Contact 98 5 The Sports Hub Support

I love this radio station. Listen to it all day on the app and I live in Illinois. This new version is the worst. Listening to a live show is brutal. The stream consistently drops and the app closes. Sometimes it will work for a whole segment but as soon as a commercial comes on the stream stops. Most of the time it plays for like a minute or two and just drops. I can only listen to this station now after each hour of a show is uploaded. Bring back the old version of the app because this one is completely useless. I tried using my Alexa yesterday to listen and that was better but even then it would stop and tell me the station was unavailable.

This app is built to milk every possible penny out of advertisements without a care for the experience of someone trying to use it. It plays a live feed of the radio that already includes all the over-air commercials and sponsored segments, but they also feel the need to play a video ad EVERY TIME YOU PAUSE AND THEN PLAY. Need to pause it for a second -> Listen to an ad before you can resume Ignore an incoming call -> Listen to an ad before you can resume Take an airpod out of your ear for a second -> Listen to an ad before you can resume Accidentally play another piece of audio/video -> Listen to an ad before you can resume

I agree with the other user’s review, the fact podcasts are grouped together is horrible from a user perspective. I used to be able to group shows towards the top that I listened to. Now I have to scroll through ALL podcasts for the day if I want to listen to the morning/early afternoon shows. It also limits the amount of previous streams we can access on a per-show basis due to the grouping. As a long time listener, I’ve dealt with the extra ads and laggy app but this is almost unusable now.