My AcuRite Reviews

My AcuRite Reviews

Published by on 2022-12-08

🏷️ About: With My AcuRite smart home systems for environmental monitoring, you can stay connected to your surrounding environment, and keep tabs on all the places that matter, in and around your home. My AcuRite’s environmental monitoring platform is an integral part of any smart home technology and smart home device arsenal.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
68.1%

🙄💅🫥 Neutral
19.9%

😎👌🔥 Positive experience
12.0%

~ from Justuseapp.com NLP analysis of 385 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Well thought out and well executed

- Easily able to get precise weather metrics

- Lots of features

- App Store update fixed CHARTS issue



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

2.2 out of 5

Just throw you $$ away instead.

2022-05-22

Got one of these accurate units for Christmas in 2018. Worked great for a few months and I could check my home weather from work and around the globe. Then in ~April 2019 Accurite made a brilliant decision to stop all support for the existing unit and launch a new one. The ability to log onto MyAcuRite and see weather conditions at home disappeared, and instead I was told to spend $150+ on a new system because the company decided to stop supporting the old version.

I’ll never support a company like this, as my system is virtually worthless now. Their technical support is a joke s you can’t even get to talk to someone. This type of behavior should land their leadership team on the street with no job or better yet in jail for fraudulent behavior.

Lost connection

2022-06-23

App used to work great, but about 2 weeks ago it went out and has not worked since. Tried signing out and back in, deleting MyAcuRite and re installing it.... unplugging the devices and then powering them back on... nothing....

So the product is 3 years old and is obsolete. Not at all acceptable. Look at all the poor reviews and the fact that you can no longer get ahold of people via phone. I am sure there is some BS excuse there too. Had I known when I was purchasing this that in 3 years it would be rendered useless I would have never purchased it. I would have looked else ware. Now you want me to purchase more of your product. I feel that you need to send me updated new product as a replacement for what you will no longer service. Please get in touch with me personally and let’s talk.

Missing a lot of abilities

2022-07-24

MyAcuRite is missing a lot of important abilities like resetting all data and information back to 0, resetting individual readings, resetting lightening strikes. There is no Millibar option, recordings displays history options only offer a view range of “Today” “Last 24hrs” “Last 7days” etc. there should be the ability to pick whatever you want such as last two days or last 37 hours for example, and much more. MyAcuRite itself only updates once ever 15 sec I think so you are not getting accurate information right away. MyAcuRite is seriously lacking a lot of through into detail and beautification. It’s extremely simple and boring and very slow to react and load with nearly no settings or options to make anything work better for you. The weather stations such as the Atlas are collecting so much information that MyAcuRite is just not using to it full potential in any way shape or form.

Okay when it works

2022-08-25

The discontinued hub I could give a pass, but just go to Acurite’s own website and read the slew of complaints for the ‘Access’ replacement. Drops signal, folks couldn’t order new device with promised discount online. Support is impossible to reach because so many are in queue. I received my 5 in 1 as a gift around 3 years ago so I haven’t wasted any money on it. It only worked well for 6 months then fan went out. Was sent upgraded dual solar panel fan housing and it only worked for 3 weeks then the only way fan would spin is if you had it apart and flicked it with your finger to start it running. So in the summer it gets to 115 indicated. And so it’s for this kind of poor technology and service that we’re supposed to support the dismantling of NOAA to make way for private weather companies?!?!?! How many Acurite customers have failed to stop exporting their data when found to be inaccurate?

Formerly good resource neglected

2022-09-26

When this application was first released, it had a few bugs, but they were quickly addressed by a US based support staff that were helpful and knowledgeable about the weather/environment instruments they supported. A user could download and view up to a year of data, and it was useful in troubleshooting issues around the home (eg HVAC problems, water leaks)

Unfortunately, the parent company decided to pare down funding. There is no longer support for the instrumentation, only FAQ’s. MyAcuRite can only support a few weeks of data (returning an error for longer time frames, even though the options for months and year still exist) and has not been updated in over a year. What used to be a resource I used daily has been neglected by its creator and I will be looking for a new, more robust system.

Terrible App

2022-10-27

I was unable to sign up for an account on MyAcuRite . When I entered in my information, I kept getting a red banner below saying “Not Found.” So I signed up online, received the welcome email, and tried to login... not possible. I now get an error that my email is invalid. I tried to sign up again and same result. I reached out to support and have not heard anything. I only downloaded this piece of crap because the Ouray Ice Park suggested it. Good thing there are literally a hundred other weather apps out there. Extremely frustrating and don’t waste your time.

