Contact Microsoft Solitaire Collection Support

by Hannahbrian

I rarely review apps and up until the latest version released near the end of September 2018 I would have rated this 5 stars.
But the latest version introduced ads in the middle of gameplay. I thought to myself “I play this game a lot, I’d be willing to pay $5 to get rid of ads.” I clicked the “premium” button in game and saw it was $10. Ouch - that’s a lot to pay for a solitaire game - but I do play it a lot so maybe it is worth it? But then I saw it was $10 ANNUALLY!!!!!! You want me to pay and keep paying EVERY YEAR for a game of solitaire? With all due respect: what are you smoking? Actually do not tell me what you are smoking because getting me to smoke the same stuff is the only way you will ever get me to pay for a subscription for a game of solitaire.

You took a great thing and ruined it with greed. I hope for the sake of the players that your greed ruins this game and you fade into an occasional memory. I’m sure there are other solitaire games out there - time to start looking for one that is not greedy. Even if they charge a one-time fee I’ll gladly pay it over your greedy subscription.

by Terryatrae

30 med to expert games today and the “top” 100 players starting with the top player was a total of 13 minutes!! I’m guessing they must be pastebook “fact checkers” in training. And the game ads, the junk freezes the graphics while the clock runs and they expect you to want to buy flawed programs? Or, they have some dork “playing” the demo puzzles to try to get you to download the junk because they expect you to figure you could do better than the idiot they used? So you almost get a good run and are getting a high level and the system freezes or loses cos you out with the clock continuing to run. Or you get placed on a “group” where you are competing against a gamer that has created a program that completes all the games by the gamer pushing one button. Must be a sad life resorting to a program to play your games for you. Probably the same people who build scams.

by About To Abandon Microsoft

Too bad. I love the games, which should be a sure bet for this app getting 5 stars. But the ads ruin it. I was almost fine with the ads before. I understand it’s part of the deal for a free version. But constantly (or so it seemed) rerunning the same LONG ad for a crappie game you’d never buy & can’t skip after a few seconds brought me close to the edge. Then they started giving you the option to skip ads you weren’t interested in and that pulled me back. But now, with their latest ads, they’ve pushed me over the edge. Now ads play UNMUTED as a default. How obnoxious to have an ad start blaring out for everyone around you to hear. Couple that with making the mute button on the screen hard to see/find and you get the point that they have no respect for users. ADVERTISERS! Please note you are making more people PO’d than you could possibly be winning over. You should boycott this, too. Microsoft, you can really do better.