Xe Send Money & Currency Reviews

by Oneljt

I recently opened an account with XE and I had made plans on making a transfer. After attempting to make my first transaction I was notified by email that the account was restricted. My transaction was to a family member and it was denied for a unknown reason. I reached out to customer service asking for a specific reason. I was told that my account was scanned for a 100 specific reasons that they would consider to fraudulent , but not one was disclosed to me. I wasn’t trying to make any fraudulent transaction, but they felt somewhere in their guidelines that I was a risk. Now I am not able to use XE at all, so please beware about this company they are discriminating for an unknown reason. Not good for me and maybe for you.

by Wolfe2022

These people are criminals they took money out of my account for a wire. I’ve tried contacting them several times only to continue to get the run around. They requested documentation regarding my home address which I submitted. Then they stated they would release the funds within three days, a week later nothing but another request of current residence at which point, I called them only to continue getting the run around. I reported them to the BBB (Better Business Bureau). And soon after they deleted my account. So now not only has it been several weeks since taking my money, I also have no access to the account from which the money was taken. I am now reporting them for fraud with my bank. I have never left an app review in my life but these people are by far the worst I have ever done any business transactions with. The amount for the transfer was upwards of 5k

by Dragon_azteca

I initially used their services to send money abroad as a new app user and it worked once! After a few weeks has passed I tried to send money again to the same person with the exact same details but it blocked me out. I called XE customer service line and said that my account had been blocked. I asked why? And they said “It is just blocked and cannot explain the reason”. I explained that I was using the same valid and legitimate credentials and I wanted to send money on a regular basis to the same person. The rep just said “sorry I can’t help you because the account has been blocked” I asked for am explanation and she repeated “It is just blocked. I cannot explain the reason and cannot unblock it” My jaw dropped and just hung the phone. I can’t believe that companies like this exist with such horrible customer service and with total disregard to their business base. Don’t EVER SEND MONEY THRU THIS COMPANY! DON’T WASTE YOUR TIME!!!!! LOok elsewhere 👀

by Boston Dad

I’ve been using XeSendMoneyCurrency for many years and found it to be very helpful and intuitive. I do a lot of traveling and it’s been my go-to-app for currency exchange info. However, XeSendMoneyCurrency is not functioning after the latest upgrade. For a few minutes after the upgrade, I was able to use it. I didn’t like any of the changes that were made graphically, and the interface became clunky too. It’s not working at all now, frozen. I hope you guys can repair it soon so that I can continue to use it in the future. My one star review is only for the current version. I would give it a five star review for all previous versions.

by Marimic7

Before updating XeSendMoneyCurrency it was quite simple: I checked the rate, clicked transfer money, it would open in my browser and I did my transfer. Done. I should never have updated. XeSendMoneyCurrency is now entirely unusable. All I get is a swirl around the xe logo. I deleted and reinstalled. It actually opened but then froze. Tried to open it again and got the never-ending swirl. I didn’t just use your app for the free exchange/conversion rate, I actually made currency transfers from my home country to where I go to school. I guess I’ll just have to enjoy the freed up space on my phone and use my computer from now on. Or better yet...find another, more convenient, app that will enable me to do both these task effortlessly on my phone. Please, make your app backwards compatible. I refuse to buy into the tech industry’s culture of disposability.

by Doorframe3005

So disappointed in this update. After this I would pay to get the old version back! This used to be an excellent and user friendly app. I needed one that would deliver spot rates based on multiple regional currencies for work. Unfortunately they now ask where you live and lock that as the home currency which is really a hassle. Forces you back to the calculator! I get that they are trying to push their services which is understandable but so disappointing to see this loss of functionality. Thinking about restoring my phone to get the old one back! Bring back the easy currency flipping in the main menu xe!

