Gospel Media app not working? crashes or has problems?

Gospel Media Status

Last Updated on 2022-08-24 by The Church of Jesus Christ of Latter-day Saints

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Summary of Gospel Media Problems 😠👌🔥

- No presentation mode

- No option to add own media or links to scriptures on screen (as suggested by a user)

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Common Gospel Media Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gospel Media app on iOS and Android devices. Solve all Gospel Media app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gospel Media iPhone Issues and Solutions

Gospel Media iOS app crashes, not working, errors
Gospel Media iOS app network issues
Gospel Media on iOS has black/white screen

Gospel Media Android App Issues and Solutions

Gospel Media has errors/crashing/not working
Gospel Media server network connectivity issues
Gospel Media has black screen

Gospel Media iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gospel Media app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gospel Media app crashes or not working on Iphone (iOS):

Close and restart the Gospel Media app on iPhone
Update Gospel Media app to the Latest Version for iOS
Uninstall and reinstall Gospel Media iPhone app
Update your iPhone to the latest iOS version

Fix Gospel Media on iPhone unable to connect to server/internet connection issues::

To resolve Gospel Media network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gospel Media black/white screen (blank screen) on iPhone:

Follow the Gospel Media iOS app troubleshooting guide Here →

Gospel Media Android App Issues and Solutions

Fix Gospel Media not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gospel Media app issues:

Force Stop the Gospel Media App
1. On android, goto "Settings" » click Gospel Media app. » click "Force Stop".

Update Gospel Media to the latest version on PlayStore

Clear Gospel Media App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gospel Media app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gospel Media.

Fix Gospel Media unable to contact server/ Gospel Media internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gospel Media » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gospel Media » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gospel Media on android.

Solve Gospel Media black/white screens issue on Android:

Follow the Gospel Media android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Church of Jesus Christ of Latter-day Saints, developers of Gospel Media.

Verified email ✔✔

E-Mail: GospelStream@churchofjesuschrist.org

Website: 🌍 Visit Gospel Stream Website

Privacy Policy: https://www.churchofjesuschrist.org/services/platform/v4/resources/privacy-policy

Developer: The Church of Jesus Christ of Latter-day Saints

57.14% Contact Match

Developer: The Church of Jesus Christ of Latter-day Saints

E-Mail: gospel-library-android@churchofjesuschrist.org

Website: 🌍 Visit Gospel Library Website

61.54% Contact Match

Developer: The Church of Jesus Christ of Latter-day Saints

E-Mail: GospelLivingFeedback@churchofjesuschrist.org

Website: 🌍 Visit Gospel Living Website

About this app

The Gospel Media app is a companion app to the Gospel Library app of The Church of Jesus Christ of Latter-day Saints. GospelMedia includes a wide selection of Church videos, images, and music that can be organized, downloaded, and presented offline when teaching and sharing media at Church, at home, or on the go.