MobiSDEC app not working? crashes or has problems?

MobiSDEC Status

Published by SDEC Energie on 2024-01-24

MobiSDEC pour vous déplacer en véhicules électriques ou hybrides sur
l’ensemble du Calvados en toute sérénité Avec cette application mobile,
vous pouvez visualiser l’ensemble des bornes de recharge qui constitue le
réseau MobiSDEC : plus de 230 bornes distantes de moins de 20 km entre elles.
Pour les usagers identifiés possédant un compte MobiSDEC, vous accédez à
tout moment à l’ensemble des éléments néce.

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Common MobiSDEC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MobiSDEC app on iOS and Android devices. Solve all MobiSDEC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MobiSDEC iPhone Issues and Solutions

MobiSDEC iOS app crashes, not working, errors
MobiSDEC iOS app network issues
MobiSDEC on iOS has black/white screen

MobiSDEC Android App Issues and Solutions

MobiSDEC has errors/crashing/not working
MobiSDEC server network connectivity issues
MobiSDEC has black screen

MobiSDEC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MobiSDEC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MobiSDEC app crashes or not working on Iphone (iOS):

Close and restart the MobiSDEC app on iPhone
Update MobiSDEC app to the Latest Version for iOS
Uninstall and reinstall MobiSDEC iPhone app
Update your iPhone to the latest iOS version

Fix MobiSDEC on iPhone unable to connect to server/internet connection issues::

To resolve MobiSDEC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MobiSDEC black/white screen (blank screen) on iPhone:

Follow the MobiSDEC iOS app troubleshooting guide Here →

MobiSDEC Android App Issues and Solutions

Fix MobiSDEC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MobiSDEC app issues:

Force Stop the MobiSDEC App
1. On android, goto "Settings" » click MobiSDEC app. » click "Force Stop".

Update MobiSDEC to the latest version on PlayStore

Clear MobiSDEC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MobiSDEC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MobiSDEC.

Fix MobiSDEC unable to contact server/ MobiSDEC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MobiSDEC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MobiSDEC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MobiSDEC on android.

Solve MobiSDEC black/white screens issue on Android:

Follow the MobiSDEC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SDEC Energie, developers of MobiSDEC.

100% Contact Match

Developer: SDEC ENERGIE

E-Mail: [email protected]

Website: Visit MobiSDEC Website

About this app

Pour les usagers identifiés possédant un compte this app, vous accédez à tout moment à l’ensemble des éléments nécessaires à la gestion de votre compte : factures, historique de recharge et moyens de paiement. Avec cette application mobile, vous pouvez visualiser l’ensemble des bornes de recharge qui constitue le réseau this app : plus de 230 bornes distantes de moins de 20 km entre elles. Bonne route avec this app !