BitPay app not working? crashes or has problems?

BitPay Status


I have a problem with BitPay

Are you having issues? Select the issue you are having below and provide feedback to BitPay.



⚠️ Most reported problems ⚠️
Something else
38.9%

Not working
22.2%

Screen
16.7%

Connection
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of BitPay Problems 🔥

- Bitpay has poor communication when compared to Coinbase.

- Bitpay requires proof of address for debit card orders.

- Bitpay does not accept electronic versions of proof of address.

- Bitpay customer service is unhelpful and uncooperative.

📋 7 Reported Issues:

S
Summer Nguyen 2023-11-18

I have two wallet IDs with BitPay on my mobile phone. The problem started with one of my 12 recovery phrases was not recognized. A message "Something went wrong Invalid backup" I've received 12 recovery phrases in order and backup on 08-29-2023. On 11-07-2023, I updated BitPay APP download on "Quick Link" BitPay platform. After open the APP on home screen, my Bitcoin has a zero balance. I can prove that a transaction Bitcoin fund was received from BitPay wallet ID on 08-11-2023. I was disappointed when reaching out to BitPay support/help. They weren't able to fix the problem! My account of BitPay was compromised. I would like to know how can I recover my money?

J
Jason 2023-01-29

When i select receive crypto it does not give me an address, the app just freezes.

C
Craig Doll 2022-11-17

Cannot access to camera to take a photo of I’d.

J
Joe Blow 2022-11-10

my bitpay app won't work - i open the app > it goes to bluescreen with bitpay logo > goes to & stays on blank white screen

J
Jarrod Booth 2022-11-10

My app won't work

L
Lakeysa Bowles 2022-08-25

-I cannot get into the app, its won't go pass the blue screen, I've uninstalled and re-installed it. help. just got a new card

M
Michael Ford 2022-07-28

My app is just stalled and not connecting

Showing 1-7 of 7 reported issues:

Have a Problem with BitPay: Secure Crypto Wallet? Report Issue






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Developer: BitPay, Inc.