DNOW Ecommerce app not working? crashes or has problems?

DNOW Ecommerce Status

Last Updated on 2024-05-15 by DistributionNOW

I have a problem with DNOW Ecommerce

Are you having issues? Select the issue you are having below and provide feedback to DNOW Ecommerce.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with DNOW Ecommerce? Report Issue

Common DNOW Ecommerce Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DNOW Ecommerce app on iOS and Android devices. Solve all DNOW Ecommerce app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DNOW Ecommerce iPhone Issues and Solutions

DNOW Ecommerce iOS app crashes, not working, errors
DNOW Ecommerce iOS app network issues
DNOW Ecommerce on iOS has black/white screen

DNOW Ecommerce Android App Issues and Solutions

DNOW Ecommerce has errors/crashing/not working
DNOW Ecommerce server network connectivity issues
DNOW Ecommerce has black screen

DNOW Ecommerce iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DNOW Ecommerce app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DNOW Ecommerce app crashes or not working on Iphone (iOS):

Close and restart the DNOW Ecommerce app on iPhone
Update DNOW Ecommerce app to the Latest Version for iOS
Uninstall and reinstall DNOW Ecommerce iPhone app
Update your iPhone to the latest iOS version

Fix DNOW Ecommerce on iPhone unable to connect to server/internet connection issues::

To resolve DNOW Ecommerce network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DNOW Ecommerce black/white screen (blank screen) on iPhone:

Follow the DNOW Ecommerce iOS app troubleshooting guide Here →

DNOW Ecommerce Android App Issues and Solutions

Fix DNOW Ecommerce not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DNOW Ecommerce app issues:

Force Stop the DNOW Ecommerce App
1. On android, goto "Settings" » click DNOW Ecommerce app. » click "Force Stop".

Update DNOW Ecommerce to the latest version on PlayStore

Clear DNOW Ecommerce App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DNOW Ecommerce app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DNOW Ecommerce.

Fix DNOW Ecommerce unable to contact server/ DNOW Ecommerce internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DNOW Ecommerce » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DNOW Ecommerce » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DNOW Ecommerce on android.

Solve DNOW Ecommerce black/white screens issue on Android:

Follow the DNOW Ecommerce android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DistributionNOW, developers of DNOW Ecommerce.

About this app

The DistributionNOW Ecommerce application for iOS is designed to provide access to DistributionNOW's vast product selection from your mobile device. Contact your sales representative if you would like to have your company set up to use this application.