Kid-Guard app not working? crashes or has problems?

Kid-Guard Status

Last Updated on 2018-07-16 by UK-PLUS SECURITY & SURVEILLANCE SERVICES LLC

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40 User reports:
App has problems

User reports 40

⚠️ Most reported problems ⚠️

Not working

37.5%

Connection

30.0%

15.0%

Crashes

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Kid-Guard? Report Issue

Common Kid-Guard Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kid-Guard app on iOS and Android devices. Solve all Kid-Guard app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kid-Guard iPhone Issues and Solutions

Kid-Guard iOS app crashes, not working, errors
Kid-Guard iOS app network issues
Kid-Guard on iOS has black/white screen

Kid-Guard Android App Issues and Solutions

Kid-Guard has errors/crashing/not working
Kid-Guard server network connectivity issues
Kid-Guard has black screen

Kid-Guard iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kid-Guard app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kid-Guard app crashes or not working on Iphone (iOS):

Close and restart the Kid-Guard app on iPhone
Update Kid-Guard app to the Latest Version for iOS
Uninstall and reinstall Kid-Guard iPhone app
Update your iPhone to the latest iOS version

Fix Kid-Guard on iPhone unable to connect to server/internet connection issues::

To resolve Kid-Guard network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kid-Guard black/white screen (blank screen) on iPhone:

Follow the Kid-Guard iOS app troubleshooting guide Here →

Kid-Guard Android App Issues and Solutions

Fix Kid-Guard not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kid-Guard app issues:

Force Stop the Kid-Guard App
1. On android, goto "Settings" » click Kid-Guard app. » click "Force Stop".

Update Kid-Guard to the latest version on PlayStore

Clear Kid-Guard App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kid-Guard app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kid-Guard.

Fix Kid-Guard unable to contact server/ Kid-Guard internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kid-Guard » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kid-Guard » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kid-Guard on android.

Solve Kid-Guard black/white screens issue on Android:

Follow the Kid-Guard android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UK-PLUS SECURITY & SURVEILLANCE SERVICES LLC, developers of Kid-Guard.

About this app

We can receive positioning result fastest in 1 minute depending on weather condition and location situation and can control the tolerance of positioning within 10 meters. 1. Our kid watch uses both GPS and location based service positioning technology, professional and accurate. Review tracking path/history as per date and time. 4. Caring reminder and intelligent trajectory analysis. 5. Calling and Positioning.