BitPay: Secure Crypto Wallet Reviews

by Former Loyal Bitpay Customer

I have been using this app for over a year. Has been great until Feb 11 they had a technical issue and could not load my this app card. Once the issue was resolved they terminated my card and when calling customer service they could not give me a reason why. When asked to speak to a manager, she said that she could not give me a reason or anyone that I can speak to. When asked for a corporate number she said she is the only manager and began giving me an attitude telling me that she was “not gonna go back and forth with me”. My funds were supposed to be returned to me and when she began to get more “snooty” I asked her for her name and if this call was still being recorded and she hung up on me. When I logged on to some associated forums I learned that they had started doing this to everyone. At least one person was able to get an answer and it was that he had made too many transactions. These idiots have limits set forth and prevent you from exceeding these limits. This is not credit, these are funds that belong to us so who the hell are you to tell us what we cant spend within the limits you have set forth. Many people on the forums are saying that their refunds are lost and cannot get a resolution. This company has taken a turn and went to straight garbage. People be weary and do your “due diligences” Don’t get your funds locked up by these thieves. You won’t like the answers their “customer service” team in Atlanta will give you.

by SteveyATX

I ordered the this app card for $10, and once it arrived I downloaded BitPay , logged in and I saw $9.07 of bitcoin in my wallet. I then deposited $11,000 in geminiusd. Support told me I already backed up the wallet if I was able to deposit the funds. I told them obviously I did not deposit the $9.07, that was this app itself. I tracked the $10 I sent this app and $9.07 of those exact funds were sent to my wallet. App shows that not only is the wallet already backup, there is an encrypted passcode as well. I screenshot and saved all the wallet ids, transaction id also. Talked to a litigation lawyer and they will receive a lawsuit from me very shortly! Read online, there are many cases like me, don’t use this app!

by Htoo Aung Win

When compared to Coinbase, this app has very poor communication. I ordered this app debit card, and I didn’t receive it even I waited for 2 months. So, I called the customer service ,and they required me to provide proof of address because the card was returned to them. From my side, there is no reason to return because I received the cards from banks with same address and my mail box is directly operated by USPS. Anyway, I provided PGE bill with pdf format that I received from PGE every month, and this app said they cannot accept electronic version. Who the hell actually not do paperless options in these days in California. And I am sure most people who invest in bitcoin are tech people, and those people prefer electronic version. Also delay bitcoin payment for ordering card compared with Coinbase because it doesn’t even require sending bitcoin address, and the system just automatically take the payment out from the account, and it is done in 1s. Worse thing is that this app receive address are changing and I once made a payment and the payment is success on block chain but this app never received the payment. Lost money and time for me. In addition, the exchange rate difference for selling and buying are too much different when others companies don’t. I would not be a customer of such company.

by Grantdalton12345678

I am switching wallets due to the new update on BitPay. It used to be perfect, but now a lot of that has been changed.
First, I don’t seem to get notifications for all of my received payments. Sometimes it notifies me, other times it doesn’t. This leaves me sitting on my phone constantly refreshing, which is a complete waste of time.
Next, sometimes the pages that I click on don’t even load. When I open up the “Activity” page, my transaction list doesn’t even show up. It’s just a blank screen with my balance on the top. I have closed/reopened BitPay , tried restarting my device, and I’ve even tried using my other devices.
Whatever you do, find another free offline wallet. While this one used to be good, don’t be deceived. The update has absolutely ruined the functionality of BitPay , and for that reason I’ll be using a wallet service that has app developers that are actually competent. Completely ridiculous that they changed and ruined something that didn’t even need to be changed in the first place.

by Nayeblackz

Worst i've had bit pay for about two years now I used it one time just to prove it worked two years later I'm trying to use my card it was giving me a hard time connecting my card that was the first problem.... every single activity I need the one encrypted password I forgot I can't even start a new wallet without the Encrypted password I'm completely done I lost my money I'm just deleting BitPay and hoping another company comes out... The support doesn't get back to you until days later there is no live chat save your money and your time if you need a bitcoin just pay the fees and put the money back in your account from Coinbase

by Trillionare Next Door

I recently had bought some bitcoin and had it sent to my wallet after waiting almost an hour or two nothing was in my wallet. I know it takes a few hours for bitcoin to reach your wallet but after speaking with the merchant from whom I purchased my bitcoin from I was told my bitcoin was sent to the wallet. I check to confirm my wallet key was sent to the correct key and it was but every time I would check nothing was there. After checking the block chain it was also verified that my bitcoin was sent to my this app wallet. What I do not like about this app is that they do not provide like customer service or any type of support in situation like this. I came to the conclusions that they have stolen my bitcoin and I do not recommend using this platform. receive any bitcoin. If customer services is reading this I would like for someone to reach out to me and explain why my funds are not showing in my wallet after confirmed on the blockchain.

by Your Last True Fan

I have had BitPay for a little under 3 months. In that time, I added bitcoin to the wallet and ordered the bit pay card. The first card I received had 2 fraudulent chargers applied to it in the first month, without me ever having tried to use the card. I cancelled that card and ordered a new one. The second card I ordered had the same exact thing happen. Money was spent from my debit card, without me EVER having used it, entered the debit account information or authorizing a purchase ANYWHERE. I take this to be a seriously bad sign with 3 fraudulent chargers in less than 3 months without having given ANYONE my card/account info. Learn from my mistakes and AVOID AT ALL COSTS.

by Zeenbeen6969

BitPay is absolute garbage. I’ve been following BitPay for a while now, hoping they fix it. For the last year, I still have problems with it. Very buggy and unreliable. I have now tried to order the this app card (which is an awesome idea) 4 times through BitPay , and I still can’t. Every time I create a wallet to deposit funds into, it just brings me back to the home page where it tells me to make a wallet to deposit funds again. I now have 4 12-word recovery phrases for 4 different wallets and I still can’t order the card? I feel like I’m jumping thru to many hoops to make this simple thing work! BitPay won’t let me deposit funds, at all. I really hope they fix this issue, I’m sure with time they will.

by Ogundiya3

this app needs to add support for the cryptocurrency Brave. Brave is a web browser based cryptocurrency. When users use a Brave web browser to search for items on the Internet, they receive Brave tokens for their reward. The tokens are the cryptocurrency Brave. Brave is used on Coinbase.

