swaxi app not working? crashes or has problems?

swaxi Status

Published by Stadtwerke Augsburg Holding GmbH

swaxi ist der neue, flexible Ridesharing-Dienst der Stadtwerke Augsburg (swa).
Individuelle Mobilität, ganz nach deinen Bedürfnissen.

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Common swaxi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot swaxi app on iOS and Android devices. Solve all swaxi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

swaxi iPhone Issues and Solutions

swaxi iOS app crashes, not working, errors
swaxi iOS app network issues
swaxi on iOS has black/white screen

swaxi Android App Issues and Solutions

swaxi has errors/crashing/not working
swaxi server network connectivity issues
swaxi has black screen

swaxi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever swaxi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix swaxi app crashes or not working on Iphone (iOS):

Close and restart the swaxi app on iPhone
Update swaxi app to the Latest Version for iOS
Uninstall and reinstall swaxi iPhone app
Update your iPhone to the latest iOS version

Fix swaxi on iPhone unable to connect to server/internet connection issues::

To resolve swaxi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix swaxi black/white screen (blank screen) on iPhone:

Follow the swaxi iOS app troubleshooting guide Here →

swaxi Android App Issues and Solutions

Fix swaxi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent swaxi app issues:

Force Stop the swaxi App
1. On android, goto "Settings" » click swaxi app. » click "Force Stop".

Update swaxi to the latest version on PlayStore

Clear swaxi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "swaxi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch swaxi.

Fix swaxi unable to contact server/ swaxi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click swaxi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got swaxi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch swaxi on android.

Solve swaxi black/white screens issue on Android:

Follow the swaxi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stadtwerke Augsburg Holding GmbH, developers of swaxi.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Stadtwerke Augsburg

E-Mail: [email protected]

Website: Visit swaxi Website

57.14% Contact Match

Developer: Stadtwerke Augsburg

E-Mail: [email protected]

Website: Visit Stadtwerke Augsburg Website

About this app

Die this app Fahrroute folgt dabei keinem festen Fahrplan, sondern ergibt sich aus Deinen und den Fahrtwünschen anderer Fahrgäste. Wenn Du Fragen, Probleme oder Anregungen haben solltest, sende uns einfach eine E-Mail an kundencenter@sw-augsburg. de. Einfach per App bestellen und flexibel ohne festen Fahrplan direkt ans Ziel kommen. Die App zeigt Dir, wann dich das this app abholt und wann Du voraussichtlich am gewünschten Ziel bist. Das Besondere: Im this app fährst Du zusammen mit anderen Fahrgästen, sollten diese in die gleiche Richtung müssen. Individuelle Mobilität, ganz nach deinen Bedürfnissen. Bus und Bahn durch virtuelle Haltestellen ganz in deiner Nähe. Du gibst deinen Abholort und deine Zieladresse ein. Hinweis: Um das this app zu rufen, wird eine Internetverbindung benötigt. this app ist der neue, flexible Ridesharing-Dienst der Stadtwerke Augsburg (swa). So hilfst Du Ressourcen zu schonen und das Verkehrsangebot langfristig mit zu gestalten. Noch mehr Haltestellen ggü. Wir freuen uns von Dir zu hören.