Sad weather watcher

2022-11-28

Have loved Accurite for a couple years. Loved using MyAcuRite to see what was going on at home. Then one day my current hub was out of date. This was only after 6 months of having the station. Now I find out that I need a new hub which is $150 plus. I am not made of money. Stars would be higher but now have a weather station that I have to be home to get info.

Need to have accurate location ability and changeable Alexa phrase

2022-12-29

So far everything seems to be working fine. connection was fine. You need to be able to update the Alexa skill phrase. The assigned one is ridiculous, you should be able to set the phrase to your device name. When functionality is updated my review will be adjusted accordingly. Also, your country list is sadly lacking. Thankfully weather underground has good location information because the acurite app only covers a tiny tiny inadequate bit of the globe, and has absolutely no clue where my weather station is located, but wants me to share my weather. That is really questionable there for accuracy sake. As a weather reporting device you should allow a location from literally ANYWHERE on the globe.

Terrible

2023-01-30

How could they make getting info and looking at charts any more cumbersome and useless? I have no idea. Instead of showing the temperature data in a regular type graph, they split it into two lines, one for high temps, one for low temps. Who thinks this stuff up? Ever seen a data point graph over time? Just do that. Also WeatherUnderground gets my data, but MyAcuRite and acurite website constantly has several hours where no data shows up every day and spits out email warnings even though they are getting data. Been through nightmare that is acurite “support” and they are useless and have no clue. Using new Access hub. This entire service is a waste of time now, and doesn’t work.

Why no wind direction plotting/logging?

2023-03-03

The main reason I bought this is to monitor wind direction for our prescribed burning operations. The only way to see this data is to show it in real time. there is no way to plot historical wind direction. I don’t understand why this option is not offered as it is a basic data element of a weather station.

Also I’m not sure why the drop down menu in the charts offers the options of “last year” and “all time” but then when you select them it says you can’t select anything longer than 31 days. Also the scaling of the axis on the graphs should be to whole integers and reasonable intervals.

Please make these simple fixes

Pretty good app, but needs to offer IFTTT support.

2023-04-01

App is pretty good. Has a couple things that could be improved, but my main gripe is they don’t have support for IFTTT so you can trigger other connected things as a function of temp or humidity (like turn in a humidifier if the humidity dips below a set percentage). This would be relatively easy for them to add I would think.

Charting beyond 31 days would also be nice, not sure why there are options for a year and “all time” if it can only chart up to 31 days? Similarly, why not let the user choose if they want to see actual time-based values vs high/low values in multi-day charts?

In summary, some seemingly simple changes would make MyAcuRite a lot more powerful.

Update: the response on the charting from AcuRite has been that option beyond 31 days is there to access record data. Seems like it’s an opportunity to improve the intuitiveness of the interface. Until I read their explanation a few times I didn’t even realize record highs and lows were stored for longer, because the device only stores all datapoints for the last 31 days. That seems like a bit of a silly limitation as well.

Alerts could be smarter, charting could be better

2023-05-03

I use the temperature sensors to monitor my refrigerator and freezer temperature. The alerts work well except I wish we could have the alert be a little smarter to allow you to set a threshold on how many sensor readings it takes before the alert is sent. Right now is anyone opens the fridge door my alert sometimes goes off even if the door was shut and was on the way of recovering.

I also wish we had better control over the charting to allow you to zoom in more within the hour, etc.

Not easy

2023-06-03

AcuRite you have got to step up the game. Customers are paying possibly over 100 bucks for certain weather stations. There needs to be an easier way than this. I have a college degree in a more than capable of doing general connections.

1) can’t share with weather underground. Multiple attempts
2) app crashes
3) LCD display drops internet connection. (I have a strong Internet connection to the display)
4) customer support where are you. Only option is email (wow) and live chat.

The good off the initial is that the censor is talking to display and I received all parts. This is an absolute struggle. Willing to give more stars once connected.

Added extra star we have connection and finally sharing with weather-underground. After I gave up it connected. Once connected it has been a reliable connection.

