Contact DMB Hub

Contact DMB Hub Support


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About: DMB Hub from antsmarching.org is the quintessential mobile experience for the
Dave Matthews Band fan.


 
  2026-04-28

DMB Hub Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit iTour.dmb Website

Privacy Policy: http://theitourapp.com/privacypolicy.htm

Developer: Sugarloaf App Company




Privacy & Terms:

https://www.antsmarching.org/tos.php





3 Most reported problems 😔💔

4.7 out of 5

Update?

2025-03-20

by Bjergen Kjergen

I enjoy the app and usually never have issues with it, however the main page, “the hub,” never comes up anymore when I get a notification. It’s just a blank page with no access to the boards or any news. Not sure if anyone else has this problem or not, but it’s been this way for me for the last few weeks. Maybe an update is needed for bug issues?

Show streams

2025-03-21

by Colemorgan38

I’m having some issue getting any shows to play. I can open the show but there is no play button and I can’t fast forward or do anything once I’m on the setlist screen.

The BEST of what’s around!

2025-03-22

by Tim McKay

I just came across this app last night and I was like a kid on Christmas morning. This is such a valuable resource for the DMB community. I love the streaming feature which allows fans to search for - and listen to - past concerts, as well as peruse old set lists and see their personal show stats. DMB has been a huge part of my life for the last 25+ years and this app will ensure the flame burns bright for years to come. To the developers of this app - thank you!




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Why should I report an Issue with DMB Hub?

  1. Pulling issues faced by users like you is a good way to draw attention of DMB Hub to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DMB Hub customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DMB Hub.


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