Lillio (formerly HiMama) Reviews

I have communicated this to the developers:

The 4-5 other care apps I have used have a sleep timer feature. One button to hit when a child falls asleep and hit it again when they wake. No need to edit in a sleep start time. In group care it’s unlikely you will remember exactly when each infant or toddler fell asleep. Naps also coincide with staff breaks at centers, the person in the room isn’t always the same person for the duration of a child’s nap and wouldn’t know what to edit the start time to. Or when a nap ended, if, just before the next staff came in. With the other apps, different staff can start the timer and end the timer when they woke, tracking it wouldn’t be tied to the original observer knowing when a child fell asleep. It’s time consuming to have to write this stuff down just to communicate with each other about it. The whole point of Lillio is to not have to write down care notes, and naps are a big part of the infant and toddler care routines.

Also, you can’t seem to open any pdf attachments from smartphones.

Love this place! The ladies are so nice to my grandson and he’s always happy when picked up. I know it means so much to my daughter knowing her son is so well taken care of. However, fir the Grammy it means just as much! My first grandchild, which I’m sure many of you understand how this feels. And my first to attend Daycare! I’m very impressed with all of the staff and very fortunate that I’m able to see what kind of day he had at the end of the day. The pictures are just so cute and just the icing on the cake!
So thank you so much for all your hard work and for the love you give to our special grandson,
I feel at peace knowing my daughter feels at peace with her first child in your hands.
God Bless you all, and thank you from the bottom of our hearts.❤️❤️

We were introduced to Lillio when our daughter started daycare for the first time. It’s not just how frequently our center uses it that makes it a relief, it’s also how easy it is to use. Before you download the map, HiMama sends you email updates, the same way you would receive notifications from Lillio . This is helpful to the slower mom’s like me that didn’t realize an app was needed. After downloading we were completely in love with the set up. I know some of my friends have used similar apps with their children but THIS ONE is detailed. It has been a relief as she has transitioned into daycare. I am so happy we were introduced to it.

I know the name has already been addressed in a previous review, but I wanted to double down on that criticism. The intent may not have been to be exclusionary, but we live in times where parenting is a roll shared by a diverse range of people, not just those that identify as female.

Other than this small criticism, this is a fantastic app and I’m happy to be using it! The name is my only complaint and I’m sure the creators can easily ignore it if they want. I get excited getting notifications and being able to feel like I’m in touch with my child at any point

It’s slow, if you open up a picture, it doesn’t open to the screen size but rather stretches beyond and then you stuck trying to find an X to close it. When you finally close it, you again have to find top of the screen or reload Lillio so it opens up where it supposed to. Sometimes you just get white screen with nothing in it and reload it for no reason. Actually everything in Lillio is slow, switching from messages to mane pads also takes forever. Very annoying. Today they’ve send a survey, second page (where they how likely you to recommend Lillio ) doesn’t have a send or enter button, there’s no way to submit your answer after you choose the number. It’s like 4 yo made this!

Lillio loads slowly and updates slowly. The daycare center instance of it only loads at all maybe 20% of the time, leaving the teachers responsible for trying again and again after drop off to get it working.

ETA: another major miss is that unlike virtually every other childcare app out there, updates in Lillio don’t have times attached. So if the caregiver doesn’t have time/forgets to add the time manually, the update appears without a time. The whole point of knowing that your kid has eaten or napped is knowing when it happened, so you can plan the evening. Very strange that this common feature is absent.

Also the title is ridiculous. Fathers provide a substantial amount of childcare, including being on call for childcare-related contacts during the day - the implication that it’s always the mother is archaic and silly. I wish my center would use another app.

Having the ability to watch our granddaughter’s progress from afar is such a gift. We love receiving pics on the days she’s in day care. Lillio is appreciated, though it is a bit quirky for users beyond the parental version. There are times you get stuck on a pic and can’t seem to get back to the home page. Also it sometimes freezes when clicking on a pic and it isn’t smooth when using a phone trying to read others’ comments. Still the quirkiness is a minor thing relative to the overall value of seeing how our granddaughter is doing.