OK weather monitoring, networking useless

2023-07-05

I have had several Acurite products and they do a fair job. The 5 in 1 works well transmitting data to the 2 monitors I have.
I purchased an additional monitor with PC Connect so I could view the data on my phone.
After spending an hour and a half trying to set it up, and going through all of the troubleshooting instructions, I finally gave up. It simply doesn't work.
I was never able to get data from the unit to my computer and upload to Weather Underground.
The only thing that ever showed up was 'Sensor not detected'
It is not worth the work, aggravation, and hassle.
Will be looking at higher-end systems from other manufacturers.
UPDATE: Thank you for the response; but, at this point, I have already wasted far too much time and energy trying to get it to work and don't have it in me to go through that again.

Not as Bad as People State

2023-08-05

AcurRite Atlas Weather Station with Direct to Wi-Fi and Lightning Detection. Not as bad as others stated. Yes I had a hard time trying to load MyAcuRite but was patient to wait for customer service to open. Monday morning I was first in que and before you knew it I was up and running and on Weather Underground. The outdoor unit does look crooked when perfectly level, but works like it should.

Saved my greenhouse

2023-09-06

I’ve got 2 Acurite sensors in my greenhouse, and a couple more at various locations in my yard, mainly for temp and humidity monitoring. They saved my greenhouse full of tropicals and orchids by sending alerts to my email, setup specifically for this. I’ve recently acquired an Apple Watch 4 and would really like for MyAcuRite to access the watch so I don’t have to keep the iPhone on my person all the time. Is this a possibility for the near future? If this happens I’ll up the review to 5 stars.

5 in 1

2023-10-08

My system had worked great since I bought it a few years ago. Suddenly the rain gauge is not working. When we do get rain it doesn’t register any rain at all or only registers minute amounts. Tonight for example, we had a downpour for a half hour but the 5 in 1 only reported 0.06”. I replaced the batteries in the unit a few days ago but no improvement. Any ideas what the problem might be?

Simply Superb

2023-11-08

I don’t go out of my way to write reviews unless an app really stands out - one way or the other. This one is well thought out and well executed. I’m now easily able to get precise weather metrics not only at the house I’m at but the one I’m not at. Well done.

Update - the negative reviews simply must be a result of user error, as simple as this system is to use. I’ve had it installed for several years at two homes and a boat that cruises on the Great Lakes, and each installation has multiple sensors. The boat installation has to be considered hard on the system. Nonetheless the ONLY problem I’ve had is I had to clear a spider web from the aspirating fan on one of the 5 in 1s. I take note of the reviews of a related software product, Under the WX. This would be of interest only to those with a SERIOUS interest. All the reviews? 5stars

Charts Works again! Yeah!

2023-12-10

I called Acurite about 5 days ago and told the tech that CHARTS didn’t work anymore and that when clicking on it, it said Connecting to Server and then it just closed. Well, just got an Update from MyAcuRite Store for my iPad and CHARTS works again. Thanks Acurite for listening and fixing the MyAcuRite . Looking forward to getting the Brand new ELITE weather station when it’s available. Hopefully soon.

SUPER AWESOME APP!!

2024-01-10

MyAcuRite is so freaking cool! I've had it three days so far and I'm being blown away by all of the features!!
The other day I figured out that you can tap on a dashboard item (i.e. Wind speed) and it'll open a graph page. That's neat. Just tonight I clicked on lightning after the storm went through. Then I just found out that you can zoom multiple directions. Up can pinch zoom vertically AND horizontally!! That is so gosh darn neat!!

lot to be deired

2024-12-18

Update: Still a terrible app. Glad to see last 24 hours but still beyond belief there is no yesterday option. The forecast is not good. Instead of adding days to it they should remove and give a yesterday option.

There is no option to see yesterday! If you want to see rain total for yesterday or high low, you have to select custom and then select the day twice. Do not understand how they could make an app like that. Export does not export high/low each day. No ability to rearrange the order of sensors. Could be a really nice app. And no support for siri.

Not supporting my brand new weather station

2024-12-18

I’m writing this review less than one year following the purchase of my weather station. MyAcuRite was great when it was supported but now the weather station I own is no longer supported by MyAcuRite . They want me to buy another app for over $100. I can’t even monitor my house temp when I’m away. This is a warning to any who plan to purchase a 5 in 1. Very sad. I won’t be buying a second 5 in 1 for my camp now. AcuRite should consider their current customers before making changes like this.

