My Silae app not working? crashes or has problems?

My Silae Status

Last Updated on 2024-06-11 by Silae

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26 User reports:
App has problems

User reports 26

⚠️ Most reported problems ⚠️

38.5%

Not working

34.6%

Account

23.1%

Crashes

3.8%

problems reported in the last 24 hours

24 hour clock ⏰

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Common My Silae Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Silae app on iOS and Android devices. Solve all My Silae app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Silae iPhone Issues and Solutions

My Silae iOS app crashes, not working, errors
My Silae iOS app network issues
My Silae on iOS has black/white screen

My Silae Android App Issues and Solutions

My Silae has errors/crashing/not working
My Silae server network connectivity issues
My Silae has black screen

My Silae iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Silae app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Silae app crashes or not working on Iphone (iOS):

Close and restart the My Silae app on iPhone
Update My Silae app to the Latest Version for iOS
Uninstall and reinstall My Silae iPhone app
Update your iPhone to the latest iOS version

Fix My Silae on iPhone unable to connect to server/internet connection issues::

To resolve My Silae network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Silae black/white screen (blank screen) on iPhone:

Follow the My Silae iOS app troubleshooting guide Here →

My Silae Android App Issues and Solutions

Fix My Silae not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Silae app issues:

Force Stop the My Silae App
1. On android, goto "Settings" » click My Silae app. » click "Force Stop".

Update My Silae to the latest version on PlayStore

Clear My Silae App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Silae app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Silae.

Fix My Silae unable to contact server/ My Silae internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Silae » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Silae » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Silae on android.

Solve My Silae black/white screens issue on Android:

Follow the My Silae android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Silae, developers of My Silae.

About this app

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