Contact WeWash Support
Company Name: WeWash GmbH
About: WeWash has started a revolution in communal laundry washing! Unnecessary trips
to the laundry room; collection of coins and washing tokens; and uncertainty
about when exactly your laundry is done are things of the past. Thanks to WeWash
doing your laundry is so much easier:
• Reserve washing machines and dryers
for free.
WeWash Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WeWash GmbH
Verified email
Contact e-Mail: support@we-wash.com
Verified email ✔✔
E-Mail: info@we-wash.com
Website: 🌍 Visit WeWash Website
Privacy Policy: https://we-wash.com/de/datenschutz/
Developer: WeWash GmbH
3 Most reported problems 😔💔
If you must
by Bills7
Let’s see It should use Apple pay, why do I have to give my CC details to get another company! Didn’t charge my CC properly, have to get hotel to start machine for me 1 washer not working, it tries to book me on it 1 dryer is not even there, it tries to book me on it. I don’t have any choice to book which washer or dryer I can use So, just about everything that can go wrong did!!! Good luck if you have to use this app. Good idea but very poor execution, clearly not ready to be used
I saw no ability to use Apple Pay, and it seems the way the app was presented to me that I HAD to register a CC. Also, my complaint is not about wanting to pick a machine, but not being assigned a machine that is Out Of Order!
Oh, and please this is not a lifestyle!!, I’m just trying to wash my clothes! Thankfully the hotel was able to override this apps inconsistencies.
Dear God
by Mrs.Treehugger
Took my Seven euros, (!!!!) didn’t fully wash my clothes, and released the drier 10 minutes into my load of jeans. The only way to restart it was to pay to restart the entire load of laundry, AKA, pay another mf 3 EUROS. They billed me for a reservation I didn’t make and won’t refund me my money, only credit.
I’m using this system while traveling and will (hopefully) NEVER use again, making any credit properly useless. It won’t accept my MasterCard as payment and now I have no idea how to pay the bill for a service that I wouldn’t recommend to my least favorite people.
If I run into the creator of this god awful system, just know, it’s on sight
It charged me 5 euros but I never used it
by StarTrekTraveler
This is a stupid idea. The app doesn’t allow you to reserve a machine for a specific time. After I tried to reserve a machine, it showed immediately that my clothes were washing. I was still in my hotel room. We went to the laundry room and sure enough someone’s clothes was in the washer. I was charged for a wash I never got to do because there is no way for the washer to know who you are - so anyone can load their clothes in and run it. Whoever designed this app needs to test using it to understand how stupid it is. A coin operated washer system would have made more sense!
Have a Problem with WeWash? Report Issue
Why should I report an Issue with WeWash?
- Pulling issues faced by users like you is a good way to draw attention of WeWash to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WeWash customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeWash.
