PREVIEW: Planner for Instagram Reviews

by TroyTaylor046

PREVIEW would be great if it worked, but it doesn’t. I got PREVIEW for only one profile, that I post on moderately it worked for a little while, until it started not working on any content at all. I immediately tried to get in contact with every customer support option they had, email being the only one that responded after I waited a while. When they finally did respond they gave some solutions, so I tried them and not a single one worked. I told them this and they gave me some more solutions, which you guessed it didn’t work either. At this point days have past because each back and forth email takes them days to respond to. We have continued this for weeks now, I sent them screen recordings and everything I could to help them best assist me, yet they have just sent me the same solutions that didn’t work in the first place. I have sent them my phone number in the hope someone would at least give me a call to figure this out and I’ve had no response. So when PREVIEW inevitably stops working for you and you need help don’t expect fast service, service that works, or even a refund. Not only am I and will you lose the money spent on PREVIEW, but more importantly you’ll lose the opportunity cost you could’ve made if you’d been posting content.

Best of luck,
Troy

by Shannondale17

I was extremely excited to purchase PREVIEW after reading so many rave reviews. I purchased the premium version so I could get all of the features. The most important for me was the ability to apply this to 3 different instagram accounts I have for business and personal. Unfortunately, I could get that to work and after a google search, found many buyers were having the same issue.

After several attempts at contacting the this app app help department, I was eventually informed that I would need to buy yet ANOTHER premium account to use it for another instagram account. And yes... that would mean I would need to buy 3 this app accounts since I have 3 instagram accounts.

I’ve asked twice for a refund ... no response. I will now have to go through a long drawn out credit card dispute. So hours and hours worth of time and frustration for a super expensive ($120!) app that doesn’t work.

by Not Very Jolley Marcie

I’m shocked at how clunky the interface is. It took 3 hours for me and this app tech support to connect to 1 IG account. And, tech support isn’t the one that figured it out. . . . The tools that are heavily promoted are not what they should be. The filters: equivalent filters are available and there many free apps that are much better. The hashtags: you’d be better off monitoring other Instagram accounts to see what tags they use or utilize free websites. The photo feeds and the Insta story idea features are pathetic. The “Learn to Use this app” link in PREVIEW is one page of super basic instructions. It is constantly asking me to upgrade to premium when I’ve already prepaid for a year of premium. I have 6 IG & FB accounts; it’s supposed to connect to multiple accounts, but it’ll only let me connect to 1 IG account. It’s supposed to have guidance on how to grow your Instagram accounts, but it’s basically one relatively short article. The only thing that is decent about PREVIEW is the planning calendar, although, it’s so clunky that it takes me too much time to use it. Instead, I manually post. I’d recommend a different planner/calendar app. Especially because the annual price is $150!

by TheVeryBestOfIt

I have several Instagram accounts for various businesses, so with that in mind, I decided to purchase Premium in hopes that I could manage all of them more easily. I was hoping set aside a day or two from my week to focus on social media, and still have posts upload regularly. I started with a free account, so when purchased Premium, I expected my account to upgrade immediately to have premium features (unlimited accounts and posts). When I clicked on the “+” button to add another account, I kept getting asked to upgrade to pro or premium. I tried logging out and back in. I’ve tried resetting my phone. I’ve tried clicking the upgrade button in hopes for PREVIEW to upgrade, but it wanted me to pay again. I already had the payment confirmation of $140 and refuse to pay again for something I already paid for. I’ve emailed customer support, DM’d them, and commented on their Instagram posts, and still don’t have a response or solution. I was genuinely so excited to use PREVIEW, but now it justs sits in my folder of business apps without any purpose. If anyone has had a similar experience or knows a solution to this problem, please let me know :/ I’d still love to use PREVIEW if it’s possible

by Jkfdtggjffzvhk

Terrible. It took me probably an hour to set up an account which included having to change my Instagram password several times and finally deciding to just make some type of gallery account that had connection no to Instagram at all. Later I finally was able to log in with Instagram but when I did, I couldn’t figure out how to edit any of my feed so I clicked the “how to use this app”button in the settings. After a lot of scrolling and reading I found a picture of what your this app screen should look like. Since it was in the photo editing section, there was an arrow pointing to a circular editing button on a bar at the bottom of the screen. So I went back to my account and saw that the bar was completely missing from my screen. I left and came back to PREVIEW several times to see if the bar would show up but there was still nothing there. I clicked on every button in PREVIEW to see if it would lead to some sort of solution but there was still nothing to be found. Finally I sent them and email explaining my predicament and asking for help and I have never heard back. 🤦‍♀️

by Sumdancer

This is only a brief summary of the epic train wreck of an experience I had with PREVIEW and the developers. I’m sure most content creators know there’s so many third party apps that claim to fill in the intentional shortcomings of Instagram. Apps like these are part of the money engine. They are always subscription based at around 15 dollars a month. Which is a LOT when you add it up. Simply put I’ve exchanged at least 20 emails with the developers because every time I scheduled an Instagram video I would get a “could not post” error message with no real details as to why. The developers, Andrew in particular would defer my questions back to me, and made it perfectly clear over the course of a few months he had no intention in figuring out why none of my videos would post “no other users are having this issue”. These developers are absolute snake oil salesmen, they put out fast food style apps and will not take responsibility for when things go wrong. Please don’t support them.

