking mt dew , thinking what would make my night better ......... that’s right making love with my wife , but she wasn’t in the mood , so I decided the next best thing to s*x is to gamble . So I deposit $20 they gave me $30 I’m like danggg already up playa . So I proceeded to play some keno . Bam hit $10, then I try to find my ticket I played it is gone but the money I spent on my ticket is also gone. I thought it was just a glitch in the simulation we live in , so I proceeded to play. Bam won again I think geeez I’m lucky, nope no ticket no win shown on history but my money is gone. This app will take your money faster than your baby momma at tax time. On the plus side the instant games did work I got my $20 back went to cash out , Then like on prom night I got shot down , bam they hit me with the balance must be $25 and we will mail a check. Mail a check? Are we living in 1974 ? Nobody told me this before I put in my $20 . So long story short don’t play . I’m out $20 and now rent and roll going to repo my rims because I don’t have the payment this week . Stay away from gambling, at least stay away from the Kentucky lotto app.

I used to love this app. I purchase our group lottery tickets and this app has made that so much easier. At least, it did. Two updates ago, the app started freezing. I can choose the online game and choose QPs, but the 3 dots are incessant and won’t let me checkout. The app freezes CONSTANTLY! No way to even save the choices to the cart. I have to close the app and start over. I thought the last update would fix the issue. It hasn’t. It doesn’t matter if I am using different wifi networks, or I turn it off completely, the issue persists. I am running the most up to date software on my phone, so that isn’t the issue. I have deleted the app and reinstalled but no luck with that, either. I hope Ky Lottery fixes this bug soon!

I'm upset, couple nights ago this app went haywire and there was 2 30 dollar withdrawals from my bank account. I uninstalled and contacted customer service and they refused to investigate... So 60 dollars shot... The money was on my account right after it happened.. I tried to transfer it back to my account and it would not allow me to. The next morning there was .25 cents on my account. I have reinstalled the app but have a block on my card. I remove the block when depositing money and quickly block. I would advise anyone who has their card linked to use the block feature on your bank card. The past few days this app has been horrible. I keep getting errors, about to uninstall for good. Very disappointed.