Resurva Appointment Manager Reviews

Searching for a new barber in the city and ResurvaAppointmentManager has been the most annoying part of the whole process. It’s not intuitive. I can’t figure out how to view everywhere I am on a “waitlist”. There should be a simple option that whenever you log into your account, you can see all of your outstanding appointments, waitlists, and cancelled appointments. When I log in, it just prompts me to update my profile (which has everything in it already), and when I want to check the status of a place where I’m on a waitlist, it doesn’t just pop up. I downloaded ResurvaAppointmentManager in hopes that it would be easier and it seems worse. SO frustrating that the barbers I want to go to use ResurvaAppointmentManager. Earlier, I received a notification that a waitlist spot had opened up. Within, LITERALLY, 1-minute I was trying to log in and snag the spot. Couldn’t find it. Couldn’t figure it out. Their online chat support must have been at lunch or something because I was #1 in the queue and it took them 15-20mins+ to respond. By then, it was too late. I actually ended up booking with a different barbershop who doesn’t use ResurvaAppointmentManager. They used a similar app but it was a much easier process. REALLY need to improve UX/UI.

ive been trying to reset my password 10 times and don’t get a email response from you to reset it. Nothing in my email or junk email. I have to call the barber shop to send up appointment for them. Please fix this issue ASAP

It would be nice to have an update for XS Max sometime soon.

App is a complete train wreck
Zero functionality
Zero support

Just call your barber for the appointment, it’s way easier

Holy balls ResurvaAppointmentManager is horrible and their support team — whether you call them on the phone or email them — is even worse.

Don’t waste your time trying to figure ResurvaAppointmentManager out. “Enter location key” how the hell do you find that?? Also when you click help it goes blank. Maybe the creators brains are blank.

ResurvaAppointmentManager needs a lot of work , crashes every time you try and view a clients past history, crashes every time you click on a clients profile , and crashes for no apparent reason , someone needs to get on top of this ASAP!!!

ResurvaAppointmentManager does the job of letting me book an appointment but the convenience is almost lost with the lack of features in ResurvaAppointmentManager. Every time open ResurvaAppointmentManager , I have to log back in which is a big pain and the lack of not being able to see my past appointments would be a really nice feature to have moving forwards.

I downloaded ResurvaAppointmentManager because it’s what my barber uses. It is “unable to find location”, no matter what I put in. I’ve tried “town”, “town, state”, and even “zip code”, all to no avail. I will be deleting it and using the old fashioned phone to make an appt. Very sad that ResurvaAppointmentManager is such a terrible user experience because the concept is so great! If I could give zero stars, I would. Terrible, terrible, terrible experience.

Can’t even login...made ResurvaAppointmentManager even worse...worst appointment app ever

ResurvaAppointmentManager does what it is supposed to, but the add to calendar button doesn’t work. Also there is no way to add text alerts in ResurvaAppointmentManager to an existing booking. Otherwise, it does allow you to book appointments with your barber with no issues and let’s you see your upcoming.

Why is there still not a text option for clients? There’s a call option but it’s 2021. Everyone texts now. Also, the phone version is very limited. I wish you could make and edit notes on the phone version and require payment or remove require payment for clients.

i use ResurvaAppointmentManager to book haircuts, which means i only use it about once a month. pretty much every time i do open it, it asks me to log in, which is really frustrating.

Glad resurva finally released an app. But, still needs work. Having ResurvaAppointmentManager is definitely more convenient than signing into the website daily. However, it would be even better if ResurvaAppointmentManager sent individual notifications to the provider when a client books a service. At this point notifications aren't an option at all. This is my biggest complaint among several others. But, I understand ResurvaAppointmentManager is still fairly new, and hasn't had any updates. I will update my review after the update becomes available. I will continue to use resurva through Safari until then.

I’ve been using this appointment system for my barbershop business for over two years now, and it’s been a game-changer. The system is reliable, easy to use, and has helped streamline our booking process significantly. My clients love the convenience of booking online. The interface is user-friendly for both me and my customers, and it integrates seamlessly with my schedule. It’s also customizable, which is a great feature for a business like mine. Overall, it’s been a solid investment and I highly recommend it to anyone looking to simplify their appointment management.

We’ve used resurva since 2014 it’s never given us any major issues, ResurvaAppointmentManager could definitely use some work, and I’m sure they are working on making it better. Resurva keep up the good work keep this platform simple and continue to make it better as always, we look forward to it and to the continued business support from you guys.

Thank you Resurva,

Hermanos Barber & Shop
Edgar

Touch ID is super helpful- I don’t like logging in each time but that makes it way smoother. I love the fact that I can book an appointment, put it on my phone calendar and set up text and email reminders within 30 seconds. Super convenient

ResurvaAppointmentManager has helped me sooooooo much it allows my clients to book at their convenience and frees so much of up my time no more double booking or clients calling during my work hours what a relief! They have tons of cool features for example: clients can pay upfront for their service you can charge a percentage if client fails to show up to an appointment, they also have a waitlist feature if you are booked for the day it gives clients option to get on waitlist and will notify them if someone happens to cancel and you are available, these are some of my favorite features they have sooo much more!