Nickel app not working? crashes or has problems?

Nickel Status

Last Updated on 2024-10-21 by Compte-Nickel

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37 User reports:
App has problems

User reports 37

⚠️ Most reported problems ⚠️

Crashes

24.3%

Not working

21.6%

Connection

16.2%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Nickel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nickel app on iOS and Android devices. Solve all Nickel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nickel iPhone Issues and Solutions

Nickel iOS app crashes, not working, errors
Nickel iOS app network issues
Nickel on iOS has black/white screen

Nickel Android App Issues and Solutions

Nickel has errors/crashing/not working
Nickel server network connectivity issues
Nickel has black screen

Nickel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nickel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nickel app crashes or not working on Iphone (iOS):

Close and restart the Nickel app on iPhone
Update Nickel app to the Latest Version for iOS
Uninstall and reinstall Nickel iPhone app
Update your iPhone to the latest iOS version

Fix Nickel on iPhone unable to connect to server/internet connection issues::

To resolve Nickel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nickel black/white screen (blank screen) on iPhone:

Follow the Nickel iOS app troubleshooting guide Here →

Nickel Android App Issues and Solutions

Fix Nickel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nickel app issues:

Force Stop the Nickel App
1. On android, goto "Settings" » click Nickel app. » click "Force Stop".

Update Nickel to the latest version on PlayStore

Clear Nickel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nickel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nickel.

Fix Nickel unable to contact server/ Nickel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nickel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nickel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nickel on android.

Solve Nickel black/white screens issue on Android:

Follow the Nickel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Compte-Nickel, developers of Nickel.

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