by R_mutt1917

I signed up for the pro plan but it didn't work for my needs. The hashtag generator is completely workthless for someone in the arts, one of the main reason for trying the pro plan. I finished out the year subscription but they auto renewed my account. I immediatly canceled the account 1 day after the auto renew and sent an email requesting an immediate cancelation and refund. Absolutly no response after multiple emails over the last 2 months. I am now disputing this charge through my credit card complany. I wish I looked closer at the other reviews. Many people complain about the lack of customer service and no response for technical support or refunds when their product isn't working. The preivew team just takes your money. They do continue to try and upsell you to get more money out of you. Nnot a respectable complany! The this app Team operates much like the reputation of used car sales people.

by Habs & Bobe

Loved PREVIEW until a week ago!! I’ve been using PREVIEW with my two Instagram business accounts for months now… Purchased a plan that allowed me to use multiple Instagram accounts with one this app app login. PREVIEW crashed last week, logged me out and when I logged back in ALL of my saved/preplanned feeds were gone… and it’s telling me I have no subscription. The developers keep blaming it on Instagram but it is definitely not Instagram‘s fault. Figured maybe my subscription expired (even though it says I will receive a notice at the time of auto renewal ) so I purchased the premium plan again- $150 yearly -only to realize that it does not allow me to use two accounts anymore, only multiple users…(which makes zero sense! Who allows multiple users to plan an Instagram feed!?) I can’t even add a second account to the this app app without purchasing ANOTHER pro or premium plan. Super frustrated and disappointed in the feedback from the developers. I feel scammed. How did I just pay $150 for LESS than what I’ve been using for months now?? Something glitched and I wish they’d set it straight. I’ll be canceling my subscription and the charge on my credit card if it isn’t fixed within the week.

by WriterLiz92

I’ve been using this app for over a year and have been loving it. It makes planning everything so much easier. However, it appears that somewhere along the line I was automatically signed out of my IG account in the this app app and didn’t realize it. I left it alone for a bit, until I noticed suggested hashtags weren’t popping up like they used to when I attempted to add them to a caption. That being a useful tool, I decided to re-login with my IG info. Which apparently wiped out all but two of my hashtag groups I had curated over the past year and a half. I had maybe a dozen groups, each with at least 30 hashtags. Every single one of those is gone now, except for two of them, which I can only guess were made while I was still logged in. Before this, I would’ve easily rated 5 stars. But this is devastating to lose all of those hashtags (I have the basic/free account with no backup option).

by Rruca1

Honestly I really appreciate majority of PREVIEW, enough so that I subscribed to the pro version - the ability to reorder posts, maintaining hashtag groups, and the built-in photo editor are all awesome features. HOWEVER - one major flaw that I’ve been waiting months to be resolved that has still yet to be addressed, is the option to select multiple posts already uploaded in this app, and change them to a stacked collection vs. a singular post. Currently, the only way to change this is to make a new post as a collection - which truly, isn’t convenient at all, as there’s posts I lined up months ago that I’d rather stack with recent pictures, and would have to search through my photo albums to come across the originals again.... fix this, and you’ve got a 5 Star rating.

by Spiceattack

I am trying to get on social media to help me singing career. I’ve never been a big social media person so I never posted consistently. I got PREVIEW hoping I could plan my feed all at once (at least a month at a time) and not have to worry about posting. The planning part of PREVIEW works fine for you feed, when I tried to schedule a post… that didn’t work. I had to end up posting it myself (don’t it 3 times). I just got the pro and I only used it for like 2 weeks. The scheduled photos don’t work nor does the scheduled stories (I didn’t try the reels or IGTV). Waste of money. I would just use the free app to plan you feed, make the post on insta and save it to you drafts until it’s time to post it. Also it doesn’t let you tag ppl or your location :/

by Shasta Bell

I am a huge fan of PREVIEW. I use it for my wedding calligraphy business and I receive a lot of images from editorials and product shoots. It’s so great to pre-organize it all in this app before posting to Instagram. The new features have made it much easier to move photos around, too! However, there is one issue that has caused me to seriously consider abandoning it all - IT TAKES SO long to scroll through all my images to get to the bottom. I’m probably an outlier when it comes to how many images I have to sort through to decide which ones to use - but I would be incredibly grateful if there was a simple “skip to the bottom” function. It’s driving me relatively nuts and I would love to not have to find another option FOR ORMaybe I am crazy and this function exists already? If so, someone clue me in (face palm).

