GalaxieRadio app not working? crashes or has problems?

GalaxieRadio Status

Last Updated on 2017-01-24 by ICREO

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Common GalaxieRadio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GalaxieRadio app on iOS and Android devices. Solve all GalaxieRadio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GalaxieRadio iPhone Issues and Solutions

GalaxieRadio iOS app crashes, not working, errors
GalaxieRadio iOS app network issues
GalaxieRadio on iOS has black/white screen

GalaxieRadio Android App Issues and Solutions

GalaxieRadio has errors/crashing/not working
GalaxieRadio server network connectivity issues
GalaxieRadio has black screen

GalaxieRadio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GalaxieRadio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GalaxieRadio app crashes or not working on Iphone (iOS):

Close and restart the GalaxieRadio app on iPhone
Update GalaxieRadio app to the Latest Version for iOS
Uninstall and reinstall GalaxieRadio iPhone app
Update your iPhone to the latest iOS version

Fix GalaxieRadio on iPhone unable to connect to server/internet connection issues::

To resolve GalaxieRadio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GalaxieRadio black/white screen (blank screen) on iPhone:

Follow the GalaxieRadio iOS app troubleshooting guide Here →

GalaxieRadio Android App Issues and Solutions

Fix GalaxieRadio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GalaxieRadio app issues:

Force Stop the GalaxieRadio App
1. On android, goto "Settings" » click GalaxieRadio app. » click "Force Stop".

Update GalaxieRadio to the latest version on PlayStore

Clear GalaxieRadio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GalaxieRadio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GalaxieRadio.

Fix GalaxieRadio unable to contact server/ GalaxieRadio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GalaxieRadio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GalaxieRadio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GalaxieRadio on android.

Solve GalaxieRadio black/white screens issue on Android:

Follow the GalaxieRadio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ICREO, developers of GalaxieRadio.