5ive Status

Last Updated on 2020-07-07 by Wei Hsiang Chen

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Common 5ive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 5ive app on iOS and Android devices. Solve all 5ive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

5ive iPhone Issues and Solutions

5ive iOS app crashes, not working, errors
5ive iOS app network issues
5ive on iOS has black/white screen

5ive Android App Issues and Solutions

5ive has errors/crashing/not working
5ive server network connectivity issues
5ive has black screen

5ive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 5ive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 5ive app crashes or not working on Iphone (iOS):

Close and restart the 5ive app on iPhone
Update 5ive app to the Latest Version for iOS
Uninstall and reinstall 5ive iPhone app
Update your iPhone to the latest iOS version

Fix 5ive on iPhone unable to connect to server/internet connection issues::

To resolve 5ive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 5ive black/white screen (blank screen) on iPhone:

Follow the 5ive iOS app troubleshooting guide Here →

5ive Android App Issues and Solutions

Fix 5ive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 5ive app issues:

Force Stop the 5ive App
1. On android, goto "Settings" » click 5ive app. » click "Force Stop".

Update 5ive to the latest version on PlayStore

Clear 5ive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "5ive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 5ive.

Fix 5ive unable to contact server/ 5ive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 5ive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 5ive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 5ive on android.

Solve 5ive black/white screens issue on Android:

Follow the 5ive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wei Hsiang Chen, developers of 5ive.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit 1 Second Everyday Journal Website

Privacy Policy: https://1se.co/privacy

Developer: 1 Second Everyday, P.B.C.

About this app

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