STCL app not working? crashes or has problems?

STCL Status

Last Updated on 2016-06-30 by Cityway

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Common STCL Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot STCL app on iOS and Android devices. Solve all STCL app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

STCL iPhone Issues and Solutions

STCL iOS app crashes, not working, errors
STCL iOS app network issues
STCL on iOS has black/white screen

STCL Android App Issues and Solutions

STCL has errors/crashing/not working
STCL server network connectivity issues
STCL has black screen

STCL iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever STCL app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix STCL app crashes or not working on Iphone (iOS):

Close and restart the STCL app on iPhone
Update STCL app to the Latest Version for iOS
Uninstall and reinstall STCL iPhone app
Update your iPhone to the latest iOS version

Fix STCL on iPhone unable to connect to server/internet connection issues::

To resolve STCL network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix STCL black/white screen (blank screen) on iPhone:

Follow the STCL iOS app troubleshooting guide Here →

STCL Android App Issues and Solutions

Fix STCL not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent STCL app issues:

Force Stop the STCL App
1. On android, goto "Settings" » click STCL app. » click "Force Stop".

Update STCL to the latest version on PlayStore

Clear STCL App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "STCL app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch STCL.

Fix STCL unable to contact server/ STCL internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click STCL » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got STCL » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch STCL on android.

Solve STCL black/white screens issue on Android:

Follow the STCL android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cityway, developers of STCL.

About this app

this app est l’application officielle du réseau de transport en commun de Limoges Métropole. - Recherche d’itinéraire : entrez votre lieu de départ et votre destination, l’application vous proposera les solutions de transport en commun les plus efficaces, avec un descriptif clair et précis de chaque étape du trajet. - Horaires : consultez les horaires aux arrêts en sélectionnant l’arrêt ou via la géolocalisation de votre smartphone. - Actualité du réseau : consultez à tout moment les perturbations du réseau en cours. - A proximité : Grâce aux fonctions de géolocalisation de votre smartphone, vous pouvez effectuer directement la recherche d’itinéraire à partir de votre position et consulter facilement les horaires des prochains passages de bus aux arrêts les plus proches. - Contact : une remarque, une suggestion, n’hésitez pas à nous contacter.