Workplace Chat from Meta Reviews

by Many198

I’ve been a big fan of workplace by Facebook for years. My entire team of 60 plus uses it every day. Well, they have just massively RUINED IT! The new update is absolute GARBAGE and it’s almost like they went back in a Time Machine to 12 years ago when apps where barely developing. This is horrible Facebook. We expect way more from you.

They took away voice messages. I can’t send a short 10 second video recorded on my phone. Voice calls dont work well. It doesn’t even ring. Phone calls don’t work. I mean, the list is EXTENSIVE.

Let me count the number of times that I’ve left negative reviews on WorkplaceChatfromMeta Store.... 1,2,3,4,5. ZERO! So you get the idea. I’m furious. It has slowed down my speed of production and communication with my team by easily 80%.

I figured out that if you delete WorkplaceChatfromMeta and re-install you can get the old version back. I did that and I also stopped automatic updates from happening to avoid getting the same trash put back in my phone (It happened twice until I figured out I had to stop automatic updates).

Hopefully Facebook fixes this horrible update soon.

by TarableWithTech

Hello! I am very annoyed with the new update, it was perfect the way it was before, now there are no stickers, can only send one photo at a time, can’t edit the chats. And so many other features that made WorkplaceChatfromMeta functional and nice to use. Now it is a constant battle of finding all the changes and inconveniences. I really hope in the next update they bring back key features that made this better and less “simple” as they state it.

by Blupaws7

I’ve re-enrolled and have yet to have the Workday app install! It tells me my request has been received, that it’s processing. When I go to WorkplaceChatfromMeta Store, NOTHING’S happening! I tap on the install circle and it does ABSOLUTELY NOTHING!! AND I’m even in the store on the network and VPN! WORKDAY and WORK chat Facebook are two of the others having the same issue.

Walmart wants their employees to “Own MyWalmart.” Tools that work would be most helpful AND appreciated!

by Hshhwhhdbwhsbdhjsh

Okay, so the workplace app is great. I kept having a notification that said I have 1 new message. However, it won’t let you see your chat messages without installing another app (this one), which is plain dumb.

I finally decided to download it and it turns out the message was from Workplace saying “Hi _____, welcome to work chat. Reach any worker instantly by sending a message.”

Take this one star, you freaking deserve it.

by TryNotThereIsNoTry

Since update to iOS 15.0.1 in October 2021: Workplace Chat App does not pull messages over from desktop version. Messages are grayed out and/or disappear. Banner alerts show messages but when you click on the banner the message is not in WP Chat. Have uninstalled and reinstalled several times, no change. Big thumbs down here. Facebook is free but my company pays for Workplace?

by Jesvalentine

Every other update I can’t access my chats because it thinks I have no internet. I have cellular internet on, full bars and it won’t connect.
This happens every other update and as one of my only ways to contact my coworkers this means I lose days or weeks worth of information.
If I was allowed personal phone numbers instead of this I’d never use it again.

by BBW449

WorkplaceChatfromMeta constantly kicks me off, which up until recently wasn’t too much of issue other having to log back in. Now , I am locked out everytime I click accept it states something is wrong with my Internet connection. I even tried connecting with my work Internet, my home Internet and my personal data. The only way I can access it now is to login through one login, then work place then click on chat. So having the actual app for work chat is completely useless.

by AugustDitt

No more searching the chat? That’s a deal breaker. Our organization needs to be able to search for previous diecuesions, and now we can’t due to the most recent update.

Beyond that, the interface has gotten more clunky. Replying to a specific message requires us to swipe up from the bottom instead of just tapping the message and having the interface pop up right there.

This is now barely functional for our organization. Please roll back these downgrades.

by AimeliseFL

For iphone users for sure. The sound notifications don’t stay on, the “schedule” doesn’t stay enabled when you go through it, and notifications in general are spotty and not reliable. With eXp Realty, this is critical for our referrals. Our tech support won’t help and Facebook says to contact our tech. It’s very frustrating because our company uses this for main communication and lead sharing. Not sure what happened after the last update but it’s a mess.

by JosKCLPC

Please stop making it impossible to use the chat function without downloading a new app. It absolutely kills the functionality for business purposes. Maybe you can justify the messenger app for the market of people who are using WorkplaceChatfromMeta to keep up with their friends and are using it constantly (still unlikely), but for the professionals using your app we want simplicity and ease that doesn’t waste our time. A new app, with constant pointless notifications, wastes time, space and is not necessary as it worked just fine to chat using the mobile web browser. Please undo this change.