by Sandybeaches18

It’s relatively easy to upload pictures on PREVIEW that you want to put on your feed. There seems to be no limit to how many you can “this app”. My suggestions for improvement would be upon the editing part. I wish you could select multiple images to simply put your favorite filter on all at once. I wish there was an under button when you edit things such as blemished or drawings on a certain photo.
Lastly, I really wish you could hide this app images (pics not yet posted to IG) to this app your profile without having to actually delete them on the chance that you decide that you liked it after all and then you have to edit it all over again, can be really tedious. I also wish I could just buy certain filters and not all of them. Otherwise, I’d give PREVIEW a full 5 stars!

by Peeperpops

I love PREVIEW & what it’s capable of & have been using the heck out of it for the past couple weeks since I found it. The problem now is that there’s seems to be a bug of sorts that causes PREVIEW to freeze. When importing a new photo to drop into my grid, it seems that unless I scrolled very slowly and place it into a square (& then pick it up and place it again a few rows later, over and over again) it will disappear AND the screen locks so I can’t even recover the image unless I close PREVIEW and reopen it. It’s taken me 5 tries now to get an image from the top left spot where it first gets dropped in down to where I need it about 10 rows down. This isn’t efficient and unfortunately that means I won’t be able to rely on this to work.

by Sarathegur

Hey this app! I cannot begin to tell you how much I use your app for personal use and for even for business and stuff. I absolutely love your app and how easy it is to use and even your daily tips and stuff are so helpful. Everything about PREVIEW is great, but I just have a few things.
1. I REALLY wish you can put multiple photos in one post when you’re trying to plan your feed. UNUM (another feed planning app) can do this and for me, even though I love your app a lot better, that feature is a huge game changer for me.

2. Also, PLEASE add more hashtag categories!! It would be so much easier to find tags if you added a few more categories. (Especially, non-profit organization tags, faith-based blogger tags, and influencers tags)

3. And last thing😅 I really wish that when your trying to keep your account free, you can AT LEAST have two accounts. I hate that you can only have one or you have to pay. I think feed planning should be accessible to everyone and the premium plan is way to expensive when all you’re trying to do is plan a feed.

Anyways, you so much for reading this!! I’m sure you get a lot of messages of people reviewing your app and I’m such a huge supporter of it I just would really love to see some things added/changed. Thank you again!

by EMPOWERED_GAMER

I was looking for an app that is free and lets me organize/plan my feed and PREVIEW works great for that. While the free version of PREVIEW is definitely limited in its ability to do automatic posts, find hashtags, etc the organization of your feed without posting is easy to use and very helpful. Additionally, when you post photos from PREVIEW directly to Instagram it saves them to your camera roll. This is helpful because it means I can deleate the photos off my phone after uploading them to PREVIEW and save storage space on my phone. Overall, it’s a great app and if you really want more out of then just pay the monthly fee to unlock the rest.

by Widhfbr

I’ve tried several other planners and came back to this app. I use both the mobile and desktop versions and they both work seamlessly. I love that I can DM them if I have a question or problem and they respond almost right away. Also reeeally appreciate their insta tips on their account :). They’re up to date with all of the Instagram updates and features. Oh, and the photo editor inside PREVIEW is SO. GOOD. I’m not a photographer by any means but I do take 95% of my own product photos and the this app editor is my favorite. No need to edit on another app before uploading to this app.

by Cantare Means To Sing

this app kind of does it all and for one account, the fee features are incredible. High quality is excellent. Captions keep their spaces when you paste into Instagram (omg). You can plan stories, lay out your feed for WEEKS, and do reels and IGTV. Totally recommend this be your only planning app for a beautiful IG grid.

I’ve downloaded many “free” Instagram planner apps and they limit you on how many switches you can make, how many images you can plan, you have to edit in a separate app...

this app took all of those limitations and threw them out the window. I’m so happy with it, I’m going to get the paid version so I can plan my second Instagram profile. My content creation days have gotten so much easier and enjoyable.

by Farmhousecrates

PREVIEW is fabulous! Allows me to this app my feed, schedule with reminders, and has simply beautiful editing tools which totally eliminate the need for a separate photo app editor of any kind. Just amazingly well thought out app! Game changer for me as a business on Instagram, and I have not even had a chance yet to really look over the analytic parts which I am certain are just as good. Only wish I had found it sooner. Definitely considering the pro version, although the free version is fabulous. So far only thing purchased is one filter package. Thumbs up to creators of PREVIEW; they thought of everything!! Just do yourself a favor and get this one without any reservations!

