Fuel your imagination with the official Kentucky Lottery app. Play Instant Play
Games or your favorite jackpot games, find a Kentucky Lottery retailer, save
your favorite wagers, create a virtual play slip, scan tickets to see if you're
a winner, enter second chance promotions and check...
Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue
Why not a 5
I would like it if the app would remember the device and password to make logging in easier. Also, on the old app you could chose how to play and it would show you all the winning combos and the amount they paid out, except when they change cash ball to easy match then it would only show you how to play with easy match and not the winning combinations and prize amounts.
Bummer
I'm upset, couple nights ago this app went haywire and there was 2 30 dollar withdrawals from my bank account. I uninstalled and contacted customer service and they refused to investigate... So 60 dollars shot... The money was on my account right after it happened.. I tried to transfer it back to my account and it would not allow me to. The next morning there was .25 cents on my account. I have reinstalled the app but have a block on my card. I remove the block when depositing money and quickly block. I would advise anyone who has their card linked to use the block feature on your bank card. The past few days this app has been horrible. I keep getting errors, about to uninstall for good. Very disappointed.
Odds obviously slim to none?
What are the odds of winning on this app? It shows that there are winners all of the time, but I’ve never been lucky enough to make that list. I realize that gambling wasn’t set up for people to win more than they lose (other than the occasional “big win”), but honestly this site does only take. I mistakenly kept thinking that continuous play, various bets, playing same game, etc. may open it up to pay out sometime , but not yet. The enjoyment has left and I can’t afford to keep losing! A little play back wins occasionally (not much or often) and my experience has literally resulted with a 84% loss 16% win ratio🤔🤨😑
Scan ticket
We shouldn’t have to sign into see if we are a loser or winner!
Viewing your numbers
I do enjoy it being easy to buy tickets and pick your hopefully winning number combo, however, after purchasing it is hard to go back and review what your purchased numbers are. I think an additional field should be added thats separated by the drawing day that the ticket applies to. Would make it easier for the user to go back and look at the previously purchased tickets and see just how bad i lost.
Can’t win since update
I used to have a decent amount of luck playing , although I usually lost way more than I won but since the update I have played almost every day at least 20$ and can’t win more than $2 occasionally and that’s rare. Atleast the older version gave enough back to where I could play a bit but since update I can lose $20 in less than 5 min @$1 a ticket.
Poor upgrade
UPGRADE 3.5.0 DOESNT WORK Went to play my money in my account and can’t play. It says to upgrade... it won’t upgrade. It walks you in circles! There my money sits. No entertainment but it has my money. This needs to be fixed so it will upgrade or let us play with the old app until it’s fixed.
Make the app work on a regular basis!!!
This app is the worst!!!!!! I have been able to make it work and even work two days in a row; then not work again. It thinks I am somewhere other than Ky. I have e-mailed, texted and called customer support and tried everything they recommend! But why should I have to restart my phone, reload the app, opt in for location, log out and back in to make this work? You have my money in the app and the only thing I can think to do is call the BBB and report this stinking app!!!!!
Review
The Kentucky lotto app is cool 😎 and not only cool but it’s better than the casino... how huh? 🤔 The games themselves in the palms of my hand 🤚 without driving or traveling 🧳 you just pick a favorite game load some cash💰 feel extra lucky 🍀 and win money 💵 instantly. $$$$$$ God bless Kentucky Lotto’s 💸💸💸💰💰💰
Disappointed with update
I was so excited about the update but I’m thoroughly disappointed - new PayPal method to withdraw but it doesn’t give you the option to add your PayPal and you can forget playing games in the app bc all it does is sign you out after you sit there waiting for the game to load and it does it over and over again
Update
Still crappy it hesitates and logs you out during a game! And the update don’t allow you to cash out straight back to your account! They want more and more of your private information as for instance your banks checking account! When my debit card use was just fine! After my funds are spent I won’t be back on!!! I don’t like the update, just my opinion!
New scanner is bad
The newly installed “square” ticket scanner does not work 95% of time, and when it does, it usually claims that the ticket was unable to be verified. Also, why the need to log in just to check a ticket? Other states’ lottery apps will check a ticket without an account. And their scanners actually work.
No ticket viewer?
This app is good, except for one key missing feature. You should be able to view your purchased tickets for upcoming drawings. If you buy multiple powerball (or other state games) tickets, you cannot see which numbers you actually have.
Needs improvements
Need to be able to save user name so it doesn’t have to be typed in each time you want to sign in. You shouldn’t have to sign in to check your tickets. Finding out information about the games and how many and which prizes are still available is kinda difficult to get to.
In Louisville but will not let you make purchase!
I have used a version of this app for many years and although clunky it was very functional. This latest version / update has issues with location and will not let you make a purchase essentially holding your money captive.
A better way to Contact apps
You can now contact Kentucky Lottery Official App customer service directly
via Email using our new site - AppContacter.com
No. Kentucky Lottery Official App does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 4,008 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Kentucky Lottery Official App Is 16.4/100.
No. Kentucky Lottery Official App does not seem legit based on our analysis. This conclusion was arrived at by running over 4,008 Kentucky Lottery Official App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kentucky Lottery Official App Is 16.4/100.
Kentucky Lottery Official App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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