Lillio is a lifeline between me and my kids while they’re in school. I love seeing their pictures and updates. Most of Lillio is simple and functional with one exception. The pinch and zoom ability for images needs some work. It’s all too easy to get “lost” trying to zoom into a photo to see more detail. Sometimes images close completely, other times the image gets stuck trying to shrink and I have to force-quit. Commenting on images is also tricky, and I have several times accidentally posted a partial comment. With a little work on the image interface, this would definitely get 5 stars from me.

I am reviewing this because Lillio literally asks me every single day if I am enjoying Lillio and I’m tired of saying yes, but don’t want to leave a review right now. Usually people using HiMama are busy parents who don’t have even an extra few minutes but here we are.
In any case, Lillio allows me an easy way to see my child’s photos and keep up with her school day. I love that. I miss my kids all day and having this connection helps the day go by faster. Very easily used app and intuitive.

My daycare provider recently switched to HiMama for a few months. To be honest, I have not been impressed.

The biggest inconvenience is that I cannot download the videos directly from app. I reached out to online support team, with question “how can I download the video from Lillio ?”. The support team typed a long description on how to download photos from Lillio . I took a step back, read my question and response received. I was thinking... is this for real? I responded, “I am not asking for photos. I am asking for videos”. The support team typed back. “It is the same process”. When asked further, they responded, “you can only download videos from web browser”. Okay, it is not the same process then?

When asked further if this is a feature himama will be working on. I was asked to email their support email address for evaluation... I sent an email out with daycare cced. So far, no one has responded.

To be honest, as a mama, I am not impressed. I feel that I have been slapped in the face instead of being greeted as the name of Lillio seems to suggest.

I absolutely love the tracking, messaging, photo updates and supplies requests that the daycare teachers put on Lillio. It’s real time, it’s amazing and very user friendly. Getting pictures of the little ones at daycare makes me whole day when I’m missing them. Knowing how long their nap was, what they ate for the day and how much, and what their nap time was. It helps when you’re working all day and you know what you’re walking into at nighttime pickup. Best child app ever!!!!

I am a Grandma who loves seeing all you do with our Granddaughters. You should be proud of all you do to captivate their attention & to grow their experiences beyond the norm! I appreciate all of you who day in & day out provide a wonderful place for them to be. Thank you for loving them. It’s obvious that you do! I smile when I view each child’s photos at the end of the day before I fall asleep. You all have to be exhausted, but I’m sure it’s your “calling” & not considered a “job”. May God bless you all for doing what you do!
Debbie Baker

My daycare sends me updates every day on HiMama. It’s easy to use and the reports let you quickly check in out what you little one has been doing. Obviously my favorite feature is the photos that can be posted but it‘s especially handy for infants since you can easily see all their naps and feedings which lets me know what to expect once I take my baby home. The messaging system is easy to use and the teachers can also add notes and supply request. Very much enjoy Lillio!

I am a parent not a provider so this could be specific to how my provider is using Lillio . That being said it would be great to have more details in the entries such as comments in diaper changes and ate most of the meal and drink. Well what didn’t they eat or drink? Was it ate most because they ate no vegetables but all of the rest or did they eat and drink most of what was provided? Also, recently I haven’t been getting updates as often as I had before during the day. The teachers didn’t change so I assume they are entering information as often as they used to but I’m going hours without seeing any changes to the report on my end.

I love Lillio because I’m able to get updates throughout the day on how my child is doing and what activities they are enjoying that day.

The teachers can share photos and videos with you, as well as progress reports. You get live updates on when they’re checked in/out, when they eat/what they eat and when they get their diapers changed. Overall, it’s an enjoyable experience and I definitely recommend Lillio four they cares and parents.

I don’t have much experience with daycare apps in general, but this one seems to have everything. The center can let you know what your child did that day, what their bathroom schedule was like, and even the activities and what learning skills they worked on each day. They upload pictures and the weekly schedule for the classroom can be posted. There’s also a message center where are you can directly communicate back-and-forth in real time with the center. I love it.