The use of Brave as a cryptocurrency wallet on this app gives an incentive to mine for a cryptocurrency using a search engine based mining system, and the use of Brave as a cryptocurrency wallet on this app gives an incentive to users to store a Brave cryptocurrency wallet on this app.

by Ballaintlife

I really like how easy it is to move money from wallet to card seamlessly vs moving it from card to bank account; my only gripe is that I wish I could move the full amount and they deduct the fee instead of me having to figure the fee then deduct it and move a smaller amount, simply adds an extra step I feel is unnecessary; all in all though, great app, great wallet, very convenient

by Countalonzo

App is fire. I saw the potential but recently got my debit card in the mail and made my first purchase with the card today. The process was smooth, but I would ask if the miner’s fee be included in the total rather added on top of the amount I enter. This adds some playing around to figure how much I want to add. Second and more importantly, I would ask to support binance smart chain. App is is great though and the card is sleek. Not cheap at all

by DelightHimSelf

I always use this app for my payment and I would recommend it to anyone. Very fast easy and safe to use. But it needs a little fixing at the transaction history. Anytime I try to check my transaction history it says TRANSACTION NOT AVAILABLE AT THIS TIME. I normally send a screenshot of my transaction as prove of payment but now this isn’t working. It’s making it hard to get things settled with my customers after making payment. I hope you guys will fix this issue as soon as possible. Thank you.
Continue the good work.

by BitcoinPromoCode.com

I see a lot of negative reviews that are based on politics and ignorance. This this app app works incredibly for viewing or transferring Bitcoin and funding to the this app debit card.

Bitcoin is governed by people. Some people don't agree with the idea that Bitcoin should be ran by THE PEOPLE and want it ran by "some group" of people.

The negative reviews I've seen here are all based on these ideologies and this app a choice to support the bitcoin that people voted for. If you are looking for an easy way to transact with Bitcoin... it doesn't get any easier.

by Nale.network

I’m new to bitcoin this year and I’ve tested out just about every wallet that there is and one of the things that I like about this wallet is that you can easily transfer your money from binance into your this app wallet and you can use your this app debit card to make purchases it’s an excellent wallet and I highly suggest that you get the card as well They do have some fees that are a little higher and you do have to pay a $10 fee for your card but it’s worth it

by Greghawk03

As a 67 year old who is new to cryptocurrency with less than a year of experience, I was fortunately introduced to, this app, a company to both store my cryptocurrency in a wallet or to transfer all of part of those funds into a debit card. This nationally accepted and well recognized debit card has allowed me to easily and efficiently have access to easily move and use funds going from crypto based to fiat based funds. I strongly recommend anybody who deals with cryptocurrency to seriously look at this well run and easy to use format in any and all your cryptocurrency transactions when possible.

by TristanTTK

The service is great. However BitPay has some problems. Every time I receive a payment it requires me to scan my wallet. Over and over again. This is slowing down the flow of business and is upsetting however the card and the customer service is better than ever. Please work on BitPay , it needs major improvement. Thank you for your great service anyway.

by Your Boy Moonius Prime

Yo if you get your account terminated it’s VISA’s decision, not this app’s — which is why legally they cannot disclose any details — because they are not the party responsible for or delegated to disclose anything about the other company’s reason, which also happens to be the payment processor that they use to make their product possible. It’s bitcoin and fiat being hybridized, that’s an innovation and “technical difficulties” are a part of maturing that technology and utilizing it for the immense global purchasing power and unrestricted flow of YOUR money wherever you happen to be.. and they even offer directly depositing your conversion from crypto into significantly generous atm wothdrawal and Cashback limits. Stop crying about the inevitable technological bugs and maintenance periods and report it to VISA not, the facilitator and decision maker of your relationship with them or any of their affiliates. this app is incredible and I truly appreciate the important & necessary function that you bring to the table for those of us who gamble on crypto currency and support the values.

by I_Against_I

I like BitPay a lot. I’m able to purchase Bitcoin Cash crypto with my debit card. I can purchase other crypto as well but I’m only interested in Bitcoin Cash so that’s all I’m familiar with using BitPay. I have always had an easy time purchasing, setting up wallets, etc. with the help of BitPay. I would recommend this to my family members. Cheers thanks.

by Lord Voldemort's Stepbrother

I have been in the crypto space for 2 years now. I have a ledger blue to store my coins in a “savings account”. The this app app is really nice and designed to make BTC transactions easier between the user and businesses. Because of high transaction fees it would not be worth your money to buy a pack of gum and pay a $10 fee. But bigger purchases > $300 is what the debit card/this app wallet is most useful for.

by Zombumpkin655842

I read the negative reviews, and was a little wary, not wanting to get poked out of money. So far, 4 transactions in and out of the wallet for gift cards have gone smooth. Longest wait time to receive funds from a different wallet has been about 3 minutes. Interface is pretty easy, self explanatory. It did take 4 tries to get a good receiving address on the last transfer, but it worked fine. No fee gift card purchase feature is nice, transfer fees into the wallet are minimal.