by Jepelia

I'm happy I found PREVIEW when I did! PREVIEW does exactly what I had hoped it would do. It's extremely useful for planning my instagram profile. PREVIEW is capable of showing me what my profile feed looks like currently, as well as what it will look like "if" and "when" I should decide to post a future post. I love the feature of being able to move around my "planned posts" to see how my profile feed will look ahead of time. As an artist PREVIEW has been my number one tool for keeping my profile aesthetic cohesive. One thing that I think is underappreciated is there aren't any annoying ads in PREVIEW that pop up when I'm using it! I recommend PREVIEW to fellow artists and friends all the time now.

by SkimTheRail

I downloaded your app and once it was loaded onto my phone, tried to create an account but the fonts are so large that the only thing that is barely showing is the LOGIN button. I wish there was a place to add a photo so you can see what’s going on. Since I can’t create an account I’m not able to use PREVIEW . Not sure why the initial fonts are so HUGE. Can someone please provide guidance. I read a lot of good things about your app, but if I can’t try it out if I can’t create an account. When I click on Free, the this app terms with the terms and condition show upstate bottom of page. Half the sentence is cut off but I can read, “I have read” and there is a box to check. I am unable to scroll down any further, because the fonts in the upper half is huge. 😆. There is a login button when I click it it takes me to Instagram to sign in but I try to sign in and it says that I need an account...

by Keemi31

I upgraded to the paid version of PREVIEW months ago and never fully used it until now. The whole reason for my getting PREVIEW was to this app and schedule post. Ok the this app part works but when I schedule the posts they don’t post on their own. What’s the point of scheduling it if I literally have to go in and post the entire thing myself. The picture, the caption and the hashtags? I got this so I could focus on other things in my business and I definitely don’t feel like I’m getting what I paid for. Definitely not worth $15 a month just to look at the pictures in a certain set up. Definitely downgrading or deleting PREVIEW! I can set an alarm on my phone myself to tell me when to post, this is crazy! If anyone knows of something better please fill me in. Thanks

by Mumof2gals

I started using this app when it was just a new app. I loved it because of the hashtag feature. I can type in #hashtag and it’ll pop up the amount of photos in that hashtag. This feature has helped me with spelling errors also.

The feature hasn’t been available for six months or more and this app said on a different review that it’s due to an API change. Which is fine. But, I am now testing out Plann and while it’s not a favourite, it has the hashtag function that this app used to have. So, it can’t really be an API issue now since Plann has it and this app doesn’t.

Also, I selected this app to save to my iCloud. I switched phones in Feb and lost all my hashtags and photos that were uploaded for posting. So not really sure what saved when I select it to save to iCloud.

by GordonBatcher

PREVIEW does everything, except for IGTV page posts (for videos longer than a minute). When posting to IGTV, many users have a this app posted to their main page which affects their layout and overall aesthetic. IGTV content simply doesn’t show up on this app, which is annoying if your Instagram layout is specific (using checkers or diagonals). There isn't a placeholder function either. The people using in PREVIEW are likely to care about accurately planning their pages, so this is a pretty big issue - but it’s the only one. I have a free account, and will upgrade to paid if they fix this issue. Otherwise, it isn’t quite worth it - but it depends on your content. If you never post anything longer than a minute, the IGTV issue doesn’t matter at all.

by Hanaustin

I really love PREVIEW because it’s easy to rearrange my posts to see how it’ll look and the filters are better than I’ve found on other apps, included VSCO X. However, there are feature of VSCO that I miss. So here are the things I would add to PREVIEW if I could:

- ability to copy edits and paste onto other pictures, I often edit a whole set of pics before deciding which will look best on my feed

- a page for editing pics and a page for your Instagram this app. Having these be separate pages would be soooooo helpful. I hate adding a bunch of pics to edit and then having to delete them to see how my Instagram will look.

- when editing, instead of it applying the edits you’ve made and then whatever you do next being added on top of it, it would be nice if you could just adjust the sliders from where they were.

I hope that helps and maybe these changes could be made!! I thought about switching back to VSCO just because these features make editing kind of a hassle. The graphic designer in me just wants to make it the perfect app and user experience!!

by Lybsjicf

PREVIEW is really wonderful! I use it to plan my business feed (@NooarNYC) and it's super user friendly. In addition to some other functions that other apps also have, their hashtag planner is awesome - saves tons of exhausting time retyping tags that you use frequently. In addition, their team is very responsive and helpful, and not just for app-related issues. I highly recommend following them on Instagram and subscribing to their newsletter because their tips are very helpful (I downloaded their Instagram guide and give it to interns or new people that I work with).