I just started using Lillio and I feel it is missing a lot of features.
My child was at another daycare and they used brightwheel. I find that app much better to see the daily report.
It doesn’t show the check in time and when my son is checked out it doesn’t show at all and neither the time.
Also, I never get the notifications. I already checked in Lillio and I have set up to receive notifications.
I think there are still a lot of room for improvements.

Our center recently joined the HiMama family and we love it. Our parents feel so involved in the everyday activities our center does. Our staff post pictures regularly of the class crafts, we interact with parents and we can know what children will be absent for the day. As a Director, I can see what children are there and class ratios even when I’m not at my center. It has become a crucial part of our center in a short amount of time! We love HiMama

A really useful app, but had some issues with freezing up and other bugs. Especially when you try to open a banner alert, it has trouble linking you to Lillio . And on an iPhone, the buttons/ interface don’t really fit. Like if you want to download a picture, it’s difficult, because that button won’t fit in the frame.

Anyways, for all of those complaints 🙃 I still think Lillio is a really great idea. And I am grateful to be able to see what my child is up to at daycare.

HiMama has made staying connected with families so easy!! They look forward to the daily reports and photos of their children! They feel like they do not miss anything during their child’s time with me during the day! I am also amazed at how easy it is to conduct conferences and share developmental information with families do they may see their child’s progress! I love this app and I would recommend it to all who work in the early childhood field!! Thanks for this wonderful tool!!! Tammy

As a small daycare provider, Lillio is amazing! It saves me so much time being able to log almost everything in one place, on my phone. My families have all have great feedback and said they love it, too. The only thing it’s lacking is the ability to generate a master report on who did/ate what, each day, for the teacher. I would like to be able to use it to record meals, but I can’t, at least not easily.

I love how Lillio allows me to see my child’s activities for the day! I’m frustrated though that even if I view my child’s report for the day (in two places within Lillio ) and pull down to refresh, I still can’t get the notification to disappear unless I go back and refresh every day for the last two weeks to a month. Is there a way to just let Lillio figure out you’ve viewed the report in one area of Lillio (like All Daily Reports) and that removes the notification??? My OCD hates notification reminders :)

Being a dual military family it’s hard sometimes to keep connected. Especially when our little family is completely separated. Lillio helps keep mom dad and grandparents (who currently take care of our little one) up to date with daycare. I love getting pictures of my little one through out my day. And to know what he eats. And when he sleeps. It’s really convenient.

I really enjoy the interactive piece of HiMama. It is informative and helps us as parents keep up with our child’s learning. The only flaw I find is that when my child is checked in, I get a stay tuned message and the timeline says she’s checked in, but there’s nothing for when they check out until the report is sent. Please add a checked out function. At times we ask grandparents to pick up our child and knowing they checked them out is helpful

Before my son started attending his new daycare, I had no idea Lillio existed and I didn’t realize how much i would love it. As a working mom, it is hard being away from your child 40+ hours a week, so having an app that gives me updates—even if it’s just saying he pooped himself—is great! Now that he’s at a daycare that uses Lillio, it would be very hard to go back.

My daycare uses Lillio to provide updates on the children in their care, but the information is only received by the parent after the daily report is finalized (when child is picked up). So, what’s the point? Lillio should be providing up to the minute information to the parent as the daycare staff are entering the information. It’s nice to know what has gone on during the day, but it’s annoying to only find out when I pick him up after work. At that point I may as well be getting a paper report and asking his teacher about his day.

I love Lillio as an everyday user/educator it is so easy to log in and post pictures or send emails to parents. I have recently been experiencing issues with posting pictures. The pictures themselves are coming out sideways or not posting at all. I work with a large group of teachers (20+)who are all experiencing the same issues. It would be nice if it got resolved. Other than this Lillio is great and our parents love it.

Lillio lets you know what's generally happening throughout the day, but the parent won't know specifics until the report is generated at the end of the day. Examples: the timing of meals and amount consumed, the time and duration of naps. If you're a nursing/pumping mom, the details for bottles (timing and amount) is necessary information to stay on track with your baby throughout the day. Because this information isn't available until after I've picked baby up, we're never on exactly the same schedule.