Microsoft Teams Reviews

i’ve had this problem where i can’t delete messages, i’ll click delete yet they will stay in the chat and just won’t go away. when i say this i mean in private chats i create with other people like classmates. my saved messages won’t work either, i press the purple bookmark to un-save them but all i have to do is refresh the page and they’re back. i think it might be because i deleted those messages, and so now they’re just stuck in this weird loop. i’m confused and i want to be able to use the chat normally again. also, sometimes when my teachers are trying to let the students into the meeting, it will not show us in the lobby. it’s happened twice and it takes time away from our lessons. PLEASE get this fixed. it’s so annoying and also i beg of you to add a feature to be able to permanently clear all chats with other people. like private chats that you create. the ones to talk with other students or mutuals. i understand that you could use other platforms but i have some student mutuals who i know only in school and intend to keep it that way, so please make that an option. there’s lots that needs to be done to fix MicrosoftTeams and i’m very dissatisfied.

I use it everyday as part of my job. Since Monday, 07FEB2021, it has frozen and crashed everyday. I have to uninstall and reinstall MicrosoftTeams , and then it works fine. I’m forced to write this bad review because Microsoft has zero customer support. I went through the phone number, which led me to a website. Went through the bot assistant (which is worthless), and it said, “click here to talk to a real person.” I thought, “Great! Now I can get a trouble ticket in with the company.” I was very disappointed when it sent me to their public online forum, that they even warn you could have scammers posing as agents. This is extremely frustrating and I have given up. Once Microsoft fixes the bugs with their app, I will change my review. This is making me wonder why I pay a yearly subscription to Office 365 though, especially since it used to be that you could just outright buy the Office software suite, and you had better support where you could talk to a live person. Where is all of my money going Microsoft, if it’s not going to take care of your customers?

Recently, I updated Teams after this January and I realized that something was wrong with the Assignments app, (I have Teams for school use.) I received a message from the Activity tab showing the assignment so I viewed it, then went back to the Teams tab (the tab with the groups/channels). Then, exited Teams (without closing it) for a and opened teams again, and instead of being on the Teams tab which I was previously on, I was auto-redirected to the assignment earlier mentioned while still on the Teams tab. I closed Teams and opened it again, went to the Teams tab, after 3-5 seconds I was auto-directed to the same assignment again WITHOUT going to it, WHILE still on MicrosoftTeams . Strange, since I already viewed its details, but I didn't click the assignment again (Is this a bug?) The same thing happens with any other assignment sent to me from this point, after 3-10 seconds on or off MicrosoftTeams , I am always auto-directed to the latest assignment set, regardless of where I was on the Teams app (it opens EVEN WHEN I am on the Teams Account/Settings page. ???) What's more, when I am viewing an Assignment, MicrosoftTeams redirects itself AGAIN to the SAME assignment, basically it exits the assignment for a second, loading icon, then returns to the same one. Why does this happen? Please fix this issue.

Another title for this review might be “Jack Of All Trades, Master Of None.” This product is really not best in class for any product category.

It’s not the best calendar app (Google’s is much better and easier to share with others), it’s not the best video chat app (Zoom is and will be the industry leader, at least until maybe Microsoft buys them out and buries them as they did with Skype), it’s not the best messaging app (Jabber or even wonky Slack are far better). It does do a fair job of integrating all these functions, but at a price. Teams really bogs down your system. For me, it’s at a point where I just never leave teams up and running. I only open it when someone else insists on having a Teams meeting. And it doesn’t play nice with other manufacturers’ email software such as Google or Yahoo Mail. The whole point of Teams is to force you to use Microsoft’s other products.

I also have concerns over privacy issues with Teams and Microsoft products in general. Teams has all sorts of nifty analytics on user behavior it can run for the owners of Teams software (i.e. the companies you work for). Unfortunately, as long as Microsoft continues to have corporate America in its back pocket, I don’t see any end in sight for this product soon.

