Contact Jahez Support
Published by ALAMAT on 2024-05-02 About: The Easiest and Fastest food delivery service in Saudi Arabia.
Jahez is a
Saudi app that specializes in online food delivery, and is covering more than 54
cities across Saudi.
How to Contact Jahez Customer Service/Support
Listed below are our top recommendations on how to get in contact with Jahez. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Jahez. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ALAMAT
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Developer: Jahez
E-Mail: [email protected]
Website: Visit Jahez Website
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Reported Issues: 21 Comments
By Syed faisal jamil
1 month agoSalam ! Im jahez captan. Today i delivered the order on time .. butt customer not pay the order. I also contacted the support. I chose customer no cash option. Support call me and asked end the order and eat it. Butt its show on my debit. I'm confused why it's happening. Kindly do something I'm very thank full to you.
By Limcy
3 months agoI had missing order on 05 Feb 2024 .I reported missing complaints . But no action taken .
By Maram
4 months agoMy order says delivered and I didn’t receive anything order number 283121324
By Azzam fudda ahamed
11 months agoHi sir yesterday I pickup order from restaurant then I go costumer house costumer say I want cancel order then I report or waiting 2 hours on costumer house but zahiz company not call me or cut my balance please help me how I refund my money thanks 🙏
By Mohiuddin shorif
1 year agoBefore i work jahez delivery. But once have fine then i pay all money but now i cannot start work. I pay my fine why i cannot start work? Kindly Inform me. Please.....
By Mohammad albaqami
1 year agoJahej company is a fraud company, it takes all the money of the delivered boy, does not even talk to the delivery boy, no salute to the problem comes out, only by working hard, money is made, this is where the company lies, the thief company
By Mohammad albaqami
1 year agoJahej company is a fraud company, it takes all the money of the delivered boy, does not even talk to the delivery boy, no salute to the problem comes out, only by working hard, money is made, this is where the company lies, the thief company
By Shaker ullah
2 years agoThe customer has canceled the order. Why have you deducted money from my account and also imposed a fine of 170 riyals on top? Why, sir, there is nothing wrong with me. You can ask the customer who canceled the order. The customer himself Order canceled by calling me Oder.ID 129856499
By Mohammed ali
2 years agoIt’s my first time in Jeddah , i download your great app , place my first Order here we go it’s missing .. And later it’s shows in the app delivered ..? To who ? No one contacted me ? Why ? It’s mention some will call ? I stay at radisson hotel I clearly Mentioned my room Now where is my money and my food ? Order number : 124090530
By MUZAMMIL AZIZ
2 years agoDear Sir, I complained of a customer who don't have money, this complained before more than 10 minutes but no one answered and didn't fix my issue. Please fix this issue it. Order ID # 104782367
By Muhammad Asad Usman
2 years agoDear Sir, I complained of a customer who don't have money, this complained before more than 20 minutes but no one answered and didn't fix my issue. Please fix this issue it.
By B
2 years agoRestaurants send wrong item and no where to complain
By Shahab khan
2 years agoWhy jaaye is cut my money because customer need free food and call Jayesh company telling go to location deliver not receive the payment because customer tells eyes I know what any idea what problem why cut my I payment 81 real this is not fair not good my Idea number 129558 thank you to fore jahez
By Rana Ali Zahid
2 years agoI work in jahez as a delivery driver... Before 2 hrs i toom delivery from khobar cournish KUDU to Dammam... Customer want cancel it i report the issue also...Total amiunt is 81 Sar... But from jahez office 81 sar They put in my account why ? This is not my fault...i was in customed lacation and stay 30 mint.... Why thy put in my account this amount...
By Ayman ElSaadany
2 years agoI was sitting in Cinnabon Emmar Square Jeddah and by mistake I forgot my earpiece on the counter. After checking with customer service of Cinnabon and recheck the camera, they discover that it was one of your driver who took my earpiece, Hawaii freebuds 4, Jahz number of the driver is 78546187 Kindly contact him and ask him to return my earphones BR
By برنارد بوتا بركات
2 years agoDear Team kindly ORDER NO 74078826 Customer need to canceled order as well after Jazeh office told us delivery order for free after he desiccation money my account 91SAR, for what because McDonald order delay as well im already informed the customer my id no 606569 i m working Mehran Trading. mt cell no 0532654028. thank you
By Mohd Akil khan
2 years agohello sir where i got the id of the ship i went there to calculate the money but he is not there now i am calling on his number but he is not picking up the call what should i do now
By Abutaleb Bappi
2 years agoAssalamo alaikom, I don’t know how to registered in jahez.
By TheMaatouks
Bad Customer Service
I ordered a meal from McDonald’s which had an item missing, I called and complained that I’d either want my money back or they send me the missing item. They gave me my money back with balance. As I ordered and used my balance, my order came and the delivery driver didn’t know what credit balance was and said he wanted cash and told him I don’t have cash. I told him if you can’t take my credit then I can’t pay you and he left. Jahez called me and told me the situation and never mentioned deducting the money from my balance. I closed and went onto the jahez app and found that money was taken off without any order delivered?? I am very upset as there was also no answer when I tried to contact them!!
By habibi0031
Poor customer service
I used this app two days ago to order my food. Since the restaurant I chose was facing connection problems, the product did not arrive. I message them to please refund my payment, i even call their customer support but receive no answer and they’ll just hang up my call. So I used the chatbox support and message them. The next day, I was informed that the payment amount has been returned. When I checked my balance— nothing in there. Now its been two days, no refund, no reply, no anything. You should also prioritize updgrading your customer service. This happened also to me in hungerstation and careem now, they immediately gave a refund and called me. That’s what you call customer care.
By Haifahouthan
I wouldn’t even give it one star.
After the courier called and informed me that he is on the other side of town for no reason whatsoever after I had already waited for an hour and half. Also after I called the customer service department and they apologised for a two hour delay they called the courier and told him to head back to HQ, without even informing me, I would not have known had I not called the courier myself. So after ordering at 10:22 and not receiving anything after two hours they called and cancelled my order. Without even informing me. So worst application worst customer service very unprofessional. Will delete the application and would not recommend it to anyone.
Have a Problem with Jahez? Report Issue
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Why should I report an Issue with Jahez?
- Pulling issues faced by users like you is a good way to draw attention of Jahez to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Jahez customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jahez.
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