FAX from iPhone iPad App Reviews

When I purchased FAXfromiPhoneiPadApp you simply purchased a block of credits in order to send a fax. I only occasionally send faxes so the thought of having to occasionally purchase some credits was acceptable. FAXfromiPhoneiPadApp developers have to be able to make some money from their efforts.

I just tried to send a fax and now you must enroll in a minimum of a one week subscription plan (that automatically renews unless cancelled 24 hours prior to expiration) in order to send a fax. If this new plan had been added as an option I would be ok with that but to now force this new money making scheme onto previous customers is unacceptable. I will find another app where I can pay as I go.

Just want to make sure everyone knows what you are getting yourself into with this new required subscription service.

I have used FAXfromiPhoneiPadApp for a couple years. Every time I attempted to send a fax to someone to a dedicated fax machine, they were unable to receive the fax. I would end up sending a picture to their email. Finally having enough I attempted to cancel my subscription which was a 3 month at a time subscription. Not only did they not cancel the subscription, they started pulling a weekly subscription from my account!!! Believing they were reputable and having been going through numerous medical procedures, I didn’t follow up to ensure it was being cancelled. I checked today as I was reconciling the few months of statements and THEY completely IGNORED my cancellation request and CONTINUED to charge me!!!! On top of all this, there is no customer service number to even call and get things squared away!!!

So I had to send an emergency fax and I, like most people these days do not have a fax machine so I decided to pay the $3.99 for FAXfromiPhoneiPadApp and the $9.99 for the 250 credits. Seemed like a reasonable choice instead of driving to Staples and pay the $7 to use theirs, plus I’d then always have a fax to use in my pocket. Welp, after I paid the $3.99 and the $9.99, the server FAXfromiPhoneiPadApp uses to send fax was down and I didn’t get to send my emergency fax. In the end I had to go to Staples and pay the $7.00. Ended up costing me $21 bucks for a deng fax by the time I was done with everything. >: /

I paid for a year subscription. FAXfromiPhoneiPadApp only has a banner saying it was delivered. I asked the tech support if there was a confirmation page and they told me to call and confirm the fax had been received. It was not hence the request for support. They do not have even the most basic function built in to confirm sending the document. Received faxes in a test environment was about 3 in 10 so I was paying for faxes that never went through and still displayed a delivered banner.

After paying for my subscription FAXfromiPhoneiPadApp keeps saying I don’t have internet and it fails, making it impossible to access any of the content I paid for. On top of that, there is absolutely no customer service support available to help with any issues. I have tried reaching out multiple times through the only channel and have received no response. Save your money and steer clear of FAXfromiPhoneiPadApp. It's not worth the frustration.

I downloaded FAXfromiPhoneiPadApp yesterday to send a Fax. I paid for a subscription, received my Apple receipt. Went to APP to send Fax and found I have 0 credits-those credits are needed to send a Fax. Sent email to FaxCustService, via their link, and received reply w/instructions on how to cancel my subscription. No assistance with my issue whatsoever. I replied to that email asking for assistance regarding my specific request and nothing. Now I’m out the subscription fee and need to start this all over again with a different APP. FAXfromiPhoneiPadApp is NOT recommended!

I paid $10for their scanning app, after the price wasn’t even visible. I thought it was free and then I got a notification I was charged. FAXfromiPhoneiPadApp literally didn’t work and I could export it anywhere. It redirected me to their e fax app where I paid more money, and wouldn’t even let me send the documents out. It tried to get me to buy all these credits and when I clicked okay it literally wouldn’t even let me buy them! I wasted an entire hour manually scanning an entire book for NOTHING! I am so frustrated and very sad that I wasted all that money. Terrible app.

Lets say I have had issues with FAXfromiPhoneiPadApp being down for a week at a time or some other issue that would result in me having to go to local library and spend 3.25 to fax. BP Mobile is not the quickest to get back to you I send them in app support request for credits disappearing and 5 days later no credits or email. If they can get their crap together it would be an amazing app but the business ethics and practices are far to be desired and so far I since I have had FAXfromiPhoneiPadApp I have spent an extra 13$ out of pocket to send a fax elsewhere.

I should be able to type an intro or a note on the main fax page, and not require me to hand write on a sheet, take a picture and add a charge for that page. The fax cover page should have a section for my brief notes.

Also - should include a few free pages to test FAXfromiPhoneiPadApp having just paid $4

The only way to test is spending another $10

Feel dirty
Feels like a scam
Purchased the bundle but the finger print option came up twice - so it double charged. I don't like the tactics, so I will move to something else and ask Apple to credit my account. Stay away -
They need to learn that a good product and good service will sell itself.
I feel scammed -
Changed your ways -
Come clean and be transparent.

