NW Plus CU Reviews

Please go elsewhere for your financial needs. Every single time they update something it causes countless problems that take months to get solved. Currently it is impossible to send funds through Zelle on NWPlusCU after the last update.

Let’s talk about disclosure never was told anything about what they didn’t have. All I seen was all the peas they had.

Nobody can do without an ATM machine and then able to take and get into her account. She required to see what the balances

This is the worst credit union or a bank. Whatever you wanna call it I’ve ever seen in my life I spent hours in the bank and you still can’t get your card working.

Its settings don’t actually save, so the ‘instant balance’ and facial identification options are essentially useless. Its usually just easier to go to the actual webpage to use the bank because of how shoddy NWPlusCU is.

Every other month NWPlusCU locks me out and I have to call the my credit union and find out what’s wrong. It’s getting to the point where I’m about to switch credit unions.

So far I hate the new system. It is not intuitive or user friendly

Well a banking app that worked all of 4 hours after download . God forbid they make an app that actually works

I have to get on a pc to pay my bills still or make changes to them. Limited hours are even worse with Covid. Limited transactions available and very weary of the new agreement you HAD to click to have mobile access pretty much saying they are free to make any changes they wish with no recourse and we as the customer have to abide by lots of rules and regs.

NWPlusCU doesn’t work very well. It signs you out a lot. It doesn’t allow you to view very much of your transaction history, and most importantly you can’t pay your credit card bill from it, you got to still go to your computer to do that. Overall it’s disappointing.

Come on NWPCU! Keep up with other banks.
I need a conformation number when I mobile deposit and an email confirmation.
Keep up with the times please

I have problems with the Mobil bill payment. Nobody is able to provide support. Otherwise NWPlusCU works fine.

I’m going to be a member for life. This credit union is the best place to put your money and ask for money the rates are comparable. Just happens to be the same building on Hewitt my mom worked at for Bank of Everett in the 70’s.

Since the major update, my online banking activity with Northwest plus has been going very smoothly. Thank you all very much.

Great

EASY to use and organized

Excellent app. Very easy to use and convenient.