eMudhra Customer app not working? crashes or has problems?

eMudhra Customer Status

Published by eMudhra Limited on 2023-11-17

eMudhra Customer app helps the users to easily perform several activities for
their digital certificate application form. eMudhra is a Certifying Authority
issuing Signature and Encryption certificates.

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Common eMudhra Customer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eMudhra Customer app on iOS and Android devices. Solve all eMudhra Customer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eMudhra Customer iPhone Issues and Solutions

eMudhra Customer iOS app crashes, not working, errors
eMudhra Customer iOS app network issues
eMudhra Customer on iOS has black/white screen

eMudhra Customer Android App Issues and Solutions

eMudhra Customer has errors/crashing/not working
eMudhra Customer server network connectivity issues
eMudhra Customer has black screen

eMudhra Customer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eMudhra Customer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eMudhra Customer app crashes or not working on Iphone (iOS):

Close and restart the eMudhra Customer app on iPhone
Update eMudhra Customer app to the Latest Version for iOS
Uninstall and reinstall eMudhra Customer iPhone app
Update your iPhone to the latest iOS version

Fix eMudhra Customer on iPhone unable to connect to server/internet connection issues::

To resolve eMudhra Customer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eMudhra Customer black/white screen (blank screen) on iPhone:

Follow the eMudhra Customer iOS app troubleshooting guide Here →

eMudhra Customer Android App Issues and Solutions

Fix eMudhra Customer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eMudhra Customer app issues:

Force Stop the eMudhra Customer App
1. On android, goto "Settings" » click eMudhra Customer app. » click "Force Stop".

Update eMudhra Customer to the latest version on PlayStore

Clear eMudhra Customer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eMudhra Customer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eMudhra Customer.

Fix eMudhra Customer unable to contact server/ eMudhra Customer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eMudhra Customer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eMudhra Customer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eMudhra Customer on android.

Solve eMudhra Customer black/white screens issue on Android:

Follow the eMudhra Customer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eMudhra Limited, developers of eMudhra Customer.

100% Contact Match

Developer: eMudhra Limited

E-Mail: [email protected]

Website: Visit eMudhra Customer Website

59.26% Contact Match

Developer: eMudhra Limited

E-Mail: [email protected]

Website: Visit eMudhra Limited Website

About this app

Perform a one-click call to eMudhra customer care. eMudhraCustomer is developed in a simple way to perform easier video recording using the phone’s camera, and submit it to eMudhra seamlessly using a Wifi or mobile internet connection. eMudhra Customer app helps the users to easily perform several activities for their digital certificate application form. eMudhra is a Certifying Authority issuing Signature and Encryption certificates. 1. Perform Video recording for Class 3 / Aadhaar OTP based applications. 3.