Having used multiple conference/online meeting applications, there are several items that have made Teams not the easiest to use. Several clients have had trouble logging in and easily using the application, can always say why I just relay their feedback. I also want to add new participants on the fly to calls/meetings by adding their emails but they’re not accepted if they are not ‘recognized.’ If using regularly for internal teams I’m sure it’ll run better but for external sales and presentations to new prospects it doesn’t run as smooth as I require. Several times when trying to launch conferences calls thru the Teams apps, participants couldn’t hear me. So then I had to dial in outside of MicrosoftTeams but that created issues since I had already logged in online. It would also be helpful to be able to have a static conference ID for our business so I can use it regularly rather than having to schedule each call and use unique call/meeting log ins. We use Teams as it’s part of the MS applications and we want to keep everything under one umbrella, but there are improvements that would help to put it on par with other conferencing/online meeting applications.

I’ve been using Microsoft Teams for over a year since this is the only platform my university uses (and would pay for). 1) it doesn’t sync well with their desktop app, I could never predict where the calls are going. 2) it always crashes on my laptop as soon as I attempt to turn on my camera or mic, doesn’t matter how many times I update or restart. 3) the iPad version is a tad more stable, but I can’t multitask on the same screen AND keep my camera on (which is one of the iPad features). 4) it can be really hard to find the tab/button to join a meeting, even if it’s scheduled. 5) it’s even harder to find a specific recording file unless the host goes through each recording to rename. 6) the document editing interface isn’t intuitive. 7) there is an iPhone version, but it’s difficult to turn on the speaker when I don’t have earbuds with me for a call.

On the other hand, Zoom has been incredibly stable with an easy to use interface. Plus Teams stole the breakout room feature from Zoom. I could not in good conscience to recommend this to anybody.

Overall Teams is a decent collaboration tool. When using it without being used to other competitors’ methods of working then Teams is intuitive and nice. When comparing it to Slack, then Teams takes one step forward and two backwards. But not all is hopeless! The service simply needs a handful of features and UI enhancements to improve. In terms of the iOS app, here’s some quick updates:
1. When I get notifications on multiple devices, they should dismiss from all devices once I’ve acknowledged it on any of the devices. Right now when I read something on my phone, the Mac app keeps the badge notifications. The inverse is also true. This is rather annoying.
2. More granular notifications. I don’t want to see a notification for certain channels in a team, even if a channel command is used. The lack of a mute function is unbearable.
3. Dark Mode. It’s 2018 and I don’t want to stare at a bright background in the evenings. Please give the option to enable a dark mode to save our eyesight and battery life (for OLED screens).

Edit: support pages please. It randomly does and doesn’t work on the Same assignment and when it doesn’t work it says preparing file and never shows up. I had to use google docs as my middle man multiple times (took me really long to finally get something to work) You really need to fix this.
Edit: my teacher uploaded things in order and in my iPad it shows out of order and every time I attempt to play the video (the mp4 she posted in files) it has no audio and and I click on it and it sends me out
Edit: I went up a star because you guys are fixing up MicrosoftTeams . Im still having problems with notifications. I sometimes don’t get them I guess it’s cuz I have MicrosoftTeams open, but that’s seriously causing me problems. Ps I’ll give better rating if you support my browser ____________________________________ MicrosoftTeams is not supported online on my browser. First of all you decided you weren’t going to support it. (Because you guys originally did until one day it just didn’t) Second of all now I have to download MicrosoftTeams waste my space that im running out on. And yes by the way just in case you I’m overreacting I have used teams for two years now and it has had glitches all the time Are these really the same people with word, PowerPoint, Forza Horizon, Who literally own Minecraft? Doesn’t look like it.

Ok, I honestly hate school. But, I think this could use some updates. First, I think you should fix the quality! Idk if it’s my computer or the teachers computer but the quality on the videos are so blurry! I can’t handle it. Second, I think you should add more signs. Like the little signs you put like the hand, smile, clapping, heart and thumbs up. Add more! Like add a toilet so your teacher knows that means your at the bathroom. Third, add a timer for the messages to get deleted! Like after 3 days the post/message has been there then it gets deleted. This would be good so there’s not a bunch of messages/posts every where. And lastly, what if you could add a focus button. Like tap “Focus” and then the next person you click on the whole screen becomes that person. (Only on your screen though obviously) so we could just see the teachers screen or anybody’s screen you want to see. This could be good cause if you don’t want people to have there camera on you can just focus on who you actually want to look at. This would way more better and I hope you could add these.

