ioLight Microscope app not working? crashes or has problems?

ioLight Microscope Status

Published by ioLight Limited

Displays and captures beautiful images and videos from the ioLight high
resolution portable microscope. Laboratory microscopes produce beautiful
images, but cost over £3,000 and are difficult to use.

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Common dislikes about ioLight Microscope app

- Some users find the app to be just "ok" and not the best

- The app may give incorrect error messages about internet connection

- Confusing or unclear instructions at the beginning of the app

- Some users find the app to be terrible and unusable

Have a Problem with ioLight Microscope? Report Issue

Common ioLight Microscope Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ioLight Microscope app on iOS and Android devices. Solve all ioLight Microscope app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ioLight Microscope iPhone Issues and Solutions

ioLight Microscope iOS app crashes, not working, errors
ioLight Microscope iOS app network issues
ioLight Microscope on iOS has black/white screen

ioLight Microscope Android App Issues and Solutions

ioLight Microscope has errors/crashing/not working
ioLight Microscope server network connectivity issues
ioLight Microscope has black screen

ioLight Microscope iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ioLight Microscope app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ioLight Microscope app crashes or not working on Iphone (iOS):

Close and restart the ioLight Microscope app on iPhone
Update ioLight Microscope app to the Latest Version for iOS
Uninstall and reinstall ioLight Microscope iPhone app
Update your iPhone to the latest iOS version

Fix ioLight Microscope on iPhone unable to connect to server/internet connection issues::

To resolve ioLight Microscope network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ioLight Microscope black/white screen (blank screen) on iPhone:

Follow the ioLight Microscope iOS app troubleshooting guide Here →

ioLight Microscope Android App Issues and Solutions

Fix ioLight Microscope not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ioLight Microscope app issues:

Force Stop the ioLight Microscope App
1. On android, goto "Settings" » click ioLight Microscope app. » click "Force Stop".

Update ioLight Microscope to the latest version on PlayStore

Clear ioLight Microscope App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ioLight Microscope app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ioLight Microscope.

Fix ioLight Microscope unable to contact server/ ioLight Microscope internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ioLight Microscope » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ioLight Microscope » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ioLight Microscope on android.

Solve ioLight Microscope black/white screens issue on Android:

Follow the ioLight Microscope android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ioLight Limited, developers of ioLight Microscope.

100% Contact Match

Developer: ioLight

E-Mail: [email protected]

Website: Visit ioLight Microscope Website

56% Contact Match

Developer: HANGZHOU HEMOS LIGHTING COMPANY LIMITED

E-Mail: [email protected]

Website: Visit HANGZHOU HEMOS LIGHTING COMPANY LIMITED Website

About this app

Cheap microscopes do not have enough resolution for professional use or teaching. ioLight has developed a digital microscope, with a resolution of better than 1μm, which produces beautiful pictures of animal and plant cells and displays them directly onto your tablet or mobile phone. Displays and captures beautiful images and videos from the ioLight high resolution portable microscope. Laboratory microscopes produce beautiful images, but cost over £3,000 and are difficult to use. The ioLight microscope has worldwide patents pending. Please go to iolight. co. uk to buy your high resolution portable microscope.