Reach out when you do. I'll try your product again.

In addition to paying the $3.99 for FAXfromiPhoneiPadApp , you have to pay a subscription to send faxes. This might be worth it, but the connectivity features with iScanner are not reliable. It took me several tries before iFax would recognize and import a pdf I created with iScanner. These products are sold as a bundle, so I figured they would work together seamlessly, but they do not. I also opted to have FAXfromiPhoneiPadApp send me a confirmation that my fax was sent, but didn’t receive any confirmation. In an incredibly convoluted process, I ended up finding a screen where the document was marked as sent, but no confirmation it was received. I will now have to spend more time following up to make sure my fax was sent. I basically spent an hour and $8 to “maybe” send a fax.

Unless you’re sending faxes regularly then this is a complete ripoff. When you purchase FAXfromiPhoneiPadApp for $3.99, it says nothing about the fact that in order to actually send a fax, the entire point of FAXfromiPhoneiPadApp, you must then additionally purchase a credit package, the cheapest being $9.99! They would much better serve the customer to just charge up front for the what it costs to send a fax OR have an option for the occasional fax client to say, allow the $3.99 to cover up to 5 pages and after that purchase for $.10/ per page for maybe the next 10 - 15 before paying a whopping $9.99 fee on top of the $3.99. An absolute crime I was charged $14 to just fax 2 pages!!!!

FAXfromiPhoneiPadApp itself work for me I was in a situation where I was out of town and needed to send faxes and pretty much made a bad situation better. My problem with them is last year I change my phone from my iPhone 6 to iPhone 7 and lost my credits and had to fight to get them back then last week I change from iPhone 7 to iPhone X and fighting again to get my credit back. They have nothing in place for you to reset your iTunes and get your credits when you switch to your new phone. Getting them via email is a serious joke so the fight goes to iTunes.

Nowhere are you informed before purchasing FAXfromiPhoneiPadApp for $3.99 that you must purchase credits to send with their lowest being $9.99. Each page cost $0.10 (USA-to-USA) which means the $9.99 package (250 credits) will only be 25 pages. It's incredibly cheaper to stop somewhere like FedEx to fax something... FAXfromiPhoneiPadApp is attempting to cover the niche of someone who has to fax something IMMEDIATELY (think airport prices because they know you don't have an option otherwise.)

That being said, FAXfromiPhoneiPadApp worked. Scanned my pages without an issue, created a PDF and sent the fax.

At first FAXfromiPhoneiPadApp was great. You could just buy credits for $10 or so and get a good number of faxes which was perfect because I rarely ever have to fax something. Since then things have changed and the weekly/monthly/annual payment options just are not worth the price for as little as I need to use the fax, especially when a fax machine is available at most of the places I go in my industry. I know things are expensive, but this seems just a little too much unless you’re faxing multiple times a day every day.

Was traveling out of the country, on vacation, and was required to fax a document to a local government office, for verification. Luckily, I had previously taken a pictures of these documents being requested. Downloaded FAXfromiPhoneiPadApp and followed the simple instructions. In no time I'm back to enjoying my vacation. Thank you very much developers, you've saved my behind!

FAXfromiPhoneiPadApp saved the day for me. After spending 40 min and $65 dollars later trying to locate and fax from a physical machine, FAXfromiPhoneiPadApp saved me from having to go back and spend an absurd amount more when additional documents were requested. It was so intuitive to use and cost effective. Complete brilliance and I’m so thankful they can make physical fax machines obsolete!

This is truly indeed one of the "best" purchases I've ever made. In the modern world where technology📡 is taking over FAXfromiPhoneiPadApp is simply perfect!! It's a wonderful ingenious app. Nothing like being able to fax on the go 🏃🏽‍♀️💨 I would recommend FAXfromiPhoneiPadApp to "all movers and shakers" to please download FAXfromiPhoneiPadApp and use it. You'd be surprised how much time ⌚️and money 💰you will save. This is definitely a keeper!! 🤓👍🏽👏🏽🤙🏽

The fax is a great system however when you want to discontinue its is cumbersome and difficult! I have been charged 3.99 for about 6 recurring times and request a refund but thru the fax and iTunes to no avail! Once you are on they hook you forever and give you the run runaround abut your refund!

Disappointed when my previously reliable fax app suddenly let me down due to “server down” error. This is day 4 without it. I’ve had to move on to another fax app - losing my $10+ I had purchased in prepaid faxes. Alas. Hope they get it remedied for other customers.

Well let’s say your app shined when most needed. Sorry I got a free service and didn’t stick around to support your app. The monthly subscription service doesn’t make sense to individual user like me. Anyhow free service and easy to use. I can’t ask for a better outcome. 5 stars well deserved!