Santé WTW app not working? crashes or has problems?

Santé WTW Status

Last Updated on 2024-10-02 by Gras Savoye WTW

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91 User reports:
App has problems

User reports 91

⚠️ Most reported problems ⚠️

Not working

54.9%

39.6%

Account

3.3%

Crashes

1.1%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Santé WTW Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Santé WTW app on iOS and Android devices. Solve all Santé WTW app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Santé WTW iPhone Issues and Solutions

Santé WTW iOS app crashes, not working, errors
Santé WTW iOS app network issues
Santé WTW on iOS has black/white screen

Santé WTW Android App Issues and Solutions

Santé WTW has errors/crashing/not working
Santé WTW server network connectivity issues
Santé WTW has black screen

Santé WTW iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Santé WTW app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Santé WTW app crashes or not working on Iphone (iOS):

Close and restart the Santé WTW app on iPhone
Update Santé WTW app to the Latest Version for iOS
Uninstall and reinstall Santé WTW iPhone app
Update your iPhone to the latest iOS version

Fix Santé WTW on iPhone unable to connect to server/internet connection issues::

To resolve Santé WTW network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Santé WTW black/white screen (blank screen) on iPhone:

Follow the Santé WTW iOS app troubleshooting guide Here →

Santé WTW Android App Issues and Solutions

Fix Santé WTW not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Santé WTW app issues:

Force Stop the Santé WTW App
1. On android, goto "Settings" » click Santé WTW app. » click "Force Stop".

Update Santé WTW to the latest version on PlayStore

Clear Santé WTW App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Santé WTW app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Santé WTW.

Fix Santé WTW unable to contact server/ Santé WTW internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Santé WTW » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Santé WTW » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Santé WTW on android.

Solve Santé WTW black/white screens issue on Android:

Follow the Santé WTW android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gras Savoye WTW, developers of Santé WTW.

About this app

L'application SANTE GRAS SAVOYE est mise à disposition des assurés dont la complémentaire santé est gérée par GRAS SAVOYE. - Consultez les courriers reçus (relevés, devis, …. - Consultez des infos pratiques : numéros et gestes utiles, FAQ.