Contact Fretello Guitar Lessons Support

I downloaded to try. You know free app with in app purchases. Well it’s free to download and then start a free trial. Which is enough time for them to get your info and then charge you. This should just be a $120 app to download. I canceled to free trial to avoid the subscription. They still tried to charge me. My bank flagged the charge and we denied it. Then when we got a new bank card, activated it, fretello keep trying until it went through! I don’t have the app, I canceled the subscription, not sure how they can get away with thinking they can still charge me. DO NOT DOWNLOAD UNLES TOU WANT TO PAY!!!

It’s a great idea. It’s what I have been looking for, but....... I started on the Pentatonic scale the first of the sessions. I already knew it but wanted to do the whole app all the way through. Kind of boring, so I wanted to go to the next scale lesson- NOPE. They decide when’s your done and ready. It’s very annoying. So, now I’m stuck on this scale for who knows how long. The songs you can learn on the app are ridiculous. I think there is a total of 10, 3 of which are different wedding March songs. Most of the songs are from soundtracks (movie) the songs you have never heard of! Then there is like r metal songs form the same artist. The rest are Christmas songs. It’s funny because it has genres you can choose form. But there is only 10 Songs that are either Christmas or metal or wedding marches. It’s very strange. Again if your excited to learn scales a new way you will be disappointed and like me- waiting for them to let you know when you can move on. Waste of money.

I purchased this app and used it everyday for hours. I got through the 7th week and it asked me how much I want to practice for next week then it says I need a subscription which I have. When I try to practice keeps coming up to the subscription page. I’ve unsubscribed, then resubscribed then tried a different email but I have to start at week one again. Please contact me or let me know. I would pay to have access to all lessons but don’t want to spend another 2000 minutes of playtime to get there.