Ok, so I broke down and downloaded MicrosoftTeams to my iPhone sometime during the summer of 2021 because I supervise a lot of people and babysit the rest of the office so I was constantly being hounded by every method possible (texts, calls to my cell and desk, emails, and Teams). Every time I stepped away from my desk for even five minutes there was a crisis I had to handle immediately so I wasn’t able to see or respond to missed Teams messages until I got back to my computer. I would’ve given it a full five stars BUT, several months ago the emojis just vanished from my phone app. I’ve tried uninstalling and reinstalling and logging out and back in, but alas, there’s just empty black space where the emojis should be. I’ve discovered that if I tap on a random place in the blank space, it DOES throw an emoji up for me but I have no way to know which one I’m accidentally choosing! I’ve seen other people post that they have the same issue but that glitch has been there for months and Microsoft hasn’t fixed it yet. For an industry giant like Microsoft, that’s unacceptable. A lot of people may think it’s no biggie but I use emojis a lot to soften what I’m saying when I have to inform one of my staff that they screwed up. People appreciate that more gentle approach. So yeah. I’m done with my rant now.

To be honest MicrosoftTeams isn’t great because when I try to join a meeting it kicks me out immediately and if somebody calls me into I press join and it kicks me out it allows students to mute and kick out whoever is in the meeting my younger sister uses this and it always says somebody in the meeting removed you and I wish it said who. MicrosoftTeams is not great but I have to write this for school which isn’t great either. Also when I write a message to my friends or teacher it autocorrects to something completely different like if I say hi did you get the answers for question 2 I’m stuck on that then it would say hey I want the answers for 2. I don’t understand MicrosoftTeams. Also it drains you battery like if I have to use my phone for school if my laptop is dead then I use my phone but if I have it at 100 then like 5 minutes later it’s at 1 and it’s annoying. That’s all I really have to say about MicrosoftTeams 😕 I wish I could give 2 stars

The iOS version of Teams isn’t great. There are too many places all over the screen to click on, and everyone sees your arm moving around the screen until you turn the camera off (which requires you to move your arm around the screen).

Just put all the controls in one strip, which a user could move to either the top, bottom, or either side depending on preference. And keep the strip up all the time - having to tap on the screen to activate controls is super annoying. Additionally, one should be able see whoever is talking while looking at other things, so just put in a “half-screen slider “ that lets you scroll over to the attendee list or comments or files or whatever. And then make it so you could continue sliding either direction so you can either go back to a full video screen, or forward to a full screen of “other”.

Doing this would make MicrosoftTeams much better to use!

Ok so we all know the global pandemic has bringed us to do everything at home. I am a student that uses MicrosoftTeams DAILY and i really like it, but recently they did this new update that changed everything but not a lot because you could still understand everything that u have to do in MicrosoftTeams so over all i liked the update. BUT there is this section on Microsoft Teams called assignments ( keep in mind that i have been using MicrosoftTeams for YEARS)(*with no problem at all*) this section let you see all your assignments that you have to do and they’re due dates, how much they’re worth, etc. And this section was divided by every class, teams, group, etc. For example: if you went to assignments it would appear a list of all of ur classes, groups, teams, etc. And you have to click the class that you would like to see the assignments. I really liked how they were divided BUT now in the new update all of the assignments are put together and i REALLY DONT LIKE THAT because i like to keep everything very organized and i dont like that the assignments are all mixed together. Overall i like MicrosoftTeams a lot and its very easy to use is just the little things that bother me a tiny bit.

Teams blows Skype out of the water! It’s 100% better, very clear with no delays or voice with video synchronization problems. No snow, and I’ve been in meetings with over 75 people logged in to Teams without a glitch or delays! It truly is an amazing app for web meetings. We tried to utilize Skype for our platform with NC DEQ, but it never went anywhere, people just quit using it. There was problems just trying to do a small group of maybe 3 to 4 people, and Skype could not handle it. Most times we just defaulted to audio because video was a nightmare! Going from Skype to Teams was like going from old dialup internet to fiber optics speed and quality, no joking! I really can’t see an app for web based meetings working any better, plus it’s very user friendly. I know there are other apps out there, but these are the two NC State has tried as far as our agency goes. Thanks… -Devin Brisson

Teams has been an excellent communication tool as all coworkers are working remote now. Very easy to collaborate, create team calls, screen shares, etc. A few updates would be the cherry on top.

