Contact Lansing Connect Support
Company Name: City of Lansing
About: Lansing Connect is a real-time, free, civic engagement platform that allows the
public to conveniently communicate non-emergency civic issues directly to city
government from their smart devices. Download the Lansing Connect app to report
community issues or problems; you can even submit photos and videos.
Lansing Connect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lansing Connect Website
Privacy Policy: https://lansingmi.citysourced.com/privacypolicy/
Developer: Granicus LLC
3 Most reported problems 😔💔
Completely Useless
by Awol1200
The city of Lansing does not use this app appropriately and respond to issues as this app represents. Most reported issues are ignored and simply read as reserved for months or longer. When an issue resolved from outside the cities involvement there is not a clear way to close/resolve an issue. There is also not way to edit an issue without creating comments or creating a duplicate issue.
This app is junk.
by Jetztinspace
When I try to view my requests it shows I have one, but I can’t view details about it. The page won’t load. When I try to view requests in my area and select a specific entry, it crashes and goes back to the app Home page.
Glitchy, slow app, city is unresponsive to safety concerns. Takes years to get a resolution.
by Tommyjness
Lansing city is unresponsive to safety concerns. Police don’t care about residents. Our neighbors harassed and threatened us for nearly six years before we sold our home and moved.
Have a Problem with Lansing Connect? Report Issue
Why should I report an Issue with Lansing Connect?
- Pulling issues faced by users like you is a good way to draw attention of Lansing Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lansing Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lansing Connect.
