BitPay app not working? crashes or has problems?

BitPay Status


I have a problem with BitPay

Are you having issues? Select the issue you are having below and provide feedback to BitPay.




⚠️ Most reported problems ⚠️

Not working
25.0%

Something else
21.9%

Crashes
18.8%

Connection
9.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BitPay Problems 😠👌🔥

- Bitpay has poor communication when compared to Coinbase.

- Bitpay requires proof of address for debit card orders.

- Bitpay does not accept electronic versions of proof of address.

- Bitpay customer service is unhelpful and uncooperative.

  7 Reported Issues: 😵🆘🛟🚨📢

Summer Nguyen
2023-11-18

I have two wallet IDs with BitPay on my mobile phone. The problem started with one of my 12 recovery phrases was not recognized. A message "Something went wrong Invalid backup" I've received 12 recovery phrases in order and backup on 08-29-2023. On 11-07-2023, I updated BitPay APP download on "Quick Link" BitPay platform. After open the APP on home screen, my Bitcoin has a zero balance. I can prove that a transaction Bitcoin fund was received from BitPay wallet ID on 08-11-2023. I was disappointed when reaching out to BitPay support/help. They weren't able to fix the problem! My account of BitPay was compromised. I would like to know how can I recover my money?

Jason
2023-01-29

When i select receive crypto it does not give me an address, the app just freezes.

Craig Doll
2022-11-17

Cannot access to camera to take a photo of I’d.

Joe Blow
2022-11-10

my bitpay app won't work - i open the app > it goes to bluescreen with bitpay logo > goes to & stays on blank white screen

Jarrod Booth
2022-11-10

My app won't work

Lakeysa Bowles
2022-08-25

-I cannot get into the app, its won't go pass the blue screen, I've uninstalled and re-installed it. help. just got a new card

Michael Ford
2022-07-28

My app is just stalled and not connecting

Showing 1-7 of 7

Have a Problem with BitPay: Secure Crypto Wallet? Report Issue




Common BitPay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BitPay app on iOS and Android devices. Solve all BitPay app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. BitPay iPhone Issues and Solutions

  2. BitPay Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BitPay, Inc., developers of BitPay.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BitPay Website

Privacy Policy: https://bitpay.com/about/wallet-privacy

Developer: BitPay, Inc.




About this app

Access features like the this app Card and this app Wallet to start buying, swapping, or spending any of the most popular crypto coins today.  This card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International.  Hold crypto funds with the this app Wallet, and spend cryptocurrency like cash with this app's crypto debit card.  With the this app Wallet, your private keys and your money remain in your control at all times with code that's 100% open source for community testing and audits.  Manage your cryptocurrency portfolio with this app’s secure, open-source, non-custodial cryptocurrency wallet.  BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY.  Get up and running fast with this app’s blockchain, device-based security and privacy features to buy with ease.  Buy gift cards with crypto from over 100 major brands right from the this app app.  The this app app is free and open source software.  You can also view the code on GitHub at app/copay.  "Metropolitan Commercial Bank" and "Metropolitan" are registered trademarks of Metropolitan Commercial Bank ©2014.