1. As a creative team we are always dropping files into the chat function to share progress shots, inspiration images and comps. I, and a lot of my team uses the same file naming structure for these images - so there are multiple files with the same name. Teams will not let you upload 2 files with the same name without a pop up window asking if you want to keep both files...and if I click yes it renames them xxxxxx(1), xxxxxx(2) and so on. Please make it so it either let’s me keep both files with the same name without asking or renames them automatically without asking.

2. When an audio call comes in via Teams it only shows the person initiating the call. If John Doe is calling through a multi-user group it only shows up as John Doe making team calls vs a single user call indistinguishable. A “John Doe via Project xxxxxx Group” would be all it needs.

3. More customizability within chat groups. We use chat groups 99% of the time vs broader team group windows. Would be nice to be able to change sounds, chat group avatar, background image, etc.

Other than that love MicrosoftTeams and it’s integration into Outlook calendar and contacts!

We went virtual over the last quarter of school and teams was awesome! It gave me notifications and the calendar was an awesome tool. I like how if you forget about a class it gives you a notification that tells you the class has started. And how the messages work like, well normal text messages. I also like how you can message your teachers about class work or anything! Maybe even just a thank you, and how you can message class mates but not strangers from other schools. I have never had a single lag! Oh and I like the new feature of being able to see more than four people on your screen. This works great as a collaboration app, an app for virtual meetings, even school! I am trying so hard to think of any criticism or something back right now, I am searching every inch of my brain. It’s like when you ask Siri and she doesn’t give you an answer. Well since there’s nothing bad to say, thank you for reading my “constructive criticism” comment.

-Liv

Really , MicrosoftTeams deserves 10 stars . Very good app , I have installed both in my IPad and computer . It has many features like you can add background effects in your background, share your screen , record the call , add subtitles and invite participants and even guests! In chat , you can not only write messages but edit it like a champ! You can post in multiple groups , not allow people to reply and much more . You can also attach files and give praises and create a poll! in files column , you can upload files , make folders , download them , sync them , you can also make assignments and give grades ! and the new features just made me drive off ! The opening in new windows and together mode , raise hand , and quick meet option are just great! I don’t know why the foolish people are disliking MicrosoftTeams , but I like it very very very very very very very very much.

In a world where young innovative companies having been running circles around time-honored giants like Microsoft, IBM, Oracle and SAP, it is rare to see one of the “80’s companies” produce an application that is (to put it bluntly) - relevant.
Microsoft Teams puts Microsoft back on the ‘must-have’ software map, and could become the bridge the connects the old world with the new world.
Unlike past product offerings, Microsoft Teams has made it easy to integrate newer (non-Microsoft) apps side-by-side with trusted enterprise apps like Office365 and SharePoint.
Imagine a team collaboration “home page” where topic-based chat rooms, instant webcam meetings, private cloud file storage, mobile productivity apps and trusted office documents, live side by side in perfect harmony.
For companies who are trying to make the transition from old to new; from Gen-X to Millenials and Gen-Z, Microsoft Teams provides an easy and intuitive way to get there. (Five stars)

So this tool stratus to tie file, conversation and meeting all of not one place. It is a great tool. Now here is the push for Microsoft teams engineers. I need more. Their is not a tool on the market that gives me enough of what I need. Here are some examples. Looking for things I have done like files and conversations that hook to meetings. A way to trace My Day back to a meeting by clicking on the meeting. You can get there with the tools but it is still not easy enough to do so and I end of flipping through a number of screens to find what I need if I can find it at all. Here is another one. In a big company their are a lot of people. A way to fav a employee in a meeting and write a few notes about him would be powerful. Maybe tag his name based on key words in meeting title. The tool is great and I expect it to get better I just ask that you survey power execs to see how you can help them as well. We expect everything at our finger tips with little effort. Keep up the good work you are going on the right direction. Thanks

Our company started incorporating more advanced Microsoft products at the end of 2019, including Teams. What a time saver! No more jumping on planes and living around the notion that every meeting has to be done in person. From a global company stand point the first half of 2020 more effective meeting and forward progress on collaboration was done than any other year. Many things are integrated into Teams to make it as seamless as possible. Some of these include video meeting, screen sharing, multi screen control, calendar management, sync of calendar, multi device sync, controlled notifications, text message integration, user group creation, profile management, in meeting management like mute for those who don’t know when to mute microphone. In all very well thought out app. If you can’t do some of these things, it’s the administrative person that hasn’t given user rights. Watch out Apple because Microsoft has created one meeting management App for the modern work place so people can work remotely in this COVID era and any other future eras.