by InDvortex

Please restore to older version! I updated to new one today as app requested but now on “convert” page is all messed up. Used to love XeSendMoneyCurrency as it was super easy to use and worked great. I’d type one currency on top and add 4 other currencies I’d need to convert FROM and see all results at once. Now the values are reversed. I.e: I want to see, simultaneously, what I’d receive if I’m converting US, Euro, and CHF TO Canadian dollars which XeSendMoneyCurrency used to do. Now I get the opposite, I get what the conversion from CAD to other currencies would be and if I want to see the other currencies, I have to wait one minute each for update. XeSendMoneyCurrency is also too slow and freezing as I try to convert. Doesn’t work for me. Please, please fix. Thanks!

by BisonDancer

If you are using this system to move money from your US home country to your overseas residence, they will tell you you can’t transfer money with them. I worked with them without issue for 3 years moving my retirement and my paycheck received in my US account to pay for my bills in Europe. They provided decent service - hence the 2 rating. I got an email from them when they saw I was tagged as being in Europe regularly. Result is they said that in spite of my « visitor » status and in spite of my US residence they said since I also reside in Europe they have to domicile me in Europe and their European center is not authorized to debit US bank accounts - not even using a bank or credit card. It is a tragedy really as my colleagues and I appreciated XeSendMoneyCurrency immensely. It pushed me to another app that actually works faster, however. Still it was horrible customer service after 3 years of a great relationship.

by Frabbits-fan

Have used this for years and it was great. It used to be easy to use, intuitive and clear. The updates made over the last few months made it difficult to use. The conversion rates are inaccurate - for instance when I switch focus to Euro it is showing the rate for USD as $1.36. The charts are no longer easy to use and take me to a currency pair that does not match context based on the currency I am looking at. Waited for a while to see if it was just a bug issue, but no fixes. Have to find a new app.

by Behind The Scene

I’ve used XeSendMoneyCurrency for years and absolutely love it. Functional, efficient, accurate and best of all, it’s real time. That said, the latest update (7.2.0) was a major disappointment. The font, which was large and easy to read, has been reduced to the point where it’s barely legible... for no reason. Secondly, a tab for getting quotes for sending currency now sits annoyingly across the middle of screen. Functionality... outstanding. Aesthetically... needs improvement.

by Voom54

While the a actual appears to work, relatively fine, when applying it to the dashboard on iPads, desktops and the like, results in corrupt data being displayed which is frustrating. They are aware of this issue, yet they’ve done nothing to remedy the situation.

Impressions are extremely important in relation to a company’s credibility; if one never bothers to correct erroneous representations, what does this say about a company’s overall reliability and trustworthiness, especial when related to the world of finance... Which is exactly why I don’t use their services, utilizing only XeSendMoneyCurrency to check exchange rates.

by Puamo

Love XeSendMoneyCurrency , used it on my recent trips to Asia. One thing I don't like though -
And may be its just me, I don't find the it source currency selection option very intuitive. Have to go to profile, then set it. What I would really like it to probably double tap and change the base currency, or select on the currencies from the saved currencies at the bottom of the list to drag and drop on the top, or .. something else - I'll let XeSendMoneyCurrency designers figure out. Other than that, I recommend XeSendMoneyCurrency to everything who needs a quick currency conversation

by Barryb007

Guys I use your app almost daily since we run a foreign company and use multiple currency. Since the new version you put out and fancy graphics. XeSendMoneyCurrency for me has become unusable. Locks up all the time. Can’t press anything on the display can’t change currency. For the first time in 9 years I actually had to download other currency apps. I realize I’m using this for free and I’m extremely grateful to you but please please please fix XeSendMoneyCurrency .

by Rex Forester

With some trepidation decided for the first time to try to transfer a fairly large sum from our US bank to one in Europe. Within about 15 hours our European bank confirmed the transfer; no commissions, excellent rate.
The most complicated part seemed to be sending the funds from our US bank to to XE. Every step in the transfer was informed by XE, but, instead of the several days transfer time suggested, we got the 15 hour confirmation.
Very happy!

by Kboczek

Wondering if you can implement the ability to add and display a second conversion or even a third to help with trending. Example. I like seeing USD-CAD and USD-EUR at the same time. It shows exactly who's news to look for when a spike or drop is happening.

