Contact Microsoft Solitaire Collection

Contact Microsoft Solitaire Collection Support


Company Name:

About: Celebrating over 30 Years of FUN – join millions of gamers worldwide in the
most played video game of ALL TIME! Discover the BEST Solitaire card games in
one app; Klondike Solitaire, Spider Solitaire, FreeCell Solitaire, TriPeaks
Solitaire and Pyramid Solitaire! Simple rules and straightforward gameplay make
Microsoft Solitaire Collection fun for players age 8 to 108. Relax with the
classics, enjoy keeping your mind sharp,.



Microsoft Solitaire Collection Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Microsoft Solitaire Collection Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Microsoft Corporation



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Microsoft Solitaire Collection Website

Privacy Policy: http://go.microsoft.com/fwlink/?LinkId=248681

Developer: Microsoft Corporation




Privacy & Terms:

https://aka.ms/microsoftsolitaire_support



Can I trust Microsoft Solitaire Collection app?

Protect your data and wallet. We investigate the developer's website (Microsoftcasualgames.com), verify they're legit, and uncover hidden scams or complaints.




20 Most reported problems 😔💔

4.7 out of 5
Cathy Adams
2026-04-16

I would like to know why I have to buy Ad Free again! I had to buy a new computer, and now I have to pay for ad free again. I had been ad free for ever with my old computer. This happened in march 2026!!!

Linda E. O'Brien
2026-04-02

unable to open majong

Pamela A Hunt
2026-03-19

I paid for ad free solitaire a couple of months ago and it is no longer ad free, and the ads are more annoying than before. Set it back to ad free or refund me. Others online have had the same experience. Pamela Hunt revpamelahunt@redacted

Keith Sumsion
2026-02-20

please can you privide any help with I couldn't sign in to Xbox live error code 0x8015DBFE as i cant play game at the moment and its been like it fo a few days now many thanks Keith

JOHN ROLPH
2026-02-19

l am getting a error message when trying to log into Microsoft Solitaire &Casual Games . l am getting We couldn't sign you in to XBox Live 0X8015DBFE everything was working yesterday ( 18 February ). please can you help me. Thank you John Rolph.

Bill Moore
2026-01-25

I don't mind some commercials, but FreeCell is having 30 second commercials between each game and usually the same one over and over again. I don't even know what they are for. Too much. May have to remove the collection and find other games elsewhere. Please let me know if this will continue.

Marilyn Elizabeth Tenneson
2025-12-07

your commercials are stuck again and they are boring me out of my mind. Ilike it when they change about all the time and theat is when I actually watch them

Ken Prillaman
2025-10-29

Can't get to my daily missions. What is going on?

Steve Swegle
2025-10-15

I am playing a game of Klondike Solitaire in Windows 10. In this particular game, if I play the last card in the pile, the game is automatically ended even though I would be able to move a card from the suit piles onto that last play, which would enable me to move a stack over the last two face down cards and likely win the game; however, the game claims there are no more moves. Not a big deal, but it is extremely annoying.

Peetiepot
2025-08-01

Ik kan Solitaire & Casual games niet openen. Soms krijg ik een blauw scherm, maar verder kom ik niet

Ігор Кобилянський
2025-07-13

Hello. Unlock my achievements in Microsoft Solitaire, according to statistics. I am a premium user. Thank you.

Gary Byrne
2025-04-30

would like to cancel my solitare collection but cannot access my account to do so password is FinalTooth86115 please cancel before my next renewal date gary byrne

TONY RAY ADAIR
2024-02-26

Suddenly I'm stuck in an endless loop of the same three ads over and over again. First a 30 sec ad followed by a 4 second ad then a hit play to play the game screen followed by the same ads over and over. Can't access the game.

Ruth L Jeram
2023-11-17

When I try to play any of your solitaire games, the cards jump around, go blank, mess up in general. How to fix?

Peter Wright
2023-09-17

Tonight, I've been having trouble with one of your Microsoft Solitaire Collection Daily Challenges.

Maryann Lucas
2022-08-13

On January 14th, 2022, I paid 14.99 plus tax to get rid of the ads. My Discover card showed that I was billed 15.66 on the 15th of January. This was suppose to be for the year. For the past 2 months all I am getting are ads that are constantly popping up when playing games. Please check into this as soon as possible.

Ron King
2022-04-30

Premium membership not showing up in Microsoft solitaire collection I was billed for it.

Latest version ruined game

2022-08-24

by Hannahbrian

I rarely review apps and up until the latest version released near the end of September 2018 I would have rated this 5 stars.
But the latest version introduced ads in the middle of gameplay. I thought to myself “I play this game a lot, I’d be willing to pay $5 to get rid of ads.” I clicked the “premium” button in game and saw it was $10. Ouch - that’s a lot to pay for a solitaire game - but I do play it a lot so maybe it is worth it? But then I saw it was $10 ANNUALLY!!!!!! You want me to pay and keep paying EVERY YEAR for a game of solitaire? With all due respect: what are you smoking? Actually do not tell me what you are smoking because getting me to smoke the same stuff is the only way you will ever get me to pay for a subscription for a game of solitaire.

You took a great thing and ruined it with greed. I hope for the sake of the players that your greed ruins this game and you fade into an occasional memory. I’m sure there are other solitaire games out there - time to start looking for one that is not greedy. Even if they charge a one-time fee I’ll gladly pay it over your greedy subscription.

Lock out or compete against a program game builder.

2022-08-31

by Terryatrae

30 med to expert games today and the “top” 100 players starting with the top player was a total of 13 minutes!! I’m guessing they must be pastebook “fact checkers” in training. And the game ads, the junk freezes the graphics while the clock runs and they expect you to want to buy flawed programs? Or, they have some dork “playing” the demo puzzles to try to get you to download the junk because they expect you to figure you could do better than the idiot they used? So you almost get a good run and are getting a high level and the system freezes or loses cos you out with the clock continuing to run. Or you get placed on a “group” where you are competing against a gamer that has created a program that completes all the games by the gamer pushing one button. Must be a sad life resorting to a program to play your games for you. Probably the same people who build scams.

Ads are a deal killer

2022-09-07

by About To Abandon Microsoft

Too bad. I love the games, which should be a sure bet for this app getting 5 stars. But the ads ruin it. I was almost fine with the ads before. I understand it’s part of the deal for a free version. But constantly (or so it seemed) rerunning the same LONG ad for a crappie game you’d never buy & can’t skip after a few seconds brought me close to the edge. Then they started giving you the option to skip ads you weren’t interested in and that pulled me back. But now, with their latest ads, they’ve pushed me over the edge. Now ads play UNMUTED as a default. How obnoxious to have an ad start blaring out for everyone around you to hear. Couple that with making the mute button on the screen hard to see/find and you get the point that they have no respect for users. ADVERTISERS! Please note you are making more people PO’d than you could possibly be winning over. You should boycott this, too. Microsoft, you can really do better.




Have a Problem with Microsoft Solitaire Collection? Report Issue




Why should I report an Issue with Microsoft Solitaire Collection?

  1. Pulling issues faced by users like you is a good way to draw attention of Microsoft Solitaire Collection to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Microsoft Solitaire Collection customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Microsoft Solitaire Collection.


Alternatives