Microsoft continuous to attempt to consolidate their various office functionality in a more collaborative environment using cloud technology as the basic storage/distribution platform. However, the design of TEAMS software is so incredibly poor that using it is not only frustrating, but also makes individuals quite unproductive.
Teams essentially looks like a OneNote application integrating storage, real-time communication and basic folder organizing capabilities. However, this quickly thrown together tools do not make teams more productive. It is at best a location where everybody can ‘dump’ his/her stuff into a common place. There is no flow, no prioritization, no transparency on what is currently ongoing. Unless you are constantly addicted to this tool and know every entry that is going on, good luck finding anything or catching up.

I found TEAMS software to be completely inadequate for productivity improvements of teams. This space awaits a true break-through innovation beyond, chats, folders and tabs.

Unlike the Teams app for PCs, MicrosoftTeams is brain dead. You can’t hide chats. If all the places you want to hide irrelevant material, it’s on you mobile phone. The General page is also a waste of space, and there is no way to customize it for your users so it goes directly to files or chats. At this point it is easier to use text and email for both messages and content. The only useful thing it has that the PC app and web interface doesn’t is the ability to show if a user has access to Teams or not, but since chat is hobbled already, it’s meaningless. The only thing I find helpful is the calendar because I don’t sync my work calendar with my phone because of the way it integrates with my personal calendar and this keeps it separate. Microsoft really needs to work on these apps before rolling them out. And functionality should match the PC app. You may have to do it differently, but the functionality should be the same.

Ok MicrosoftTeams does its main job for me tells me when I work but I don’t get notifications about my schedule and why the heck isn’t there an option to see my schedule when I first open MicrosoftTeams it’s annoying that I have to click on the notification to then see when I work and when I click on the time I should just be able to see who is working and who isn’t working. I have to go through so many unnecessary steps just to find that info. Look I get it MicrosoftTeams is new bud go look at hotschedule’s app and take a page from their book. Actually take a whole chapter from their book. I don’t just write bad reviews like most people do. Fix these silly little issues and I’m happy to change my opinion. Granted this is really the only feature I use in MicrosoftTeams so I’m sure it’s a great app otherwise but this is my main concern.

Compared to StaffHub, the Shifts interface is inconvenient and difficult to use. It has been nearly impossible to get my team to use it consistently, as they rarely receive notifications despite having them all turned on. As a result, we often have shifts going uncovered until the very last minute when a manager has to jump in. We’ve even began messaging in addition to opening or offering shifts in hopes of triggering some sort of notification, to no avail. I will admit that I do find the desktop version more user friendly than the mobile, but that is useless in a fast paced ever-changing work environment. I have faith that it could be improved by making Shifts more easily accessible (perhaps from the bottom menu), creating a badge number to indicate when there are open shifts/requests, and improving the reliability of notifications. Fingers crossed that improvements will come soon.

I absolutely hate having to constantly clear the notification bandage from MicrosoftTeams . If I dismiss the notification in Notification Center, I want that badge to go away — I’ve handled the notification. I believe this is an iOS system function and not under developer control, thought. It’s still frustrating when you get dozens of notifications per day.

It’s also frustrating that iOS receives notifications before the desktop app does. My phone, over WiFi, gets notified faster than my desktop workstation, wired.

It’s also frustrating that there are not synced notifications between iOS and desktop. If I read something on my phone, I have to also go “read” it on desktop to make the desktop app stop yelling that there’s a notification.

Chat and group chat options - functionally Teams is very similar to Slack but I think integration across many other Office apps (OneNote, etc.) gives Teams an edge. The UI does feel less slick, more dated and somehow less snappy than some other players in this space - I’m not sure how to articulate what i find problematic or underwhelming about the interface or it’s overall design but it just feels inherently corporate and less personal, perhaps more personality and personalization options could improve this aspect of the software, fun avatars, voice memos, active background images, logo and brand integration spring to mind. With Web, Desktop App for Mac and PC as well as mobile App offerings I can be accessible everywhere to my teams and the video conferencing and call options are pretty slick so far as well. Good job overall M$ ;)

When MicrosoftTeams was working it was great but I have reinstalled MicrosoftTeams several times and it keeps crashing. Checked with a co-worker that has an iPhone X and he is experiencing the same thing.