Another suggestion is to add in the commission rates either down with the trade equation where the fee shows 0. Or somewhere within the profile. Always flipping back to the comparison tool in XeSendMoneyCurrency . One time it proved there was an issue that was fixed next day but it would be nice too see it during the live calculation during the trade.

by Masdffxz

That would be really great if in the line under each currency rate (with smaller font) the reverse rate is shown. Cause we already see the change rate and the beneath written rate is a repeat 🙏🙏

Oh and sth else
When we tap a currency to make it reference ( at the top bar), that would be realy great if the amount of that currency changes to 1 by default, because it becomes reference and it must be 1 so that the conversion make sence. I appreciate your team and thank you.🙏🙏

by HildaCupcakes

What can you really say about a currency conversion app? XeSendMoneyCurrency works exactly as it should. It gives current rates, quickly, it’s much more convenient than a google search and can be displayed on your notifications and Apple Watch for easy access when traveling. This is my constant companion while abroad as it’s much easier to plug in a price of an item and see how much it’ll really cost me, & if it’s worth it than guessing. I love being able to track currency trends as it helps me plan future locations. Overall I’ve had no issues with XeSendMoneyCurrency over the years I’ve had it.
Just waiting for iPhone X aspect ratio to come along.

by Cash Balances

Easy to use and update realtime prices. Only downfall is not allowing more currencies at one time. I believe the current limit is 10 which should be enough for tourists but business travelers that visit the same countries multiple times would appreciate being able to have more currencies rather than having to delete one to add a new one, then have to delete the one you just added to re add the original one you deleted.

by N828cl

Updated on 23 August 2018:

The first cut at the new layout wasted screen space, lost the ability to simultaneously display both normal and inverse exchange rates, and insisted on updating the display when XeSendMoneyCurrency starts. This was Another example of dumbing-down a useful app.

The current version (5.0.2) has addressed all of the issues noted above, so again deserves a top rating.

by Linda's A Cruising

I travel internationally 2-5 times a year. Before I go I start watching the exchange rates for the countries I’ll be visiting. While in the USA I make screen shots of rates that will be helpful to me when I purchase items:
If I want to spend $10 for lunch, what price should I see on the menu? How about $25 for dinner?
Buy a gift for less than $8, then what what price in the foreign currency.
Most importantly if I want to take about 400 USD out of an ATM, what in round numbers should I take out of the ATM.
It also helped to tip our tour guides in a combination of currencies. Suggested amount was 20 Euro, but we needed to tip in Czech currency.
I take the screenshots before I go Incase I don’t have internet when I need to look it up; I just go to my photos and get the rates from a few days ago. I’ll check it while I’m traveling if I have internet access.

by Maggiebex

I spent the past year traveling around the world, and XeSendMoneyCurrency was my most-used resource. Clear, easy user interface, immediate results, constantly updated markets rates that are more accurate than the rates states and banks offer. And it works offline if you don't have a network connection! (Though it can't update rates while offline, obviously.)
My only quibble is that it limits the number of currencies you can list at a time, and you have to manually delete one before you can add another. I'd prefer if the list auto-updated by most recently used, and the oldest one just scrolled off when you use a new one. But this is a minor issue, as most trips don't involve more than 10 different currencies.

by Jwally49

I recently returned from a river cruise in Europe where I had to deal with three currencies in the course of the trip. XeSendMoneyCurrency was great! I especially liked that I could still use it when I was off line. It really helped me in determining how much local currency I wanted to withdraw at ATMs, figuring tips for guides, bus drivers and taxis as well as for the price of merchandise in stores. XeSendMoneyCurrency was quick and easy to use

by Z_markson

I currently live abroad and travel internationally quite a bit. I've had XeSendMoneyCurrency on my phone for years now and it's come in quite handy when I need to check the exchange rate for a particular currency while I'm on the road. The charts are very helpful too if I'm planning a trip in the future and want to see whether I should buy a currency now or wait a bit. Five stars!

by TB16ultra

Quick and easy way to know how much you're spending or the cost of items. Easy to use and you can have multiple currencies listed to toggle between when going through various locations. Once you've updated your selection and XeSendMoneyCurrency loads the most current rates you don't need wifi to use.