Contact AJIO Online Shopping App Support

by Dscaha

It’s like a one way channel. You can only order and give them money. In case you have a problem with the order and looking for return or exchange, you will be LITERALLY HARASSED to the core. They have a million reason to void your return. They are not reachable on email or phone or whatever mode you say.

I waited for 33 minutes on a call before connecting to an agent who just reads a para from her desktop. You question them then get the rudest ever reply from a customer care ever. They will annoy you to such an extent that you would just want to ignore the return and throw the product in garbage give them the money. It is literally HARASSMENT.

They just want to spoil your peace. If you still wish to purchase from AJIO, be sure to loose your sleep and peace.

by Rangecivil

Can’t return a product as no tag issue. These ... didn’t send the top and have made a issue with almost every one. Now while returning the bottom from the set it doesn’t has the tag. They can simply check the weight of the shipment and obviously it will show the weight of the entire shipment. They have many ways to cross check. Horrible way of extortion...
Waiting to change the review if issue is resolved, else it looks like they have enough money and are least bothered about others money,
Atleast don’t show offers if you can’t afford to give those

by NOUTANKI

I start using Ajio few months ago. Ordered there minimum 25 items. Got many deals at unexpected low price BUT BEING HARRASSED LITERALLY WHILE TRIED TO RETURN 2-3 ITEMS. It’s like they are okay if you are purchasing from there but they would try their level best to find any type of fault at customer's end to avoid the return. Still 2 items which they are supposed to pick up long ago, are at my home. They are giving meaningless excuses and demanding such type of tags which were not there since d beginning. I do shopping from all famous websites on a daily basis but never had such a bad experience.