The latest update for Teams resolved the crashing issue. It has been working well since. Keep adding features, it is a great tool.

Please add the capability to participate in a meeting without being signed in. The inability to participate without sign-in causes issues when a large invite is sent to people that do not have accounts. Most browsers are supported but the experience is inconsistent. A consistent experience could be created if the application didn’t require a sign-in.

I like teams desktop and mobile. Clean interface, no syncing issues. Very effective communication and collaboration tool. However, and this is s big one with thousands of votes.....unbelievable that the end user cannot delete conversations. I don’t want to delete individual messages. If I no longer want or need an entire conversation I should be able to delete it.

Skype for Business allows companies to disable saving conversations for good reason. I do like that conversations are persistent in Teams. This is a big help over Skype where it would crash and die when I move from desk to meeting room and therefore jump to a new WiFi hotspot. Let me delete entire conversations Period.

I work in the construction industry and we do not have many project management solutions that have been standardized across the industry. I initially tried using OneNote for managing projects and my team found it to be too lethargic. Later I added a new team member to the group and he immediately started using the teams app in our existing work group. It caught on like wildfire and within a week my entire team of 10 was using it. The ease of file sharing, instant communication, task assignment, wiki functions, and compatibility with other apps has made us all wonder how we got along without it. It solved many existing problems we had. Now we just need to convince the rest of the company to get on board.

What I especially like about MicrosoftTeams is the fact that similar to WhatsApp it allows for a conversation to take place without multiple emails going back-and-forth and having other emails come in, in between those emails. It keeps a better flow to the work that’s being performed and doesn’t simply clog up our email boxes.
I’m also able to not only create different teams for different purposes but if I really want to I can create different categories with each team. I especially like creating the different teams and dealing with different members of my law firm through those different groups, again keeping organized those discussions back-and-forth. I highly recommend using MicrosoftTeams it’s been terrific it has a desktop component as well as apps for the iPhone

I’ve used it all - GroupMe, Slack, Trello, Google Drive etc. Teams is by far the most inclusive of everything you need. You and your team can chat, have different channels for topics, video call by one click, have all working documents in a “files” tab (so much better than having to search for minutes). Also - for teams niche needs, there is also the option to add third party apps (design apps/communication/sales you name it). It’s design is intuitive. Multiple groups can coexist in harmony by its easily navigable interface.
Whether it’s a school group project, a side passion project, roommates chat, roller blading club or at work, teams supports it all. Would highly recommend!

On Windows Desktop, MicrosoftTeams is perfection. Everything is all brought into one hub with no fractured issues. It all ties in perfectly. Unfortunately on iOS it's really fractured. I have to install all Office 365 apps to use things fluidly, but that's with a lot of app hopping. It's nice that Planner is seperated out because I don't want all Employees using Teams. They only need to preform tasks. Teams on iOS it's not as straight forward as the Windows Desktop version. It's also not as feature rich as the WinDT version. Planner 😬, also not as feature rich as WinDT. Other than that, it's core purpose (organizing, collaboration, and communication) are on point.

Despite my every effort to set notifications as banner and persistent on my Apple phone, I still struggle to get notification when files are added and certain sub-Teams add comments 😩 Therefore, I have to go hunting for them. This is a huge inconvenience and my delay in response conveys to my teammates and boss that I don’t care. Just to clarify, I have “followed” each thread specifically and have also gone into my settings on my iphone to allow all notifications from Teams.

Beyond that, the functionality, speed, and intuition of app are excellent for my team’s needs. Large resort business with dozens of managers on Team.

Great tool but missing features. Perhaps these missing features are simply because teams hasn’t advanced (matured) yet. A couple of things missing: a global list of folks without having to search. This would allow to quickly scan who’s available rather than searching for someone first. The org hierarchy is a great feature for those mid size and smaller companies. Because of the org hierarchy we now utilize the active directory structure. The problem is their isn’t an org hierarchy entry screen and the only way to access it is from a previously selected person.