by AtHomewithChuck

WorkplaceChatfromMeta was one of my favorites for our office communication. It was already simple enough but removing key features like audio messages in the name of simplicity makes this chat less & less useful. Notifications don’t work right anymore either. I feel this was a step backwards in the design and user interface. I NEVER had issues with crashing or WorkplaceChatfromMeta just spinning upon opening until the newest update was released. I wish I could go back to the older version because I really enjoyed it.

by Laurenfranceshair

I WAS LOVING WorkplaceChatfromMeta...! I enjoy using workplace and workplace chat. But I am so disappointed that after the update I can no longer send audio messages. I use these a lot to clarify things with my employee. They load much quicker than video and they are a quick way to communicate effectively. I use this to keep business and personal communications separate and now I have to resort to using regular fb chat to be able to send audio messages. I am so frustrated. PLEASE BRING BACK AUDIO MESSAGE.

by Woruckw

When someone calls me within workplace chat, the notication and call screen will get stuck even if I answer it on another device and drain my battery on my ipad causing it to get really hot. For instance, I answer the call on my computer workplace chat app, but I come to my ipad HOURS later and that call will appear as it is still ringing, my ipad will be really hot and sometimes in my backpack, battery drained down from 100% to 1-10% remaining. For now I have shut off notifications on my ipad for WorkplaceChatfromMeta, hoping it will be updated.

by @JANOSBELIEB

I have been using WorkplaceChatfromMeta the last 3 years and every feature like searching in chats for messages i might have missed. Setting the do not disturb ON or Off and many more have been removed. This is very disappointing and making me think of switching to a Alternative.

by Devijags

I loved using this until I got my iPhone 11. All of the sudden I didn’t have the option to record & send voice messages or send pictures easily. There’s no information on how to fix and now it’s been taking more time to get my work done which is the reverse effect of WorkplaceChatfromMeta ...

by NovaPAiNE

- audio quality is somewhat poor when compared to other business messengers
- more collaboration tools would be handy for screen sharing, a pointer, pencil to circle objects etc.
- adding an attachment to chats natively in WorkplaceChatfromMeta , use the iOS Share feature is a good option.
- dark mode for WorkplaceChatfromMeta
- color themes

by Jake Kizer

Love WorkplaceChatfromMeta. As long as updates are continually pushed I will continue to support. I haven't found any validity to the reviews that hate on WorkplaceChatfromMeta. It's pretty fantastic.

by GuidoBellus

Incredible way to keep the association in communication and have a tight knit circle with everybody on the same page!

by Matthew Paez

I like that it’s separate from the regular Workplace app because it allows me to prioritize my messages over other notifications. It’s easy to use and access to my messages is quick and easy.

by PDA0516

Unable to view chats on phone app, only able to access on laptop. No support, no self help available. Bugs need fixing.

by Steve9570

So I downloaded workplace, and it had this notification that wouldn’t clear, saying I had received a message, I must download workplace chat to view it.

I downloaded WorkplaceChatfromMeta , and it was just a notification from workplace saying “Hi”. That’s a pretty sucky tactic. Take your 1 star!!!

by POLARISpro489

It’s very annoying to see “we update WorkplaceChatfromMeta regularly” and there is never any useful information in there to explain what’s new or what was fixed

by ERoug

It is absolutely ridiculous that you have to download two apps for this to be truly useful. This causes us to have to take up more space on our already limited storage.

by Deedsly

Facebook privacy issues abound. Work is forcing this horrendous product on me. Just another excuse for Facebook to make a profile on you. Once they stop selling user information it might be a 2 star product.

by MTB#007

With the update the option to not receive any notification when you are not working has disappeared. That needs to be brought back so WorkplaceChatfromMeta doesn’t blow up phone with banners and notifications when you are trying to enjoy a day off

by Banley34

Something isn’t working. It’s not loading my newsfeed fully. It stops after about 6 stories and ends.

by Alaazyn

why not fixing this main feature inspite of frequent update

by Don Pepot

I am using iOS 11.1 beta 1 - the group chat creation is not working properly. Please fix

by Kada Willy

I understand trying to keep things secure. I have to log back in to WorkplaceChatfromMeta allllll the time. Add Touch ID if you need the log in so often please.

by Vishnug533

App is great, but need updates.

WorkplaceChatfromMeta needs an update asap to make it easy to reply for particular messages (similar to what whatsapp has). It is very difficult to respond to specific messages in group conversations and leads chaos.

by Balocha

I use WorkplaceChatfromMeta pretty heavily for work, basically it’s the key tool to communicate with my peers. I find the fact that it’s similar to messenger super helpful because it makes the experience very intuitive. WorkplaceChatfromMeta doesn’t feel too business-y, but it does provide everything you need (group chats, video calling, document sharing, etc).