Chart Data Incorrect

2024-12-18

Still incorrect. No update in 8 months, are you kidding me! Chart data time is messed up, I’ve posted to support, but nothing a complete waste of money! It would be zero stars if I could!

Just noticed that my chart data on my iPhone and iPad are in correct. The 24 hour time from is all messed up. I’d post a image if I could. Don’t know If this is caused my the new Access hub or app. I rebooted my iPhone and still is incorrect. I post an image to the forum on Acurite.

I sent an email to support regarding the issue. I can’t post an image here.

Update: could be better

2024-12-18

The equipment and graphics are pretty ok!

Even if I refresh my app, the internet bridge only communicates information every three minutes or so. This is the opposite of helpful for things like wind gusts, which is one of the things I looked forward to the most when I got this setup. It’ll report on the at-home display, but MyAcuRite misses so many wind gusts due to infrequent reporting. I would love to see an option like using more battery life in exchange for more frequent data updates on MyAcuRite , but I’m not optimistic... I’m strongly considering changing brands of weather station for a setup that will provide more frequent updates. I really want more frequent updates on MyAcuRite and the ability to pick imperial or metric for each reading on MyAcuRite .

If you’re interested in temps, rainfall, and a few other readings, this is MyAcuRite and weather station for you. If you’re interested in wind like me, don’t get this equipment or app.

Loses connection

2024-12-18

Lately, MyAcuRite loses connection to my devices (3). Then they appear, then they lose again. This used to work perfectly. I may have to remove app and reinstall, but then it is a royal pain to crawl under the house to get device numbers. One is on the roof which is on my no go list. Disappointing.

UPDATE: after deleting and reinstalling all seems to be OK. Hopefully it will last.

I don’t know what to make of this

2024-12-18

I currently have the newer access device, and the older smart hub running. The smart hub works fine, always reporting accurate rainfall. However, the access device has recently started reporting “ghost” rainfall, i.e. rainfall that hasn’t happened. For example, it has reported 1.6” so far today(it’s now 8:18 AM), and we have had NO RAIN TODAY.

Affordable and reliable

2024-12-18

Have used MyAcuRite with the 5 in 1 station and Access and it works flawlessly. Simple to set up and use within minutes of opening the box. Don’t be afraid to try their products as the hardware is good and seeing your home weather on MyAcuRite is fun. I am not a paid shill.



Is My AcuRite Safe? 🤗🙏


No. My AcuRite does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 385 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for My AcuRite Is 15.0/100.


Is My AcuRite Legit? 💯


No. My AcuRite does not seem legit based on our analysis. This conclusion was arrived at by running over 385 My AcuRite User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My AcuRite Is 39.8/100..


Is My AcuRite not working? 🚨


My AcuRite works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with My AcuRite? Post a Review




Features

This is because it’s a full-functioned iPhone thermometer app, plus it harnesses AcuRite’s array of environmental sensors to deliver reliable indoor readings, precision weather measurements taken right in your back yard, and dependable weather forecasts.

In addition, My AcuRite can help you avoid costly damage by sending you a timely freeze alarm for frozen pipes, a leak detection alert, humidity or temperature alert, high wind alert, inform you of excessive rainfall, and other notifications.

My AcuRite acts as your personal smart home assistant, helping you ensure safe and comfortable indoor conditions for your family and pets, while protecting and preserving the structure of your house and your possessions.

My AcuRite is also your go-to weather alert app - notifying you when conditions need attention.

My AcuRite lets you know exactly what’s going on right outside your door, enjoy dependable forecasts, analyze data, and participate in weather communities.

With My AcuRite smart home systems for environmental monitoring, you can stay connected to your surrounding environment, and keep tabs on all the places that matter, in and around your home.

Grant access of current conditions and weather alerts to people who matter to you.

My AcuRite’s environmental monitoring platform is an integral part of any smart home technology and smart home device arsenal.

The potential uses for My AcuRite’s weather alert app are practically limitless.

This is because knowing and acting upon key conditions like humidity and temperature can empower you to make a positive difference in your home’s comfort and overall healthfulness.

Create email and phone alerts to know when conditions exceed your desired range and may require your attention.

My Acurite is also the best weather app for iPhone.

Or access AcuRite’s extensive knowledge base, and participate in our community forum.

Talk on the phone, or chat online with a real person who’s there to help.

  Customer Service/Support
Developer:
Chaney Instruments

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